New Smile Dental Group

We had an excellent experience here. From the moment we called to make our appointment until the moment we got our work done everyone in this organization was friendly patient and professional. We look forward to using this dentist for all future dental needs. We highly recommend you come and have your dental work done at New Smile Dental Group. Extremely professional and extremely quick and painless procedures, literally. Thanks again Doctor Kazazian and Doctor Keuroghlian and staff!

I got my wisdom teeth taken out yesterday by Dr. Apel, and I just want to say he did a great job. I had been dreading this for over a month but it went as smooth as something like this could go and took no more than 15 minutes to remove all 4 wisdom teeth which were growing sideways. It was a tough operation but I’m recovering well. Dr. Apel knows what he’s doing and genuinely cares along with the staff. Everyone at this dental office has been very professional and nice throughout the whole process and I’d recommend them to my friends and family anytime. Thank you!

I had not been to the dentist in years and finally got the courage to go.
I looked at my providers through my work benefits and found New Smile Dental Group
I called and made an appointment with Sylvia– she was the sweetest thing!
She set up my appointment took no longer than 5 minutes
I went to my appointment terrified to know how much work I need to get done
I walked into the office and was greeted by Dr. Kazazian right away
Took me in took my x-ray’s
Went into his office spoke to me about all my issues and right away gave me an appointment the following week
He is very straight forward, funny man
I am honestly glad I found this dental office !
The staff is professional and all very sweet

After so many years of looking for a good dentist, I have found the dentist for me. It was easy to make an appointment. Dr. Kazazian saw me right away, no waiting at all. He explained procedures very well and will let you know what to expect; very thorough and honest; listens and answers all your questions. One can tell that he loves what he does.
New smile dental group has a great professional team that will take care of you. Ask for Dr. Kazazian, Sylvia and Rosanna and the best and the rest will follow.

My experience with Dr. Kazazian has been nothing less than exceptional. I have been going to Dr. Kazazian for my dental needs for the past four years. And, each time, I am treated with respect and with the best care for me in mind.
He does not push me to get work I do not need. When I had to get my wisdom teeth pulled out, he referred me out. And, the dental surgeon to which he referred me was exceptional as well. The same was true when I had to get a root canal.
They are always thorough with my semi-​annual cleaning of my teeth.

I was so dissapointed during my consultation/​x-​rays that I changed dentists rather than get work done by them. The dentist wasn’t mean or rude, but he was cold and short and did not inspire confidence in his expertise. When we went through the x-​rays he was very vague and wasn’t giving me any authoritative advice. I had to say, «ok so what are you recommending?» If the x-​rays are inconclusive okay, but give me an action plan. After I pressed him, he basically told me I would need to ask for my previous dentist’s recomendations. ???
Also, I needed a referal to an oral surgeon and they did not follow the policy that was necessary to complete this. They did not follow through with contacting my insurance despite my calling about it on more than one occasion.
I don’t have unreasonably high expectations for dentists, but I would like to be confident that they know what they’re doing and will work hard to take care of me. Not here.

This practice is A-​OK! I have only had good experiences here, and I have been a patient for many years. Dr. Kazazian provides a real-​world assessment of the situation and uses anesthetic as needed. I was there the other day for an emergency appointment for a broken tooth, no anesthetic and no pain!

I have been a patient of New Smile Dental Group for more than 10 years and I am going there three times a year for teeth cleaning and various dental work. The dentist is very knowledgeable, very quick, has a very light hand and most importantly I did not experience any pain.
Daniel P.

I’ve been going to Dr. Kazazian all my life-​since the age of 3. The negative reviews here are misleading. It is true that Dr. Kazazian will fill cavities without anesthetic as a default-​i have never used it for the few times i have needed a filling– but he will always give it to a patient who requests it, and i have some family members that always use it. It is also true that he will sometimes speak in another language to hygienists but never in a way that has made me feel like i did not know what was going on with my teeth. The negative reviews fail to capture that this is an excellent, honest dentist who genuinely cares for his patients’ oral health. So instead of staying «far, far away» as recommended by another reviewer, i drive a far far distance to Glendale to see Dr. Kazazian twice a year.

Dr. Kazazian has been my dentist for many years. He is a caring practitioner whose concern for my dental health has always been his number one priority. I never feel rushed during my visits, and any concerns I have are addressed thoroughly. I owe my healthy teeth to him.
I would recommend him unequivocally to anyone who is looking for a highly qualified, yet compassionate, dentist who will treat you with the utmost respect.

I agree, not a great experience. I was in a great deal of pain and needed 2 fillings done. But just getting the x-​rays in this office was some sort of torture and then the entire drilling and filling process was done without anesthetic! The dentist guaranteed the work for 30 days, (the industry standard for ceramic fillings is 6 years) and wouldn’t you know it, one fell out after 45 days. Rather than going back, I scheduled an appointment with another dentist who said that they would NEVER do a filing with out anesthetic! Oh, that explains why I was streaming tears the 1^st time.

Worst experience at the dentist I’ve ever had. Please G-​D, no one go here. I beg you not to go here. It’s for your own good if you stay far, far away.
I went to see Navasart Kazazian DDS through Delta Dental insurance. First off, my appointment was 45 minutes behind schedule. They said they were understaffed for the day, but that still didn’t stop the dentist from talking about movies with his patient and other little chit chat.
When I finally go in and sit in the chair, he says I have no cavities and all looks good (whooo hoooo!). He’s nice, and although dentists make me nervous, he tries to put me at ease. All’s okay. Everyone’s dandy. La di da. Then his assistant Lilia cleans my teeth, and starts AGGRESSIVELY flossing. The floss gets stuck in the permanent retainer behind my lower teeth. She manages to pull the wire out, even though this thing has been cemented to my teeth for ten years. OW.
Silence. She goes to get the doctor. They speak in another language for a good two minutes so I can’t understand what they’re saying. He comes back, all smiles. He cuts the wire so it’s not jabbing the inside of my mouth, asks if the cement on the back of the teeth bothers me. No, I love having cement on the back of my teeth for no good reason. He takes off some of the cement. Says I don’t need that wire anyway, so this is a GOOD thing.
Right.
I go home, look up if I need that pesky wire on the bottom of my teeth or not. Will my teeth crowd in the front? What’s the story? Some say it will, some say it won’t. I get two orthodontist opinions that those retainers are for life, and also that dentists find permanent retainers annoying and not necessary cause they’re hard to clean.
Insurance won’t cover replacing it, and this dentist guy refers me to an orthodontist, but I can’t afford the copay, so it’s a no go.
What a headache. Ugh. I’m telling everyone I know that this dentist’s office is bad news.