Nike Factory Store

Terrible customer service. Walked the store and nobody helped. The guy working the register (Richie) so rude and condescending. He asked me for my zip code and I asked why he needed it and he shock his head and said «oh God never mind» I’m too exhausted to list all his other negative customer service tactics. Also he didn’t give me my credit slip back so I’m not even sure my credit was done properly.

Quality of the merchandise is good, and the 2 for $ 30 t shirt deals are great. With that being said though the pricing at the outlet is no big deal unless you hit one of their sales. I guess they can’t offer that many sales while they are paying for all those celebrity endorsements. You’ll get much better quality of shoes at the Asics outlet in Chandler and at much better prices. Clothing wise, Under Armour is 2 doors down and offers better quality with more frequent sales. Swoosh, I’m outta here.

This location has the worst customer service. Seems like 75% of the employees are just there for a paycheck not for the customers. You can usually find a group of them chatting while you are looking for a pair of shoes. Take the extra time to drive to AZ Mills in Tempe, the staff there was great and helpful.

Always the same story with this store. 10 plus employees standing around talking while I roam looking for merchandise. The end result… Never find what I am looking for. Don’t waste your time here just order what you want online!

Pretty good selection and good prices. Decent size stores but I wish they had a few more sales, more often.

Great deals on great products. Store is always clean and the employees are always excited to help you and get you situated with exactly what you need. Plenty to choose from. Running show selection is quite extensive. Same with clothes. I always walk in just to «look» and walk out with a bag or two.

This is a great Nike factory store. People are friendly and it is a lot cleaner than the two around where I live.

Great place to shop for cheap shoes or clothes. Their prices are usually at least $ 10 differences from other chain stores. They provide socks for people wanting to try out the shoes and all employees that works there are very polite and have enough knowledge on what they sells.

lots of products and likely 1000+ sites but we drive down there. not far but 20 minutes out of or way for soccer shoes. and of those 1000+ shoes 3, that’s three, count em 3 pairs of soccer shoes. disappointed beyond belief there’s beret selection at Dick’s, sports authority, big 5, sports chalet, soccer locker and every other sporting goods store and soccer store. so we’ll probably get em at dicks or
again really disappointed with the amount of shoes on hand shoes on hand but lack of soccer shoes. especially a city this size where soccer can and is played year round. really baffled. does anyone with Nike read this and could explain the lack of Soccer shoes? NO MAGISTAS???¿¿¿!!! GET SOME SOCCER SHOES IN STOCK AND I MEAN MORE THAN 3 PAIR!

I was at the mall for some other things and being a holiday weekend they had sales going on everywhere so I went in to see if they had anything I just couldn’t do without. This store seems a little smaller than the one I have shopped several times in Las Vegas but the layout is sort of similar with the shoes in the back. I dealt with two employees on the floor and both were friendly and knowledgeable. I had found a pair of walking shorts on the wall that were just like a pair I had and wanted a backup for. The sales associate found one for me, without me asking, on a sales rack that were almost identical. So much for me just browsing.

I recently purchased a pair of Nike Free 7.0’s and they didn’t have enough support for me. Overtime my hip started to ache more and more with each run. Not ok! The only thing I could contribute to this was the change in my running shoes. I usually wear Lunarglides… Which I absolutely love.
Of course… I tossed the receipt to my Free Runs, along with the box. I figured I would have to live with my wasted purchase *sad face*
My coworker told me how friendly and helpful the staff was at the Tanger Nike store, so I decided to give them a call and see if they would be willing to take back my Frees.
The girl I spoke with on the phone told me to come right in and I could exchange my shoes for ones that I would love *YAY*!!!
Once I arrived to the Nike store, everyone was super helpful and never gave me that «you’re returning these used shoes» stank-​eye. THANK YOU!
The shift manager diagnosed me with «over pronation» and guided me towards the ideal running shoe for my situation. It was the Lunarglide! (big surprise!) They even searched in the back of the store for my size and style without me having to ask.
All in all, this was one of the best retail experiences I’ve had in a while! Thank you Tanger Nike Outlet, for not treating me like a degenerate «serial-​returner» which it seems every store loves to assume. I will be a loyal customer forever!!!