My old pool pump was on the way out so I went to and got a list of installers for the $ 100 rebate. I emailed about 10 different companies and I chose Desert Diamond Pool Service because they were the only ones that also quoted me on just replacing the motor which would save about $ 300-$ 400 and quoted on an install for the full pump. I ended up going with the full pool pump because it had a better warranty and the control panel is easier to use but I appreciated the suggestion of just replacing the motor, that was an indication that he was honest and it wasn’t just about an up sell. Cody did a good job of installing and calibrated the pump so I’d get a full cycle of water per day and that it would run at off peak hours. He also is taking care of the srp rebate so that amount was taken off the invoice so I don’t even have to deal with that. I appreciate Cody being honest because it shows you how dishonest others are. I was talking to him about changing the sand on my filter and I mentioned that another guy said replacement bolts for the filter were $ 400 and he laughed and said you could get those at the hardware store for $ 20. All in all I appreciate Cody and would recommend Desert Diamond Pool Service to those looking for honest work and someone that will look to give you the most cost effective solution and not BS you all day long. thanks
Sandi T.
Tu valoración: 5 Peoria, AZ
We were using Pool Guy when NPS referred us to Cody specifically. He came out on a holiday to talk openly about our pool, not generic it was all our pool. I can’t imagine using anyone else. lance is our tech and I love him, I woukd leave Cody or Lance alone in my home anyway. They know chemicals and we randomly take our water samples in to be tested and since using Desert Diamond we no longer have to add additional chemicals. He is worth every penny!
Jenni R.
Tu valoración: 5 Goodyear, AZ
Desert Diamond Pool Service could not have come at a better time in our pool life! After being ripped off by another company that I won’t name, Cody came in and gave us an honest quote to fix our constant green issues and monthly pool services. Happy to report that since switching over to Desert Diamond Pool Service, our pool hasn’t turned green once. Whenever anything goes wrong(mostly it is just user error), I just need to send an email and I not only get an immediate response on what the problem might be, but how they can fix it and when they can come out(if it needs to be looked at before my scheduled time). There is always follow through on their part and never once have I felt like I was being cheated or ripped off. Thanks Cody for running your company the way you do and taking care of our pool!
Isabel A.
Tu valoración: 5 Phoenix, AZ
Best experience with a pool company ever… And due to repeated green pool issues, several different pool guys have been out to our house. This was the most up front, honest business transaction I think I have ever had in az. Cody went out of his way to provide us with different pricing options/equipment to suit our budget for replacing our pool equipment. I had received an estimate previous from sp&s for 3500 bucks and Cody got the job done for about half because he did not insist we replace things that didn’t need replacement. Highly recommended! Even switching my chem service to desert diamond!
Kris E.
Tu valoración: 5 Phoenix, AZ
Wow! It’s refreshing to do business with someone who wants to do honest work for a fair rate. Cody worked with us to identify the best equipment that fit our budget, completed the work on time, and he even hauled away the old sand filter for free. The bid was competitive and reasonable, and this company followed through on everything they promised. I would absolutely recommend them to anyone needing pool work or service. Thanks cody!