CVS/pharmacy

The pharmacists are unprofessional. I was next in line, the pharmacist calls me to go to her for help, then a man comes up to her and starts helping him without even apologizing for making me wait. I am standing there looking like an idiot between their conversation about cough medicine, I was so upset about their lack of professionalism.
However, a young man at the register made everything better. He was the total opposite of the female (white) pharmacist. Overall, I won’t use the pharmacy anymore but will go back for other items.

Worst pharmacy ever. I understand being a pharmacist in a difficult job, however the cashier was blaming a mistake on me when in fact they hadn’t processed my medication in over 24 hours. Instead apologizing I just think she was having a terrible day I will never come here in my life even if I’m dying.

I use this location out of convenience but I will be switching soon. This is the second time in a row that they claim to not have received my prescription from my doctor. After angrily calling my doctor’s office they informed me that they did in fact send it, that they could prove that they sent it, and that the always run into issues with CVS pharmacies. After about 6 phone calls and long wait times on the phone my prescription will finally be available 3 days after it was originally sent. Though I have to admire the cleanliness of the store.

This has to be the worst pharmacy. They have to sense of customer service. There is always a very long wait on the phone or in the store. After that wait, they can care less to solve your problem or do anything beyond a very straight forward process. I will never use them again. A

Yesterday evening I waited in a car-​line for 45 minutes just to pull up to the window and be told by a pharmacist (who looked close to a panic attack) that they couldn’t fill my prescription because they were understaffed and swamped. I begged them to give me an advance — just one or two pills so I could, ya know, not derail my life and go to work the next day. I was told «No it’s a controlled substance… Can’t do it until tomorrow» Keep in mind, when I drove up to the line, it was 4 hours until closing. By the time I got there it was 3 hours until closing. Didn’t matter. «Too bad! Fuck you! Bye!»
I have severe pain and require a lot of medication — many of which have HELLISH withdrawal symptoms. I always try to keep a couple extra on hand because of this, but because life is the way it is, sometimes it just doesn’t line up. I can’t count the amount of times I’ve had to put my life on hold because CVS can’t (or won’t) competently place an order or refill my prescriptions on time. This isn’t fast food you guys! It’s Medicine! For many of us, it’s not like we can just «deal» without it. For these things to be in the hands of severely incompetent and understaffed pharmacists is unacceptable.
Unfortunately I live super close to this location, so I’ll probably remain masochistic and play this stupid pharmacy-​roulette game this branch has going on. Though at this point I’d probably have better service going to the projects and asking random people on the street for my medicine vs going to this CVS on any day of the week.

This place is friendly and no fuss. They’re often out of what I want, but the prices are right, there’s plenty of parking, it’s well-​located for my needs, and open most of the time.

The pharmacy sucks and people are rude and condescending regarding your Medication. The pregnant lady is a bitch and the girl handling drop offs has zero personality.

You would think getting a bottle of acetaminophen at the local CVS would be straightforward.
Went to the back of the store and selected CVS brand gelcaps. Did self-​checkout and drove down the street to have breakfast at Village Bakery, putting $ 1 in the meter. I opened the sealed box, extracted the bottle, and opened it only to find the internal seal already broken.
I woefully abandoned my flush meter and returned to CVS, where they were happy to replace the bottle, saying: «They do that all the time.» The only thing they seemed surprised by was that the box was nicely sealed rather than re-​taped.
If you are going to buy OTC meds here, CHECK THEM before you drive away. Or, better, get them elsewhere.

If i could give this place a 0 star i would worst place ever been standing in line for 35 minutes to pick up my meds when they text me 1 hour before n said its ready they have 4 cash register but only one old person is behind one who can barley see anything or do anything never ever ever will use this place again

This CVS location will need to train their employees about service dogs. I walked in the store to pick up a few quick things with my two service dogs. When I was checking out, an employee who is a middle aged Armenian woman with a heavy accent and with very short hair (man cut) asked me why do need two service dogs and are they REAL service dogs??? She followed by giving me a smirk like «Yeah right, they are service dogs while nodding her head!» Very rude! How dare she! I suffer from PSTD and depression. I should have reported her to the manager but I was so in shock and so shaken up by this behavior which affected me emotionally.
I didn’t do anything about it this time but the next time this happens again, I will report this and it will be a serious fine!!!
Pls educate your employees!!!

The pharmacy techs are unbelievably rude! They don’t say hi, no smile, they don’t look at you when they talk to you, and they don’t even want to help! The worst customer service I have ever experienced with a pharmacy!

Been going to this CVS for a few years as it used to be close to my house and the only one with drive thru which helps if you have a baby. The services was always pretty slow but i could always get my prescription that day nowadays not so much.
This past year it’s been getting worse. We drop off prescriptions and are told a couple hours and then go to pick it up a couple days later to find out they’re out of stock. They’ve had us waiting 2 weeks a couple times and caused us to be without prescriptions during that time.
Today was my breaking point though. Went to pick up my mom’s prescription that she was told would be ready Thursday by 6pm. We get there and are told they’re out of the medication and won’t have any until Thursday. The guy continues to argue with me as my mom is completely out of her medication and i finally speak with the pharmacist who gives a speech that someone called to tell us there would be nothing until Tuesday. Nope bald face lie as no missed calls showed nor any voicemails. She finally has me come inside to wait for her to call stores to see if they had this prescription and she only calls 3 stores. Finally we just decide to take whatever they have because my mom needed her medication to function.
I don’t know why they can’t seem to order medications properly but this isn’t the 1^st time and it’s getting to the point where you don’t want to take prescriptions here because they can’t seem to order the quantities necessary for all their customers.
Can you guys get it together because you’re messing with important medications.

PHARMACY PORTION IS NOT OPEN 24 HOURS. Really annoying when the internet says otherwise.
First time I tried to get over-​the-​counter medicine (actually over the counter, not in the aisle), I waited 20 minutes in a line to be told I had to ask up front. Waited 20 minutes up front. «They have it in the back.» «But they told me to come up here.» «Then I guess it’s out of stock.» Idiotic. And it made me late to work.
This time around, put in a prescription I needed ASAP. They said it would take an hour and a half. Went to dinner, came back and they were closed. Like, store open, but metal curtain down around the pharmacy. I guess I don’t understand their unique definition of «open 24 hours.»
This location is convenient to my work, but not convenient if I’m driving back twice on a weekend to try to get medicine I needed on Friday. So done with this place.

Mediocre Service!
Never going back there again.

*** Pit stop review (Glendale)***
I was working in the area and needed to pick up some general merchandise here. The store looks brand new. Everything is very clean and organized. The parking lot is large with plenty of parking space.
There’s a large self-​serve check-​out area at the front of the store too. I’m not too fond of the self-​serve kiosks. It only works well when everyone is on the same page and knows how to use it. Often times I’m stuck behind a person that’s hunting for keys or searching for the UPC. Anyway, what works the best for me is going the cashier :-)
Shopping area = Very clean
Service = friendly
Restroom = clean
Parking = big with easy access in & out.

My fav CVS…
–Excellent customer service
–Great pharmacist
–Drive thru pharmacy
–Great photo center
–open 24 hours
–open holidays
Holiday clearance it’s the best!!!
–Take your own bag
–lots of parking
–self checkout machines
–CVS card sign up/​cvs rewards and coupons
*Nyx makeup found here.
*Salon quality hair products
*Better makeup selection than Target/​Rite Aid
*Organic/​Homeopathic products avaliable
I’m guilty of spending too much time here!!!

I can’t speak to the rest of these reviews, but I just stopped by this location just to pick up a book of stamps. Admittedly, I only needed one stamp, but why not get a whole book? I’d hit about 3 different locations before this one looking for stamps, and none of them had any. I was helped by Scarlet, (very polite and professional), who told me that they didn’t have any more stamps at the moment either. At this point, I’m frustrated. There’s a stamp shortage in California, evidently. She then graciously offered me a stamp out of her personal «stash», I assume. It’s a small gesture, and probably seemingly inconsequential to most of you, but to me it’s an act that goes above and beyond the requirements of the job. If there were more Scarlets and less Angelos, this world would be a much better place.
Thank you Scarlet!

I just got my refill from here, ‘Angelo’ who gave it to me had an attitude, I dunno what is wrong with him, I came here because I’m sick!!!
I’ve given this place 2 stars because the other guys were helpful and nice b4.
Please Angelo don’t come to work if you have a bad day, we need ppl who take care of us as patients not given us an attitude!

This CVS is a pretty standard store. All of the aisles are fairly organized and clearly marked. It is a fairly large space and easy to maneuver. It also has a drive-​thru pharmacy.
The parking lot is of decent size with ample availability. It is conveniently located close to the Costco on Los Feliz Blvd.

Been to this cvs a few times and they should actually have two lanes to send you to a physical cashier or self checkout. But no, one whole line for both and if you get a genius in front of you well then you will be stuck.
Not every one of us humans are capable of understanding procedures or directiins…
So I would love for CVS to have a larger section where your items will sit once you scan them.
Anyhow, they had milk and that is what I walked in to get. $ 3.29 a gallon isn’t bad.
10 cents for a large paper bag. Plenty of parking.