Karl’s Collision Repair

The staff was so friendly here. They took pictures, got me an estimate and we got the approval from my insurance company. When I dropped my car off for repair, Mike was the guy who helped me out and explained everything to me. I picked up my car and I cannot tell it was in a fender bender. Plus they went the extra mile by following thru. I was going to get my car back, but something wasn’t right. They followed up and found more damage which they took care of. I am driving my car and it is working fine. Thank you guys and gal.

They replaced my bumper from a fender bender and it did not properly match the rest of the car. I did purchase the manufacturer’s bumper and not the after market, cheaper bumper because I wanted the car to look as good as before. Some sections where the new bumper met the car were smooth and others there was a gap and the bumper stuck out more than the rear panel. I had them re do it and it looks acceptable now but I feel like it could have been done much better overall.
Also, upon closer inspection I noticed that the bumper was missing a screw that would keep it on the car. This lack of attention to detail, which in my opinion is absolutely essential when repairing and restoring a car to it’s original state, left a sour taste in my mouth and I would not recommend them.

I unfortunately, used this place twice before I discover a place that knows how to treat a lady. The work is as good as others, but they have two big jerks that work there. That treat women like dumb broads.
Women beware!
I complained that there was grease on my beige interior, bad mistake!
Theses thugs let me know I was expecting too much out of their sloppy greasy mechanics.
I had to wait in their stinky office, while they got my car 20 minutes later I get in my dirty, dusty, greasy smelling car and they have smeared oil on the seat. I complained, they took back, brought it out, this time it smells like paint thinner. I gave up. The thugs got their money and bitched at me worse than any woman I’ve encountered. You win Roger! I crown you with the worlds largest dirty oil pit!

The staff here is great. I got into a fender bender with a State Farm customer so I went to one of State Farm’s preferred auto body shops. I went in on a Monday afternoon to just get an estimate done and they were able to take my car that day with a promise it would be done by the end of the week. I wish I had gotten a call a little earlier than half an hour before they closed on Friday (since they are closed through the weekend) but bright and early on Monday morning, I was able to pick up my car and it looked great. I don’t have a single complaint about the work done here or the staff