Lugene Eye Institute

I am very appreciative of the care that Dr. El-​Harazi and his staff offered. They treated me with the utmost respect and great service that I couldn’t find anywhere else. Thank you!

Dear Dr. El-​Harazi,
I am writing to express my deep gratitude for your superior care while my mother was undergoing treatment for Retinal problems. I especially appreciated the straight-​forward way in which you communicated the severity of her eye condition had it been left untreated. My mother was seen by you and Dr. Bhatti, the Retina specialist. She’s doing really well and using her eye drops regularly.
My mother’s recently improved eye condition is a credit to your expertise and attentiveness. I will be certain to continue to recommend you to everyone I know.

I have been a patient of Dr. El-​Harazi for little over a year, and I’ve never been happier with my eye care. I have been seen by him 3 times now, I must say this is a very clean, friendly and professional office with Knowledgeable staff.
Dr. El-​Harazi showed concern for the health of my eyes, made recommendations for what kind of solution to use, and my eyes started to feel better quickly.

Great service, great care, great experienced staff. Everyone is friendly and knowledgeable. Very attentive from beginning to end!

I wa referred to Dr. Bhatti, by my medical insurance. (I have an eye condition called central serous retinopathy) dr. Bhatti was going to perform light thearphy on my left eye. The nurse already prepared me for my eye treatment. When he asked me about my condition. (long & how) & looked at pictures of my eyes & told me that my left eye wasn’t bad enough for the treatment. I complained that the pills I was taking for me eyes weren’t helping me. He told me I have to learn how to live with it. His bed side matter was the worst that I seen. He made me feel that since I was patent I didn’t have a say in my medical treatment.

My mom was referred here, and we love this place. Everyone is so professional and personal.

Dr. Al-​Harazi is absolutely amazing. He is not only very capable in his profession but his kindness and humor help the situation even more. He was willing to not only check the patient that the appt was set for but looked at my eyes bc I made a small comment/​complaint. I have an appt now for Monday to really do a check up bc he already realized what the issue was and said I need a full exam to prescribe the proper medication. He could care less about charging my insurance for today. I would recommend him to everyone!

I was referred over to this office by the doctor who initially treated my eye injury from my tennis accident. I was sent here as they also deal with retinal issues and this was to get a second opinion. Fortunately everything is fine!
The office was clean, staff very friendly, and Dr. Sharif was excellent. He was very friendly, polite, and very professional. My appt was at 1:30 and wasn’t seen until 2:30 BUT they apologized profusely as it was due to an emergency the doctor had to attend to. So I give them the benefit of the doubt.
All in all a very good experience and highly recommend them!

The Lugene Eye Institute and Dr. El-​Harazi are wonderful. Dr. Harazi and his awesome staff helped me in a serious time of need and I am grateful. I am so happy they fit me in the same day and worked with my insurance and my primary Dr. to ensure I was cared for in a pinch.
Thank you so much!

Finally, there is a Medical office that excepts all the insurances from ppo’s to HMO’s but most of all treats all their patients equally with respect and outmost medical care. I personally have the worst HMO group not to mention i can hardly get any authorizations approved to any specialists, however at lugene eye institute all my treatments have been authorized and coverd for, thanx to their lovely staff for corrdinating all my appointments and authorizations on time!!! And of course thanx to Dr. El– harazi for being such a genuine Dr. He really cares for his patients treatments unlike other doctors all they care about is the money you have to pay. Overall very happy with lugene eye institute both the Dr. And the staff .I will highly recommend this office to anyone who needs eye care.

The office was clean, the staff was friendly, the doctor I saw was nice and explained the exam that was going to be done. I was 20 minutes late for my appointment and he still saw me and they were busy, that was a bonus! Would recommend. Give it a try if you need to see a specialist.

Those of us with HMO insurance, know how hard it is to find a good specialist nowadays. That’s why I feel so fortunate to find a terrific ophthalmologist, Dr. El-​harazi at LUGENE EYE INSTITUTE.
He treats all of his patients equally with respect and compassion, which really made me feel I was in good hands.
I should also mention that their friendly staff including Anna, the office manager who personally took care of the pre-​authorization red tape nightmare.

This is by fat the worst hospital i have been to. I don’t have any complaints against the doctors, i have complaints against the staff. Erica who usually is in charge of answering phone calls/​referrals/​making referalls/​sending authorizations is by far the most rude person i have met. If you don’t have any interest in your job or care about patients why don’t you just quit? it will make everyone’s life easy. This lady failed to provide me details of my moms cataract surgery after her insurance approved it. Then one week away from the date of her surgery, she tells us additional paperwork are required such as chest x ray, and EKG. Now these type of stuff take about two weeks to process and get results in. The nurse at our primary care called them to let them know it is not possible to rush these additional paperwork and in addition my moms primary care doctor was on vacation. In addition Erica had the guts to complain to the nurse that she had instructed us on these pre– opp about two months ago (lie, her insurance just approved of the surgery). Even worse when i make phone calls to the institute they tell me to call back at a later time as if I’m not stressed already! VERY DISRESPECTFUL AND UNPROFESSIONAL STAFF! DON“T WASTE YOUR TIME COMING HERE! Please ask your doctor to send you to a different hospital !

Office is very clean and Dr. El-​Harazi and his staff are excellent and make you feel at home.

So grateful to have found this facility. It is so clean and state of the art. The doctor is incredibly knowledgable and funny which made the experience of getting my eyes poked and prodded a lot more comfortable. The staff was also very accommodating and helped me get an appointment to see the doctor ASAP.