Glendale Fidelity Medical Group

This office is HORRIBLE!!! Dr. Ha’eri is by far the worst provider I’ve ever met!!! He doesnt give a crap about patient care & only wants the insurance money! He only asks questions & doesn’t assess you at all & bases his answers on what you tell him. His front office staff are so rude and have a miserable face all the time but I don’t blame them. I had given the front office medical records from an office & he has yet to see them even though hes had em for almost 1 month!!! HORRIBLE!!! NEVER COME TO THIS PATHETIC REALLY BAD SO CALLED MEDICAL OFFICE!!!

WARNING INCOMPETENT I had the unfortunate opportunity’s to be a patient of Dr. Pablo Pazmino. Although Dr. Pazmino appears to be a nice person. His office staff is RUDE, disrespectful, incompetent and Il prepared to do the job necessary and correctly. My first visit was August 8 2015. Seeing that it is my first visit I provided the doctors offers with my QME and MRI that I receive from my other Dr. Who was no longer a provider for my employer. They did not at any time examining but instead copy my diagnoses from a QME that was incomplete therefore they gave me a doctor’s notes that were incomplete and not filled out correctly. The doctors note that they had provided with were rejected by my employer. Doctors Pazmino office then took three weeks to call in my medication. When I contacted his office to ask why my medications had not been called in his office staff became rude and combative. And then told me well that’s the past we will call it in today like I should have been thankful to have been pain an extra three weeks. On my next visit which was the 3^rd of September doctors Pazmino staff still refuse to write a decent doctors note their second doctors was also declined by my employer. As well as yesterday I found out from my claims adjuster that Dr. Pazmino had not written one doctor’s report causing my benefits to be suspended it because of their lack of attention to detail. I finally got both doctors reports says summit yesterday. But that was after ending rude and impertinent staff members that including Dr. Pazmino assistant who basically said to me that since i don’t seem happy with the work they were doing that I should probably get another Dr. I responded not only am I not happy I’ve been coming here now for two month and not one thing has been done correctly including the fact the I have not had a examination. Which most doctors offices give you on the first visit for the purpose of diagnosing patients. Dr. Pazmino staff re fused to fill out my two previous doctor’s notes that were rejected and I believe that they did this to be vindictive thinking that it will cost me to lose my job. Not thinking that they have already given me 2 documents that they filled out incorrectly and because of the fact that I’m the patient I’m not responsible for doctors incompetent it’s there company that accountable. I have already replaced him with new doctors. WARNING DO NOT GO TO THIS DR OFFICE IF YOU WANT TO RETURN TO WORK ARE HAVE ANYTHING DONE. IT JUST WONT HAPPEN INCOMPETENT STAFF AND THE DOCTORS DONT CARE ABOUT THEIR PATIENTS

Dr Pazmino is a great doctor. He explains everything to you and never rushes. But, his staff is horrible. In the beginning they were good but after awhile they became horrible, For 3 to 4 months I waited for them to send in a request for an mri, physical therapy and also my surgery
request. The staff would not follow thru. My attorney called several times for an update and never received it. The staff would tell you they would call you back and never would. My attorney finally had to subpoena my records because they would never fax them as promised. They would even hang up on you on the phone. Horrible office. I finally changed doctors.

Was referred to this office by my neck specialist. He didn’t even touch me. He called the referring doctor because he didn’t have my x rays and images, and asked what the diagnosis was. He then proceeded to refer me to another specialist for a nerve block. The other doctor isn’t available until Sept. This office keeps giving me the run around and doesn’t return phone calls. They said I have to go back to my first doctor and ask him if any one else is available. I can’t believe they don’t have a network of other doctors who would be available sooner.
Totally unprofessional. Will never return.

I called to inquire about the name of the business, because my insurance only provided me with a doctor’s name which did not show up on Unilocal.I asked the rude receptionist what the office’s name was and she had a attitude and hung up on me. Thank God I founds the name. I would never go here!

I got a referral for an MRI from one of the doctors here. Was told that the office would obtain authorization from my insurance and then be in touch. Well, two months passed throughout which I called the office repeatedly, only to be told that «they were working on it» or «it will be done by Friday» but with no follow-​through. I finally realized that I was never going to get that authorization from them and decided to go elsewhere.

Very nice and clean office. Doctors and staff are on point. Dr. Haeri, one of the orthopedic specialist at this location was very attentive to my needs and answered every question I had. Very patient and extremely kind also may I add great personality in which makes you feel very comfortable. I was also seen by Dr. Pablo Pazmino for my spine injuries in which he was very helpful and was very thorough in regards to my treatment plan. Absolutely give this office a plus for great work and great patient services. Including my chiropractic therapy I received here was amazing. Thank you GFMG Inc.

If you want anything done, don’t come here. They waste your time, never follow through with referrals, and they dont fill out any paperwork, even from an attorney. Lazy people.

The office looks like its a fake office; looks like they can just take down a few things and zip out. Dr. Elie only speaks with you (the patient), & never actually does anything chiropractic. It’s like the blood pressure machine at the Rite Aid Pharmacy.