Gotcha Pest Control

The owner came to our apartment the day after I called him. He was so kind and reassuring and RIGHT! He’d told me, «Roaches are a piece of cake — easy to get rid of.» It’s been a week and NO ROACHES. It makes me so happy! And I feel the price was right, too.

We have been using Sam for approx 8 years now for a 4 floor townhouse in Boerum Hill. Over the years we’ve had issues both large and small, and he has always been extremely thorough and professional. We’ve done a major renovation and so have had many people pass through (electricians, plumbers, carpenters, etc), and so we know very well what a rare find Sam is. He saved us during a bedbug scare 5 years ago, and was the only person who didn’t try to make $ off the situation — talked me off the ledge, and took care of it in his wonderful calm, sane way. He is one of the only people who removes his shoes without being asked, cleans the dust off appliances he moves, and is careful not to scratch walls. I think that his # may have changed, so here’s his cell: (347) 489‑2305.

I had a really really bad experience with Gotcha and bedbugs. He promised a 6 month guarantee, but when the bugs persisted after three treatments he reneged on his promise, handed me a can of Bedlam bug spray and left in a hurry. He had NO advice on extra preparation or side work. He offered no refund or follow up. Very unprofessional, very inconsiderate. Avoid at all costs.

This guy is nice but he couldn’t handle our bed bugs. Came in once and then again a couple weeks after and said the problem was fixed. Nope. We had a 6 month warranty so we called him back and he return our call for 3 weeks. He came back and sprayed and said again that the problem was fixed. Nope again. We now have had bed bugs three times (or once and they never left) without the problem ever being fixed. DON’T WASTE YOUR TIME.

For some reason, my glowing review was filtered. But that’s okay, because I have an amendment: The promise that they will return for free is true, but they are in-​and-​out during that followup. Once you lay down the $ 200, you’re no longer top priority. And the first visit by no means guarantees getting rid of the mice. It worked for a few weeks, but they returned.

As far as bedbugs go these people are clueless. Unfortunately they were recommended and I did not read the review until later. I suspect they used the ineffective product Bedlum that a previous reviewer mentioned. The labels were suspiciously missing. The caulking service they offer is useless. He left a thin stream of clear caulk that would not seal anything. I’m sure clear was used because it is very difficult to see if a proper job was done. Still have bedbugs!!!

Me and my roommate were dealing with some aggressive mice taking over our kitchen and after months of looking around for an exterminator we could afford we found Sam.
He came the very next day after we called him and told us he would arrive between 3−4PM. He came around 3:40 and *apologized* for coming later in the hour window he gave us. Seriously! I didn’t know they made people this nice anymore :) He moved my stove, fridge, and a rather large free standing pantry in search of mouse holes. He got into every nook and cranny and was very patient and thorough, he even swept up after he was done.
Its been over two weeks since he was here and we haven’t seen ANY evidence of mice, let alone the mice themselves. We also haven’t seen any bugs (like some of the roaches that liked to waltz around like they owned the place). Sam is freakin awesome and he did an excellent job– I finally have my kitchen back! I gave him some homemade chocolate chip cookies for the ride home ;) I’d recommend him to anyone and everyone. For our two bedroom apartment the bill came to $ 150. I couldn’t be happier, thanks Sam! :D

I just want to add to everyone else to say that Sam is the nicest person ever — and on top of that good at his job! I really recommend that you call him if you have a pest problem!

Sam from Gotcha is great! As the other reviewers said, he is very professional, efficient, honest and reasonably priced. He really cares about his business and his customer satisfaction. It would be easy for him to take advantage and charge more, because when you have an infestation you’ll pay anything, but he doesn’t work that way. He relies on word of mouth and happy customers. I can’t praise him enough.

There is good reason that Sam is getting such positive reviews on this site. I called him in a panic yesterday and even though he had no availability until next week, he made an exception and showed up first thing this morning, exactly on time. He is incredibly professional and very pleasant to deal with. I would highly recommend you give him a call in case you have any sort of pest scare in your home. Thankfully, my own pest problem has been resolved… sounds like I didn’t really have one… :)

Gotcha was wonderful! We’ve had a mouse problem in the apartment for about a year and finally decided to take action — after their visit we wish we would have called them so much sooner! We shopped around, and were tempted to go with one of the more expensive companies to ensure the job was done right, but after reading Unilocal reviews and getting price estimates we decided to go with Gotcha — their estimate was significantly lower and they provided a 6 month guarantee (if we spotted another mouse they would come back for no additional fee). Sam was friendly and professional — he was very responsive to our calls and arrived at the appointment on time. Because he offers a 6 month guarantee, he has incentive to get it right the first time and was extremely thorough — he was able to find the holes in the wall where the mice were entering the apartment and sealed everything up. It’s been 2 weeks and we haven’t had another mouse sighting — it was SO WORTH IT!

This is the first time I’ve had to call an extermination service since moving to NY 7 years ago and I am so glad I went with Sam @ Gotcha! He came right on time and got to work right away baiting my kitchen for these nasty cockroaches I’ve been seeing while reassuring me that the bait he was using would not harm my Chihuahua or my two Persian kitties. I was hesitant to call the exterminator at first because I was afraid that they would be using a lot of toxic chemicals that would harm my pets but Sam explained that he does not spray and that the bait would only be placed in crevices and behind appliances where my pets could not get to them. Sam was very friendly and did a very thorough job. He even caulked all around my baseboards in the kitchen to make sure that the cockroaches would not be coming out of the crevices. I was so excited to get rid of the cockroaches and Sam is about $ 200 cheaper than Orkin who quoted me over $ 300 while Sam charged $ 90 for the same service! I highly recommend him!

We’ve worked with a number of exterminators at our condo building in bushwick. Sam by far exceeds the service of every single one. He’s so thorough, he’s the only exterminator who includes sealing in his fee, and he’s SO reasonably priced. He was so good no one (out of the 8 units in the building) has had to call him all winter! amazing!

These guys are good. Sam was real nice to deal with and overall these guys did a great job at my place of business. Honestly, I would recommend these guys if you’re in need of pest control/​exterminating

I had a mice problem. So I called my landlord who then called Sam the exterminator and he was there the next day! He controlled the situation with poison, because I told him I couldn’t deal with the traps. He came back in 2 days and sealed up all the holes. Haven’t seen one of those fury creatures since thanks to Sam! I highly recommend him for all your exterminating needs!

I know a GREAT guy that is pretty well priced, and does awesome work. He spoke to me as I continued to scream my ass off by the few cockroaches. He doesn’t even advertise. I’m going to plug him here! His name is Sam at Gotcha — 718−456−5601 –http://​www​.gotchanewyork​.com/ I love the lord for Sam. tell him kristina on 40^th sent you :)

A month ago I found Gotcha on a local parents message board and am very happy. They arrived the next day and worked fast and clean. For more than a month I didn’t see a single live water bug but when one survivor scurried across the floor I took advantage of Gotcha’s 60 day guarentee. It is hard to imagine my 100+ year old house ever being bug free, but Gotcha is coming out without complaint or hesitation. I was impressed before but really impressed now. Gotcha is great!