Modern Optometry

Customer service is AWFUL!!! Prices are affordable but they really need to pay more attention to customer service, receptionist is very rude

The receptionists here made for a very awkward experience. Despite my responses in English, they insisting on keeping the conversation in Armenian. I don’t understand other dialects very well so I was a bit annoyed by this. Whenever I’d respond, they would give me blank stares and act as if they didn’t understand what I was saying (even though it was clear by the end that they speak both languages).
I thought that this was an obvious foreshadowing of the doctor being just as inconsiderate as them. Receptionists can be a reflection of the doctor at times, right? I’m so glad this wasn’t the case this time. Dr. Kamkar was so cool and down to earth. It made the important part (the eye exam) easygoing. He was very knowledgeable with any questions I had as well.
I teetered on docking one or two stars for the receptionists, but decided to only take one off. An easy five stars if not for the aforementioned issue.

Never never and once again never go there!!! The worst customer service I have ever seen. The only thing which bothers them is the MONEY!!! doctor Ara is the most unpleasant and ruddiest person I have ever met. He tries to sell glasses, contacts and etc for the biggest price.
Doctor Kamkar is polite and professional.

After several years of going here, I have come to the conclusion that I’m never going back. Yeah, the prices were affordable, but their service is horrible. Both doctor and the receptionist are so rude. If you’re looking for a doctor who looks like they’re actually enjoying their job, this is not it.

Not coming back! Good eye exam but the work on lenses is horrible! The receptionist is rude and doesn’t have any skills on customer service!

Went in for an eye exam, I was in and out in less than an hour! The pricing was also very affordable. The staff and the optometrist were very friendly and professional. They also have a wide selection of glasses and sunglasses. I definitely recommend going to Modern Optometry for any of your eye care needs!

Very happy with my experience at Modern Optometry for the past few years. The staff are really helpful and friendly. I have recommended friends to them, all my friends and I have been very happy with our experience.

I went in my first time and the service was amazing. The front desk helped me out with any questions I had and let me look at glasses while waiting. The optometrist spent 2 hours with me and my friend making sure we had the perfect prescription for our glasses. He stayed an hour after closing just to help us and even after all that he asked if we wanted him to get our lenses prepared even after being there an hour after closing.

If you need contacts quick — this is a place to go. I had run out of lenses and needed new ones since my prescription ran out, came here and got new contacts for a reasonable price and the doc was very informative. Nice atmosphere also.

Went in since I needed new glasses. I decided to get an eye exam and picked out glasses. The prices were very low compared to stores in the galleria that I had perviously shopped at. The DR took his time with my exam, and explained every test he was doing. The associate helped me pick out frames that I really liked, and I was able to pick up my glasses in one hour.
Would definitely go back, would absolutely recommend.

I took my grandmother to check her eyes and glasses. In about 40 minutes from our arrival she had her vision checked and got a new nice pair of glasses. Nice office, quick and detailed service. All I know is that keeping my grandmother happy is not easy. Thank you for saving my time and her eyes.

I was @ my job site in Glendale & dropped & broke my glasses. I went to this place & within ½ hour I had a new pair of glasses. Super fast service & very inexpensive.
This is a beautiful place too.
Thank you. I can see now.

Modern optometry has excellent, accurate and fast service with a reasonable prices, specially if you don’t have insurance coverage like Me!
I started getting headache, blurry vision and difficulty reading smaller text lately!
I heard about them through a friend and got my eye exams done by a very friendly doctor there and they got my multi vision glasses pretty quick and no more problem with my eyes and getting a lots of complement on my glasses as well.
Thank you guys.

I was a frequent visitor of the old office on Central, but visited the new office for the first time last week. May I say, the new office is such an improvement from the old.
I am a fan of this optometry office. Both the optometrist and the optician are very knowledge and to the point. They have some of the most affordable prices I’ve seen, they can perform an eye exam and provide a pair of glasses for under a $ 100.

I went there to order lenses for my new eyeglasses, after the exam the doctor prescribed wrong lenses, I could’t wear those eyeglasses I returned the lenses, they conducted second exam and corrected the prescription, changed the lenses, THE LENSES WERE OF AWEFUL QUALITY, I PAID 40 $ AND COULDN’T WEAR MY EYEGLASSES MORE THEN 2 MINUTES I HAD AN HEADACHE, I am wearing eyeglasses more then 10 years in fact.
I wanted to return the lenses but they REFUSED to take it back. I took the lenses to the other optometry and they WERE SHOCKED ABOUT THE QUALITY OF THE LENSES.
DONT EVER GO THERE IF YOU ARE CARE ABOUT THE HEALTH OF YOUR EYES AND YOUR NERVES.

I had gone to Modern Optometry for a contact lens exam less than a year ago, and I went back today because I unexpectedly ran out of contact lenses (I usually order them online, but this time I was in a rush). I explained to the receptionist/​cashier that I had already been there for an exam, had a valid prescription on file and only wished to buy one box of contacts. Despite this, I was made to wait fifteen minutes because the doctor was with a patient. Finally, after I repeated my simple request, the receptionist went to consult with the doctor. Why it was necessary to consult with him in order to sell me a box of contacts, I do not know. She then informed me that one box of Air Optix would cost $ 70. Yes, you read that right — $ 70. For those unfamiliar with the price of these contacts, if you look them up online, you can buy them for anywhere between $ 17 and $ 36 per box. I made her repeat the price and walked out. Not only did Modern Optometry waste 15 minutes of my time today, they then attempted to swindle me. I’m not sure who in their right mind would pay $ 70 for a box of basic contacts that can be bought for an average price of $ 25 elsewhere. If you can put up with mediocre service, this place may be worth a visit for an exam (because they are cheap), but I would definitely advise anyone against purchasing eyewear here. I know I won’t ever be back after the experience I had there today.