Palazzo Salon & Spa

The place is clean and gorgeous! I saw Janet for electrolysis. She is efficient, knowledgeable, funny, and professional. I walked out happy with my results and looking forward to our next appointment.

I have been Jackie’s client for 12 years. She is an amazing hair stylist and makeup artist. She also threads my brows every month. I highly recommend her services! She is always on time and accommodates everything you may need. She even did my makeup and hair for my wedding. I wouldn’t trust anyone else on my special day!

I absolutely LOVE Jackie’s work!!! She’s a true artist and always seems to know what you want. Even when I don’t know what exact hairstyle I want, she seems to work her magic and and make me look stunning. I always gets compliments on my hair after I go to her. And she’s fast!!! It takes my hair about 2 hours to blow dry and iron it since it’s so curly, long, and thick. From the moment I say in the chair to me going to pay, it LITERALLY took her 15 minutes. She’s amazing!!! Going to Jackie and her wonderful salon is something you won’t regret in a million years

The owner Jackie has been my hairstylist for a few years now and I would never ever go by anyone else. She truly takes her time with your hair and makes sure not to damage it unlike other hairstylists. I’ve referred her clients who have left their hairstylists they used to go for years cause of the amazing job Jackie does. Having blonde hair with highlights and the volume my hair has is like no other. Thank you Jackie for all that you do and always leave me speechless. See you soon!!!

Seriously?! Is this the level of class «Palazzo» holds??? With such a prestigious business name, you would expect some more elegance from their stylists and the clientele they attract.
After a soothing facial, I walked out to see a hair stylist and her two clients (with foil and bleach in their hair) lounging with their Armenian coffee and cigarettes on top of the hood of my car! Apparently they thought my car was a table. No apologies were made, they simply walked away in shame. SMH. Disgusting!

Jackie understands color very well. She suggests the best options for your complexion. Jackie is amazing. A little pricy but good.

Jackie is amazing!!! She’s super fast. I have long and thick hair, and it takes her less then 2 hours to get my highlights done. I get so many compliments on my hair. Thank you Jackie!!!

Jackie does amazing eyebrow tattoos. This is the 2^nd time I’m getting it done by her and I couldn’t be happier. She does them perfect. She is very patient with me since I have a very low pain tolerance. Thank you Jackie.

Erik!!! (BLQ) Absolutely AMAZING!!! Does a fantastic job! Had good prices! He will give you his honest opinion and he’s very quick in booking appointments,.he even works with you if you have an emergency! I love him!!!

Jackie has been doing my hair since I was younger and all I can say is I love her! She was the first person to ever shape my eyebrows and I got nothing but compliments. She has the most unique hair-​dos and is super fast but super good at everything she does. My hair color is so shiny and I get compliments everywhere I go.
The salon people are super nice and the salon is beautiful.
All I can say is I would recommend Jackie and Palazzo Salon to anyone!

Jackie and her assistant Connie :) they’re amazing, fast and use the best products! They also sale some of the best smelling shampoo and conditioner.

Purchased a groupon for a Keratin complex blowout with haircut. A little difficult to schedule the appt (had to leave multiple messages –0.5 star), but calls were returned and was able to schedule something convenient to my schedule. When I arrived, they were busy, so I was asked to wait a few (less than 10) minutes, then was taken to the sink for a wash and the chair for the serum application, no magazines offered (–0.5 star). The owner and another woman (sorry, no names) then came back and dried then flat ironed my hair together !! What a great feeling to have not only 1 but 2 people pampering you! The owner was great, and offered clear instructions for maintenance of the look. I walked out feeling great!

Too bad you can’t give «zero stars.» I hate writing negative reviews, but I am still so upset about my experience here.
I called Palazzo for 2 days trying to make an appointment. No one ever answered the phone or called me back. If I had not had a groupon for the salon I would have given up.
Today, I tried calling again, but no answer, so I was out running errands and I figured I would stop by and make my appointment in person.
Upon arrival, I noticed there was not a single person having their hair styled, and 4 «stylists» standing around chit chatting.
I had to ring a bell, and say «excuse me» half a dozen times before a very annoyed stylist came over to ask me what I wanted. She also seemed very upset that I was speaking English.
I asked to make an appointment for the service I purchased, and was told only the owner could help me. The owner, who was not there, was called but did not answer. After a while she finally called back and when I explained what I wanted, she told me she was refusing to honor the groupon and hung up on me.
From the start, the whole experience with this salon was horrible. Every single person was rude and inconsiderate. This is no way to run a business. Having recently moved into the area, I was hoping to find my new go to salon. Guess I will keep looking. I cant imagine trusting any of those people in that salon with scissors.

I’ve been a fan since Day 1 with not just Palazzo, but with Jackie. In fact, she has been my hairdresser for almost 15 years now. I love her. She’s patient, knows what I want, and handles it impeccably each time. Having also tried other hairdressers for blowouts, she is THE BEST at it. Bar none. I happen to (naturally) have very curly, frizzy hair, and her blow outs have passed the test of time and humidity better than anyone else’s.
Even better than her blow outs, are her talents in eyebrow threading and hair coloring/​highlights. I am an architect and extremely picky when it comes to both these issues. A red, is not a red, is NOT a red… Jackie has come through each time and I am not an easy client to please, so she has earned this raving review and then some!
One last note because I have witnessed this happen many times. To all the wonderful prospective clients who walk in and call on a last minute notice, expecting immediate service when she already has clients lined up and in her chair… please pull a ticket, book an appointment, and wait your turn! The biggest injustice to both Jackie (and her clients with appointments) is to expect immediate service without an appointment. Not a cool thing to do to any professional. I can guarantee this though. Allow her to give you 100% of her attention and you will not be disappointed.

I had the same exact experience as Jamie Joy U.
With addition of the lady screaming and giving attitude to her assistant while she was working on my hair.
I felt horrible for her.
Awful. Will never go anywhere near this salon.

Good neighborhood salon. I’ve only gotten my eyebrows done here but I would go for a blow out. Didn’t see any amazing work, but nothing horrible either.

I got a deal on «http://​liv​ing​so​cial​.com» for Hair Cut, Hair Treatment, Blow Dry, and Eyebrow Threading. I made an appointment within a week and got everything done by Jackie, the owner. She’s very nice and efficient! She connected with me and tried to make me feel at ease. She recommended hair products according to my concerns. She mentioned about various types of services available at her salon, and luckily, she wasn’t too pushy.
The salon was very nicely decorated and clean :)
Highly recommend it!

Just got my hair done by Jackie. She did a great job and I am very happy with it for many reasons. I got the Keratin complex treatment and was thinking to get that done plus a cut, I was going to be there for hours. I have long thick hair and am usually in the salon for 2 – 3 hours. I got there a little early and they got started on me right away. Everyone was very nice. Jackie did a great job on my hair and it went so fast. I was out of there in an hour and a half! That’s like a record for me. I love my hair its so soft and the cut is perfect.
Thanks Jackie!

Jackie is amazing. She listens to what you want, gives you great advice based on your individual needs, and always makes you look your best!
She’s wonderful with brow shaping too!

Jacqi Jacqi Jacqi… what can I say? I have the weirdest left eyebrow ever. I’ve been to six different eyebrow stylist and so far, she’s the one that’s given me the best shape.
She is a bit pricey, but if I have a special event I need to go to and I want a sure thing, I will definitely be going to her to have my eyebrows shaped.
She still plucks afterwards which I personally don’t prefer. I prefer threading all the way, but I can’t argue with the shape.
Also, the hair grows back quickly, probably because the hair removal technique isn’t quite perfect… oh but the shape!!!