I love their subs but I’m writing this review for something other than their food. I don’t typically Unilocal outside of traditional dining, but I was truly wowed tonight. I avoid a public restroom in fast food as much as I can but I couldn’t wait. As I’m in the restroom, I look around and realize how clean the restroom is. The faucets and plumbing clean and shiny. The floors have no grey build up, debris in corners or dirty grout. The mirror is clean. Walls clean. Sink and toilet clean and without hard water build up. The floor edges even have a piece of decorative metal… shiny. Could not believe my eyes. As a director of the hospitality division of a large cleaning company in the valley, I of course came out asking who cleans their facility. I had every intention of recruiting that team. Guess what wowed me more? The EMPLOYEES clean the restrooms and are trained in doing it right. In the commercial cleaning industry it is unheard of to have a clean restroom that employees cleaned. I thought they were pulling my leg but after asking prying questions I realized they really do clean the restroom. They should be proud. I clean high end resorts and that restroom was just as clean… and at the end of the night. Unbelievable. Thank you for caring about the health of your guests in every way!
Jesse B.
Tu valoración: 5 El Mirage, AZ
This evening I watched an Air Force gentleman come in order his sub and the young lady working there thanked him for his service and paid for his sub out of her own pocket. Glad to see there are still good people in this world. She deserves a raise!
Tyler D.
Tu valoración: 5 Surprise, AZ
This place is the best! They are the fastest and most courteous folks in the business. Great job! I have been ordering from them over the past two years and they remain consistent with their service and quality of food. Their breads are always fresh and chips and pickles are always crunchy. Not to forget their chocolate chip cookies mmmmmmmm! JJ makes it so easy to order and they deliver so fast making it ever so convenient to not have to be burdened with leaving my office and dealing with the traffic. Thank you Jimmy John’s…
Jillian J.
Tu valoración: 3 Jacksonville, FL
I get delivery from here often but today was upsetting I always get unwich actually the same order two club lulu #16 and a bag of jalapeño chips and that’s it I get two well because I’m at work when I order and take one home for dinner most times Well the delivery driver came in asked for me and I said yes thats me then he said wow that’s a lot for one person I said well I’m a fatty I guess… Are you serious we’ll that driver made you loose my business I’m sorry I get judged for ordering two sandwiches I mean unwich not even on bread that shouldn’t even matter I know but I guess I have feeling and well yeah I’m upset I called and talked to a manager told her about it and she apologized and that was it nothing else I mean I didn’t know what to expect I don’t even want to eat my food I ordered I recalled and talked to the manager again told her how I felt and said I don’t even want this food she decided to refund my order and put on a file saying I could receive two free unwichs if I decided to order again I told her I’m sorry I must have a easily offend soul and she might have a stronger one then I but she said no what happened should not of happened no matter the amount of sandwich I am truly happy on how she handled this and thankful for just the managers help I will rate them a tad higher
Lindsay M.
Tu valoración: 5 Scottsdale, AZ
nicest, friendliest, fastest jimmy johns i have even been to.
Penny Lane X.
Tu valoración: 4 Glendale, AZ
WOW! My order was ready BEFORE I got the money out of my wallet! Super fast!!! The sandwich was pretty good, I like the shredded lettuce, somehow in my mind it makes the sandwich taste better, but that’s just my way of thinking whether it’s true or not. The place was clean and the restroom was clean too. Good prices. I would return again if I needed a SUPERFAST food, quicker than McD’s.
Renée J.
Tu valoración: 1 Phoenix, AZ
I order from this location and another near my work all the time. Same order every time; this delivery was DISGUSTINGLYSOGGY!!! They also gave me the wrong flavor chips. Makes me wonder if they just threw together someone else’s abandoned order? What I Do know is I’m going on an anti-jimmy’s diet for a while after that tragic mess
Lynn B.
Tu valoración: 3 Litchfield Park, AZ
I don’t know why but it smells very sour in the place. It’s pretty bad. I noticed it last time too… other than that, sandwiches are good.
Mellinda L.
Tu valoración: 1 Surprise, AZ
Walked in for lunch at 2pm, waited at the counter and not a single employee spoke. 6 behind the counter and 2 drivers in white shirts standing at the counter with me, and NO one spoke, I walked out.
Emily H.
Tu valoración: 2 Glendale, AZ
Don’t get me wrong, I love Jimmy Johns. But this location has a serious delivery radius issue. I live 3 miles from the place and that’s too far to deliver. They would probably get a lot more business if they delivered more than a few blocks.
Jon P.
Tu valoración: 1 Glendale, AZ
First time visiting this location, I walked into extremely loud music and rude employees. I had to talk loud to get my order in and could barely hear the cashier. When my subs were ready I asked for a bag. I dont know why I would even have to ask they knew the order was to go… but when I asked they pointed out the stack of bags to me and told me to bag it myself. Extremely disappointed with the lack of customer service. Subs aren’t even that good. I will not be coming back.
Audra D.
Tu valoración: 2 Seattle, WA
I personally think the subs are just so so. My mum likes them however. So this is the second time I have popped in during the last hour of business to get her a sandwich, while visiting her in Sun City. Both times the workers seem not the friendliest, however being a flight attendant for almost 10 years… I get the end of a long shift blues. Drained from a busy day. So I don’t let it bug me. I am sure my mum will have me stop in again.
Marc C.
Tu valoración: 1 Phoenix, AZ
I don’t see what all the hype is about this place. I like Subway way better. Jimmy John’s doesn’t have spinach or green bell pepper toppings like Subway does, for one reason.
Ty Y.
Tu valoración: 1 Glendale, AZ
My sanwich was average, nothing to speak about. Not sure why they have tables in the resteraunt since they clearly don’t want you to eat there. There are no napkins, utensils or any kind of condiments available. When you ask for them, the staff states that they don’t have them. C’mon, no napkins or s & p for your eat in «guests» a term I use loosely since they are not wecoming! It’s not as if they don’t offer what every fast food in town does to keep cost down on there subs. They more expensive than their equivelant sub par sandwich shop.
Scott C.
Tu valoración: 5 Phoenix, AZ
This was one of the first JJ’s in Phoenix and I’ve gone at least a dozen times. The staff is always welcoming(You feel like Norm from Cheers when you walk in the door) The food is done freakishly fast and I love their bread! Order the #9 the Italian Nightclub with extra hot peppers, it’s my fav and one of their most popular sandwiches(I sat next to the area where they pump the sandwiches out and it seems like #9 is at least every other sandwich). I wish they would do two things differently, one, cut the sandwich-I always forget to request it) and two, they don’t offer any sweetener for the ice tea. But now I’m nitpicking :) It’s a sandwich, not a steak dinner, but a great one at that. Very satisying meal! Love the chips, too!
Liana R.
Tu valoración: 2 Phoenix, AZ
I like the food, and especially that they do lettuce wraps of anything on the menu. This particular store, tho, just as I was leaving, a worker on the phone right next to the rack of sandwich rolls was sneezing multiple times making no attempt whatsoever to contain his sneezes. Gross.
Amy H.
Tu valoración: 1 Glendale, AZ
We live 1.5 miles from this location. We thought, hey! let’s get it delivered! Ha. Yeah right. They won’t deliver to us… literally… it’s less than 5 mins away!!! WE are outside of their range. Ridiculous. So we sent someone to go pick up. OK sure. Sandwiches were extremely bland… only white bread, no flavor, and they didn’t put sprouts on any of the sandwiches we ordered. Can’t fill a simple order. Best part was the chips. Will not order from them again, neither dine –in or delivery… cause yeah… they wont come to us, awesome… not. Don’t waste your time or money.
Kurdy S.
Tu valoración: 4 Phoenix, AZ
«Your Mama Wants You to Eat at Jimmy John’s!» — MOTTO #1 «Fresh. Fast. Tasty.» — MOTTO #2 I can attest to MOTTO #2. x Fresh: Vegetables and Meat. x Fast: On my last visit, my sandwich was handed to me the second I obtained my receipt from the cashier. No joke! x Tasty: Consistency! The bread is made of crack mix! Their homemade bread which I see the employees make from fresh dough is incredibly tasty! Its nothing like you ever had, seriously! My favorites are the: #2 Big John(Medium rare roast beef with simple lettuce, tomatoes, and mayo) #3 Totally Tuna(House made tuna, celery, onions, tasty sauce, alfalfa sprouts, cucumber, lettuce, and tomatoes) Of the 2, I really dig the Tuna! So Taaasty! Their $ 1 Oatmeal Cookie is pretty good, moist and chewy. Subway v Jimmy Johns, Hmmmm? It’s a tough call to make, both have their PROs and CONs. The major difference is at Jimmy’s, you have no choice in building your toppings or option to toast sandwich.
Stacey A.
Tu valoración: 4 Portland, OR
I’ve never had bad service here and I actually enjoy eating here for lunch because the only wait is the line. My sandwich is always ready within 2 – 4 minutes of when I order it. I like the staff cause they always seem to be in a good mood and they normally play good rock/alternative music. Although, one day they were playing that annoying Friday song by Rebecca Black and some teeny pop crap… manager must have been out that day. Whatever, food was still good!
Gary P.
Tu valoración: 5 Peoria, AZ
I first went to Jimmy Johns in downtown Chicago, then in a few other cities around the USA. . I was overjoyed when they came to Arizona I found one in Mesa. . but at Arrowhead only 7 minutes from my house! HAPPYDAYS!. .. So on with a short review. Yummy and Fast !!. .. They make sub sandwiches faster than I can run to get my drink.. .. Turn look, DONE! Unlike Subway these sandwiches have plenty of meat! Great place to take my kids, and lots of kitschy signs on the wall like: Your mouth isn’t watering, it’s crying for Jimmy Johns. or Your mother wants you to eat more Jimmy Johns. Not in a stuck up way. .. just fun! The staff is always so very upbeat. . it’s like they would hang out here even if they weren’t working.. . They also wear cool T-shirts with sayings like«Subs so fast you’ll Freak! ». . I’m not going to freak out. . but I am going back to Jimmy Johns as often as possible!