Calvin Klein

Awesome awesome customer service I bought a pair of pants and they started to rip after a few wears and I was in there 30 day warranty and they let me pick any thing in the store for free great customer service! And policy

OK so let’s just go straight to real talk. I don’t come to shop here if I’m looking for something super nice. I don’t really create my wedding outfits here. And I don’t really take their inventory very seriously. As far as fashion forward standards go. But if you need some clothes and you don’t care if a few washes makes them disappear and crumble, then you are good. I’m here when — I just got to get through the night and a quick outfit is all I need or an accessory. This location has to be my favorite. I’m in out in five minutes and if you ask them for what available promotions they have going on they’ll always find a way of giving you a discount above their already saled prices.
Overall a basic brand that doesn’t really have to do much except for putting their logo on some standard cuts. What can I say apparently there’s a place for that for us all.

Hi this is Mimi, I would like to thank the sales person in this location, and many thanks to Edress and Harouth that gave me the best customer service
God bless you!

Great customer service! Not too pushy and they always seem to be having sales. Always my go to spot whenever I want Calvin Klein shirts! I stopped going to Macy’s when I found this location! The layout is nice as well!

Thank you so much team CK Glendale. I’d been having a nightmare finding an outfit for my brothers wedding. Hate shopping and they made it so easy. Great store support bringing alternative sizing and style suggestions. I’ve come away with two great outfit options for the day! Phew! I would recommend popping in next time you’re in need!

horrible customer service. was not greeted by anyone in the store. nobody asked if we needed help or if we’re finding everything ok.

I love this store. The service is outstanding and they always have great sales. 60% off shirts? Total steal! Hidden gem in Glendale.

Friendly staff. Clean venue. Nice, spacious, and well lit – God I hate those stores where everything is dark and you have the risk of tripping over a mannequin and falling on your face. Wait, what?
I bought this cute little long sleeve tee from them for less than $ 20, since their 60% off sale was going on. Had to resist scouring the rest of the store for sale stuff. Argh it’s hard using will power…
Check out counter was conveniently open upstairs on the second floor where the women’s clothing section was. There was basically no line, except for the annoying woman next to me who was complaining about something or another – staff managed her pretty well and quickly and was able to get to me soon enough. I was impressed with how they managed it.
Overall, a good experience here. :)

Love this store! Calvin Klein Clothes + Superb customer service!
The only thing is they need to stack up on the larger sizes. Their clothes already run a little small so it makes it extra hard. Spent a long time today looking for a size 36 pants for Bear today and we found nothing. We kept looking at different styles or colors which weren’t our favorites but no sizes =(on the other hand they had at least 10 size 29s in everything… time to make better inventory orders ;)
But still, this store is a favorite of mine!

Great clothing. I love the organized and big store. Great customer service everyone is so nice and get everything done instantly. Great quality store and I shop here often.

I have good and bad experiences at this store. It is nice to be outside in the Americana and the staff is pretty friendly. However, they lack larger sizes and a lot of stuff seems to be sold out fast.
Also, I can sometimes find similar items also by Calvin Klein on sale once in a while at the Macys
For now, however, I will say that they are A ok!

I have absolutely no idea how this place is still in business — it never has any customers! Then again with me around they probably don’t need any other customers. I love this store: it is light, spacious and well organized. One thing that still puzzles me is that women’s wear, usually the main revenue driver in retail, is actually upstairs– contrary to conventional wisdom. I can’t help but feel if it was downstairs and so more visible, they would attract more traffic. Anyway– moving on from marketing 101…
Customer service is wildly inconsistent, ranging from hopeless to exceptionally good. Most of the young and brainless girls at check out mean well but are ultimately clueless and can’t assist with anything remotely complicated. The slightly more experienced ones are usually more on top of their game but not as pleasant. I’ve found the male staff more helpful in general.
The range of clothing and accessories available is okay; they do tend to carry a lot of very similar styles so if you are looking for a huge variety you might need to supplement your search with a trip to the department stores. Personally I’d like to see a wider selection of footwear.
The dressing rooms can get a little cold with the AC vent right above your head, so if, like me, you need to spend hours in there trying on ten million items, beware of the wind chill factor!
I love the fact that there is always something on sale — sometimes up to 80% off; I don’t think I have ever bought anything full-​priced here. I also love how they take care to fold your shopping and place tissue paper in between everything to make sure it doesn’t all collapse into an unrecognizable heap by the time you get home. It’s nice to see a store that actually cares about its merchandise.
Their return/​exchange policy could be more flexible but they are open late, the location is great and there’s plenty of parking available at the Americana. They also have a rewards card that allows you to accumulate points as you spend, which convert to a nice sum at the end of the year in the form of a gift certificate to use for even more shopping!
If you’re a fan of the brand, this store is definitely worth a visit.

Got a pair of nice 60 dollar jeans for 35.
That even included tax! Wow so awesome.
Thank you based black Friday sales!
Friend’s boyfriend also got a nice jacket that went from 90 dollars to like 40. Wow

Went in to return a birthday gift. Ended up ordering a beautiful dress shirt and tie. The supremely helpful gentleman who assisted me was attentive, friendly and competent in helping choose a sleek matching tie (& ordered the shirt as they didn’t have my size). Fantastic customer service, which seems so difficult to get these days. Thank you!

Outstanding. I ran into the store, in a rush, needing something specific. The manager, Edras, immediately came over, found out what I needed and presto! he had a few great choices for me fast. He didn’t try to up sell, in fact he found one terrific jacket that was marked way down. I ended up leaving with 2 shirts and a jacket, exactly what I needed, and fast. Beautiful store and amazing service. Edras is awesome. It’s all you can ask for.

I have a wonderful experience when I went into the Calvin Klein store at the Americana in Glendale. One day before I had gone to the Calvin Klein outlet store in Woodland hills and the suit pants I wanted were sold out so I had the store call and put one on hold for me at the Glendale location. When I got to the Glendale location a gentlemen named Hugo was there to help me. He not only called multiple stores to find other pieces of clothing that I wanted but, he also went out of his way to be friendly and provide excellent customer service. At the end of the whole thing which took about 30 min he gave me an additional 20% off on all my items just for the wait. I was very happy and glad to see that people like Hugo still take lots of pride in their jobs. I would recommend this store location for the fast and friendly customer service. Thank you Hugo :)

Not sure what’s happenin’ with this CK. They used to have a lot of cool women’s tops (super-​flattering w/​great cuts and colors) and great pants… but lately I see the same olé boring clothes. What’s up, Calvin Klein!!!

I come here as much as I can. The clothes are very nice but can be somewhat pricey to some people.
The store itself is very clean, spacious, modern, and inside of the Americana.
The clothes they have are hard to find at department stores.
Awesome staff too, they help you out A LOT!

I’ve been a regular at this Calvin Klein for over a year now and have to say that I’ve had a great experience. The store is well organized, clean and the staff is very attentive. Every time I pass someone, they always ask If I need any help or inform me of any specials or deals that are going on.
The specials and deals are really what set this particular Calvin Klein apart. I’m not gonna try and sell you on the Calvin Klein brand… you either like the clothes or you dont. I personally like the brand and this store always seems to have different sales and coupons going on. What I like about this location is that if there is an active coupon or discount going on, the staff will give it to you even if you didn’t bring the coupon or printout with you. On top of that, when they are closing out a season they have great sales to clear out stock. One of the retailers confided in me that their prices and selection even beat their outlet stores.
If you like the brand and are in the area, this place is hard to beat.

As much as I understand how most customer would like to be greeted and paid attention to, I personally actually like it better when they leave me alone. On top of that I’ve never been treated rudely by anybody working here. So maybe those ones that were rude got fired.
The store is organized and clean. It’d kinda weird the girls stuff are on the 2^nd floor. are they trying to play with the idea of «girl on top’? I actually like it better because you don’t want to walk in to a store and see bras hanging out all the way in the back right away. The upstairs makes more sense.
Moving on to the products. I love their bras wayyy better than Victoria’s Secret’s. Their bras are more comfortable and they look classier. Also they last longer in the wash comparing with VS.
Their sale section is great. I was there this weekend and I found 2 really cute tops. One for 12 dollars the other for 17. They had couple cute purses on sale too.
Quoting my boyfriend: «Their stuff is reasonably priced and well designed and made. I wouldn’t shop anywhere else besides Calvin Klein.»
They also had a real sale for thanksgiving last year when nobody else did. So be sure to make it there next black friday.