LTZ Auto Imports

So: Update, November, 2015. I sold the car last January, just a little over a year after buying it from LTZ. Guess what I got for it? $ 400. They were going to part it out. What did I pay for it? $ 3,000. What did I put into for repairs? More than $ 3,000. LTZ scr*wed me financially, and I just took a big ol’ financial bath. A complete loss. Do NOT BUY A CAR FROM THESE GUYS!!!
The backstory:
Bought a used ’96 Volvo 960 wagon from LTZ in November, 2013. I was assured the engine was sound. The car was dirty, inside and out. Like dirty, smoker’s ashtray and burn marks on console type dirty. I was assured the engine was good. It needs a radiator. A coil is required that is a part that is no longer manufactured. The left rear passenger door doesn’t open. I spent three grand on the thing, tax, title and license, as is. I don’t know if I would go back and buy a Volvo from them, again, though I am in the market for a sedan. I thought used car lots fixed up cars and resold them. When LTZ says «As Is»? Man, they mean «As Is.» I woulda’ done just as well on Craig’s List. I’m sure.
Note: $ 400 repair catastrophic oil leak/​dead gasket. Barely escaped killing the engine. April 2014.
Update: August 2014, $ 2600 worth of repairs. Shocks and brakes shot and replaced, new radiator installed, bumper cover fell off and was reinstalled, back window spoiler fell off and was reinstalled, major tune up, radio croaked and was repaired, right passenger mirror came cracked at purchase and was repaired, fog light blade fell off and was reinstalled, AC compressor dead and was replaced, gas tank cover (not the cap, the metal flap on the body of the car that covers the gas tank cap) fell off and a special part had to be ordered for it to be reattached, etc.
September 2014: $ 380 for two coils replaced.
November 2014: $ 170 for front right blinker lens that fell off that had to be reinstalled; $ 50 for cigarette lighter hole that died to be fixed so I can charge my phone; $ 200 for front left windshield wiper motor that croaked.
Happy One Year Anniversary, car!
To be fixed: Came with a rock mark hole in the windshield, came with back passenger door that won’t open, came with a gasoline smell in the cabin on a cold start, the middle arm rest fell off, came with a wreck damaged driver side mirror, came with big gnarly stain on driver side carpet.
That I know of.
Sure wish I’d taken my $ 7,000.00 elsewhere. I mean, there’s nothing quite like spending $ 7k on a $ 1500 car.
Sign me,
Scr*wed
November 2014
Update: December 2014, $ 330 in repairs, additional. The car started making a horrible crunching sound whenever I turned left. Turned out it was the thing holding the suspension together. Just avoided a potentially fatal break down. Wow.
Update: New Year’s, 2014… Days after getting the car out of the shop just before Xmas, the service, air bag, and check engine lights came on the dashboard. Then, when the temperature hit in the 40s, the car starting spritzing ANTIfreeze THROUGH the defrost system onto the INSIDE of the windshield, making it so filled with grease, I have to Windex as I drive to SEE. And I have to Star Smog this month. This car is a hellish curse that is ruining me financially. Bad Karma, LTZ. Did I mention I drive blind little old ladies to the eye specialist for a living in this death trap? Yep.
I am going to start posting mechanic’s bills, next. Be prepared. Eye popping.

I had this car for about one and half years now and it is a solid running vehicle. Parts on the vehicle needed replacement due to it’s age and miles. Overall vehicle from LTZ Auto was reliable and vehicle is in good mechanical condition.

Great dealers. Very honest and trustworthy. They have great reliable cars.

Went with a friend who was planning on purchasing a Jeep from these guys, and oh boy, what an event it turned in to. We went to the first lot and met with an older gentleman (Saul) who didn’t seem to know much about any of the cars. There were no listed prices and he turned sour when my friend inquired about mileage or previous repairs. Despite this, my friend decided to check out a Prius on the lot after being told that it was $ 5800. Saul then had us contact his son, David, who was at an entirely different location. 45 minutes later (not including drive time), we were sitting in what I assume is a cheap porn set and David is telling us that we’re lying about the price of the Prius, as though we think goofin’ on Armenian car dealers in our spare time is the coolest. Bait & switch? Who knows, but it gets classier — he then attempts to make a $ 1000 bet with my friend over Kelly Blue Book listings for the car in question. After untold minutes of debating the price of the Prius, they move on to other cars on the lot. That quickly escalated into what I assume is the human male equivalent of a wolf staring down a tubby, oily, inadequate wolf stuffed into an Affliction t-​shirt. David said some fairly unprofessional things to my friend on our way out. Needless to say, my friend did not get a new car that day.
I honestly don’t know how these guys are even in business. Do yourself a favor and check out the flagged reviews of this place.

Shitty warranty, overprice cars, the owner sucks, the younger hispanic gentlemen is more honest, but still I just hate dealing with dealers, its such a big DEAL!!! Try ebay or shop around more. Not trustworthy my car had to get repairs a few months after I got it, I know its a used car, but I havent had this experience with ones ive bought from private sellers, or off of ebay!

As another reviewer wrote, I too found the «No-​ask, no-​tell» policy alive and well. My advice: Be SURE to take the car to an independent mechanic. Fortunately, I did and my oh my what damage did we find on a car with a clean title, one owner and no accidents. I’m still trying to figure out how this level of damage took place without the title showing anything. Super nice sales guy, but be on your guard and remember there if there is no warranty, you are on your own.

I know Saul for many years now, 2 cars i bought from him. His prices are way below others but what he doesn’t tell you is that after buying his cars you’ll spend 1k to 1.5k in fixing the problems. the reason why is that his buying used cars (70 – 140) miles in which maintenance kicks in so you change maybe, timing bet, radiator, axle, brakes, rotors, battery. Over all, his prices are way too cheap than many places. If you buying from Saul you’ll get a great deal but you spend 1k to 1.5k in repairs that hi wont tell of the bat. Not sue to give him 3 or 4 stars, Volvo’s have many «„Rubber Plastic Rings or Clips“» break or wear out over time in which cause leaks, from motor oil, transmission oil, radiators. You dont have to change the big stuff, just the Rings or clips””””” that break or wear out, take your volvo to a mechanic that knows these cars and get to estimate to fix before buying. «ps he’ll recommend his buddy tony, his way cheaper that other Volvo places in Pasadena, but his still running a business you know!

Don’t buy there! I just bought a car there last week, after about 25 miles the engine light has shown up (sure he turned it off before selling it) and now it’s also leaking at 2 different places, no wonder they tried to get us buy the insurance they had to offer. Also it was sold as a clean title car but as it seems, it is not. But why is everyone talking about David and Saul, the guy I bought from said his name was Jerry?! However, this was a very bad experience since we are a young family that worked hard for the money and are now stuck on a wreck.

Drove many miles on a Saturday only to find out the wagon I was interested in was a SALVAGE vehicle.
I lost all interest in this place as the salesman never told me the car was salvaged, only learned of the SALVAGE status when I looked at the title in the glovebox.
I guess I needed to ask. No-​ask no-​tell policy lost my business.
Sometimes you can get a good salvaged car, however if they don’t tell you its like finding out your spouse is an EX-​CON!!!

Wow… I love this Volvo dealership and truly believe that it is the best used Volvo dealership on the planet !
David is amazing to work with and extremely knowledgeable and honest The selection is outstanding with many colors and model volvos to choose from. I checked throughly California and compared prices and too my surprise LTZ was the most reasonable.
What I truly like about LTZ is the customer service. If they don’t have what you’re looking for then they will find it right away! I recommend LTZ to anyone out there that ‘s looking for a quality used Volvo no bullshit.
5 STARS !!! Thanks to SAUL & DAVID !!! THE KING OF USED VOLVOS.

LTZ has been a big help in needing to buy a car for myself, my father-​in-​law and mother-​in-​law. Sol will always take care of you and what you need.

I love this place. It doesn’t have a lot of variety, but it does have good cars. Sol is great, he’s a little brash at first — but he’s a good buy. He’s not a bullshipper and I appreciate that. (No one likes a car dealership with a guy sweating for commission, right?! Well don’t worry this place isn’t like that.) We’ve bought one car from here and are going to buy another car from here shortly!
We’ve spent months looking elsewhere especially since this place doesn’t finance, but they really do have great cars at great prices that can’t be beat.
I’d bring friends here if they wanted to buy a Volvo (and I love my Volvo, so I’ll be singing the praises continuously).

I’ve had my eye on LTZ for a while… I’d always notice they were a volvo shop and wondered about them being a Saab driver for many years. Late this spring, I wrecked my Saab and decided it was time to go back to a Volvo.
After looking high and low for months, I went back to LTZ and between David’s knowledge and Saul’s direct approach, I ended up purchasing a classic 240 from them. The car came with amazing warranties on engine and the transmission. I’m also glad I purchased my car from folks who know Volvo’s and are ready to stand behind their cars.
The only minus star is because they are in a public transit unfriendly location (though David graciously picked me up from the train station post-​purchase) and are closed on Sunday BUT, in the end, I’m a very big fan.

Very good experience.
My fiancée and I test drove a 1998 V70 Cross Country as well as a 2002 V70 wagon earlier this week. We liked David’s no pressure approach and his eagerness to help us out. Once we decided on the 2002, I took it for an independent buyer’s check, which revealed only a few minor issues. Negotiating with Saul was comfortable and straight-​forward. When we came to close the deal and pick it up, David had taken care of several small things I had asked him for and he had the car ready to go. Saul took care of all the paperwork and us on our way with a smile (and a laugh at his humor). I would definitely recommend LTZ Auto Imports for anyone in the market for a great used Volvo.