Robby’s Rooter

Robby’s Rooter,
They are very reliable and top-​notch.
My kitchen drain was severely clogged, and it took the techician two trips to repair the damage. However, they took full responsibility for their initial mishap, and the repair to both kitchen drains was expertly done, on the repairman’s return trip.

Michael S

Jesse was great. He did the job quickly, informatively, and politely. Price was reasonable, too!

I had 2 leaks in my rental unit. We called this company to come out to fix the leaks. We told the company we would pay the $ 80 fee to assess the leaks, but to call us before fixing any leaks so that we could approve the charges. Both times the plumbers went out, fixed the leaks and didn’t even give us a call but rather sent us a bill for $ 330! They didn’t even tell us they fixed the issues; we had to contact them. We applaud how efficient they are, but they should have had the costs approved. I found someone else that was a lot cheaper. Ingrid did allow us to pay the $ 180 instead of the $ 330, but after much discussion on the phone. I will not be using them again.

Robby’s Rooter fixed up my new place and was very efficient. Would definitely recommend them. Thank you!

Very expensive plumber. The service is OK but the prices are very high and I don’t know why they are soooo expensive. We used them at some of our properties and we couldn’t believe when the bill came how expensive the service was. We tried to contact the office and we got no where with them. They were very rude and unhelpful.

Office staff has unpleasant business manners! There are better plumbers in town!

We’ve been living in L.A. apartments for so long now that the prospect of an actual appointment with a real, live plumber feels like a great gift and a huge triumph! Our superintendent responded in place of management earlier today, telling us she would put us last on «The List» for a plumber who, much to our luck, just happened to be on-​site for the day. Of course it sucks to be last for anything, but there’s no point in complaining when we’re already on the damn list and the plumber is a-​comin’!
Marco has moved on from Robby’s Rooter since my previous Unilocal below, but the equally fantastic CONRAD came by as promised with his training associate, Nestor. Conrad skillfully assessed and diagnosed our newly leaking pipe and non-​flushing toilet, and his capable associate was quick to find the right parts and pitch in with toilet repair tasks as well. While we waited for Nestor to retrieve a final part from their vehicle downstairs, the highly personable Conrad cracked a few jokes at the expense of my wobbly, diabetic cat, but he obviously seems to be a cat lover himself.
After completing and double-​checking both repairs in less than half an hour, Conrad located a hot water (something we’ve been going without until now) switch for the bathroom sink and TURNED IT ON! A totally unexpected bonus for sure (thanks again, Conrad!), and one we will appreciate using as long as we have to live here. I tried to send them off with a couple of beers, but only Nestor took his, as Conrad doesn’t drink.
Leaky pipes might be endurable in the short term, but how long do you think you can go without a flushing toilet? You shouldn’t have to find out, and thankfully, since Robby’s best guys took care of us, we won’t have to either!

Reliable plumbers that know what they are doing and are not exorbitantly expensive can be difficult to find. Grateful for Robby’s Rooter when plumbing problems arise.

The guy with grey hair illegally blocked the driveway to the garage of my apartment building blocking me from using my car. I could hear him working and he could hear me yelling at him because he stopped banging on something and listened to me for a while and then just to let me know he heard me, he resumed hammering on stuff. A real jerk. I had to go pick up people from LAX and he only came out when he wanted to take a break. So, I’m standing out there on the sidewalk at night and he comes stomping down the stairs of the building yelling at me that he’s working and that «I can wait!» Like is he out of his mind? Nobody has to wait for him: he’s the one parked illegally. I called LAPD on him and they were all unless he hits me or kills me it’s up to the parking division of the city. Oh guess what? They’re closed by that time but the control freak at the mom+pop opertation is still parked illegally. How did he get his license? Like the DMV has no standards if they gave him a license.
The on-​site manager actually came out to witness the screaming and just to make sure that the psycho plumber didn’t come near me. I screamed back at the plumber that he’s blocking the drive way so move his van. He may treat people like that at home but considering I’m paying rent to live there as well as to park in that garage and that he’s breaking the law by blocking that driveway, he’s got no right to treat me or talk to me like that. He has to follow the same laws that the rest of us do. Considering I had somewhere to go, I was not giving up. I kept yelling at him and he gave up, got in his van, moved it a few feet barely enough for me to get my tiny car out of the garage and out onto the street. I worried that he was nuts based upon his behavior and that he might ram my car out of spite. Luckily, the big pouty baby just sat there in his van, sulking and waiting for me to move and then backed his van back into the driveway, once again illegally parking his car there.
Oh, Robby’s Rooter can crap a brick over my 100% honest account of what happened but they can’t blame me for telling the truth of what I personally experienced; they can blame themself for being rude, hostile, illegally parking and detaining people from leaving their apartment building via car. I hope the cops bust these guys the next time they park illegally in someone’s driveway. I drove to LAX so late thanks to Robby’s Rooter’s selfish employees.
I wish the apartment management would hire more professional people than Robby Rooters. Harassing female tenants outside at night with no witnesses until people have to come out to see why a woman is yelling and parking illegally is just wrong. I hope the cops bust that scumbag next time. And if they don’t like this honest review then I can always lawyer up and bring it to the court’s attention about the illegal parking that they did and the harassment.

As a building manager, I call Robby’s on a regular basis. I always get great service from the plumbers that come out, but I have been getting attitude from the women who answer the phones. I know one of them is Robby’s wife, and she has been extremely rude. It’s a real turnoff because when I am quoted a time frame and tell a tenant to be home, and the plumber doesn’t show up, it us not unreasonable for me to call and find out what the updated ETA is. When I get bad attitude coming at me over the phone, it’s unlikely that I will be calling back for their service.

I recommend Robby’s Rooter to my clients because they provide more service during a sewer inspection than other plumbers/​sewer inspectors I have come across.
Most sewer inspectors put the camera in the line & if it is blocked they take it out & say «have someone rooter the line» (which is an extra cost).
Robby’s Rooter tries every possible solution including running water down the line, putting soap down the line to get the camera further & usually succeeds. They provide a DVD so you have a record of what was seen. If you need someone who can diagnose your plumbing problems & provide smart solutions, contact them. Robby’s Rooter offers a better value and service for your money.

i would actually rate this company a 0-​stars!!! the owner sounds like a real bitch they can’t even speak propper english… terrible customer service… and rates keep changing!!! i don’t reccomend their rooting and or plumbing services to anyone!