Bare Escentuals

Clem store, great service. The associate informed me the store was closing. Not happy about that. I am not an on line shopper. I don’t like to wait.

***NOTE: On Unilocal it’s Bare Escentuals, but the store says BARE MINERALS.
I cannot believe how rude and mean this woman was to me. I was trying to buy some powder and asked a question. You will not believe how she spoke to me.
It was around 830 PM on July 3^rd. I was getting ready to leave for my trip and wanted to stop by and get the Matte powder. I had just bought the Original a couple of weeks ago and had not opened it yet. I have been feeling like I’m really shiny even though I use the mineral veil finishing power. I thought I’d just ask and see if I can exchange it. When I bought this Original power a few weeks ago there was no Matte available, they were sold out. Tonight, there were stocked up.
I walked in and straight ahead was the sales clerk. She was the only person in the store. Very short hair like a man, salt and peppery in color and a little on the heavier side. She has a ton of tattoos and wears black rimmed glasses. She didn’t even acknowledge my presence. She was the only one working in the store.
Me: «Excuse me, I have a question about the Matte powder. I just bought the Original a couple of weeks ago and I think I’d like to try the Matte instead. Can I exchange it?
(Now, just a note, I’ve been using this for the last 10 years)
Clerk: «(in a sarcastic way) The only difference (holds out left hand) Original… luminance (holds out right hand) Matte… none. Again, (holding out left hand) LUMINANCE!!! (holding out right hand) NONE!!! You want to not be shiny? Use the mineral veil, that’s what it’s for!
Me: «Wow, really. Your going to speak to me like that. I want to buy something from you and you obviously don’t want my business. Okay, going next door!
So I walked to Sephora and purchased it for the same price, was treated so much better and got points! I am now stuck with the powder that I never opened from Bare Escentuals. I’m afraid to go back only to be treated poorly again.
I guess the Bare Escentuals clerk was really anxious to get out for the holiday or something. Why she chose to be mean like that and lose a sale is beyond me. Maybe that’s how she is. Never going there again and I don’t recommend it when you can go to Sephora.

Was here for a quick make up demo and purchased some new products.
I’m a fan of BE. As expected, ladies were nice, was introduced to some new products and I was attended like a queen.
I would go back.

Worst service ever.
I came here on three separate occasions, and all experiences were horrendous. The first two times, they were curt and basically the opposite of friendly.
Now, for the third (and last ever) I’ve stepped into this shit shop…
My sister (who’s a beginner at makeup) visited this place without me and she felt rushed and talked down upon. I looked at her purchases, and she could’ve purchased them at a better price at Sephora so we decided to return them the next day. While I was making the return, the blonde and dark haired Caucasian workers in their 20’s that were standing around on the side were snickering and had the nerve to make taunting faces behind my back. The hell? 1) Don’t know you and 2) never even talked to you. I’m sorry, but are you girls still in high school? Cause for grown ass women like you, that’s just embarrassing.
I don’t even know why I came here when Sephora and Nordstrom are right next door, where the sales associates’ maturity level aren’t that of a child.
Never having my business again.

Not the friendliest service compare to the other BE boutiques I have been to. The boutique itself was gorgeous and holds up to standard. I was the only customer inside the location, yet I felt an annoyed vibe from the staff when I asked to be color matched.
The consultation was rushed and I felt like I was pulling teeth when I asked for recommendation. Shouldn’t they be automatically giving out tips and information about their product when a consultation is in session?
In the end, I was matched with ‘Ready’ Foundation: Medium Beige (Fairly Medium/​Medium had pink tones that did not match my skin)
Overall, I would rather go to another BE boutique if I was given the choice. This BE boutique is located in Americano (outdoor mall), next to Barnes and Nobles.

I have been using Bare Escentuals for a while now. I love the product and the kits and all of it. But I had never gone and had make up done by one of the make artist there. I came into this store and entered a «girl friend party» raffle, to have up to 4 guests come in and have a tutorial on the make up and products. I won! So now I set up my party with Ava and brought my sister and niece. WE HAD A BLAST! Not only did I get to learn all of the «right «ways to apply this wonderful mineral product, we laughed a whole lot. Ava was fantastic, she answered eveything with out making us feel like we were stupid for asking. My niece and sister who had no previous exposure to Bare Escentuals, were completly satisfied and happy with everything. I love that they not just did your makeup but made sure you can do it yourself at home by having individual makeup stations set up for us. Oh it was great, not to mention the great goodie bag we got as well. My niece and sister are now fans of Bare Escentuals and will be happily coming into this store for more. I just wanted to write that I have been at many locations through out California and although the quality and friendliness have always been there I had never had this opportunity before. I am a bit nervous about having someone else do make up on me because I have only seen the make up sessions at places like MACYS or MAC. I feel so sorry for the people in those chairs cause they have this person putting tons of make up on and they look terrible, always wrong colours or too much. Its as if the make up artist is just practicing with out a care for the individual and what they are actually looking for. Ava not only showed us how to apply our make up but asked questions about how we feel about our make up and what our skin is like. She listened and was happy to «do over» something or let us say we like something or not with out us feeling like we were gonna say something wrong. Over all this was a great time and I do love this location. I am so happy I dont have to drive all they way over to the westside of town to get this expirence. Thanks Bare Escentuals and Ava!

The most amazing place to go to for make up and/​or skin care! Everyone here is so friendly and helpful! I’ve came here so many times to get tips and new ideas on my make up and Ava and Laura are both amazing! Ava gave me a variety of ideas an tips and today Laura just gave me a mini make over :) awesome place… gotta love it!

Okay, so I might be a bit biased because I LOVE Bare Escentuals, but this boutique is great!
I’ve been in here at least 15 times and have had a positive experience each time. I was there two days ago and I even went back today! Now to tell you all one thing, Bare Escentuals is not cheap. Kind of in between drug shore brands and more expensive fancy brand make up. I always try to buy the products on ebay prior to the store because its almost always cheaper (except for kits) but the store has its perks:
1. Frequent shopper card — woohoo! so for every $ 10 you spend, you get a little stamp and when you have 12 stamps you get $ 10 off, which can make all the difference (sometimes making it cheaper than online thus bringing me to the store).
2. Customer Service — GO IN THE MORNING, you won’t regret it. I’ve been in here enough times to tell you that i’ve gotten awesome service 9 out of 10 times. Sometimes they are so busy that they don’t even realize when new customers walk on, but honestly, I don’t mind as long as they treat me well when I need help, I don’t need them waiting on me hand and foot. Some employees help WAY too much and others too little but they are just doing their job. If it bothers you that much, speak up and let them know! Regardless of how much or how little they may be able to help, I’ve still always felt that my questions were answered and that I got what I came for. If you are someone who happens to be there on a bad day when you seem to get no help, just speak up! They will seriously help you as soon as they possibly can (of course I can’t guarantee this but they always have when i’ve been there :)). I’ve never felt negativity from anyone which makes ALL the difference.
3. Wonderful products!!! — If I couldn’t buy anything else ever again except Bare Escentuals makeup., I would be happy. Its amazing to find makeup thats good for your skin, works magnificently, and isn’t putting holes in your pockets (which it sometimes still does for the worst of us haha ;))
4. FREE MAKEOVERS (or makeunders do they call it?)
ANYWAY, I definitely recommend this Bare Escentuals. I’ve only been to one other before and am much happier with this one at the Americana. Note that parking is free for 1 hour and I believe Bare Escentuals DOESN’T validate. If you want to skip out on paying parking and plan to stay longer than an hour, park across the street in the Target parking lot (mall parking lot) which is just a few minutes walk. Saves money and gives you a reason to walk ;)
Happy shopping :)

I’ve been using BE for a long time because they are great for my sensitive skin. I like the Bare Escentuals store at Americana. They are so friendly and helpful especially Chelsea. She is amazing. She’s very knowledgeable about BE products and she’s not pushy. She helped me find the perfect shade of foundation and explains everything on the get started kit. I hope she stays on this branch for a long time. She is a real asset to this company. I recommends this branch to all my friends because of her.

Although a bit expensive, when a woman finds the perfect makeup, there is no turning back.
Having the «Asian-​no double lid» eyes, I have problems with my eyeliner smearing.
Along came Bare Minerals with their I.D. weather wear makeup and «viola»…no more racoon eyes!
I also use their eyebrow brush and powder. It looks natural and there are so many colors to choose from… like I was seriously thinking about blue eyebrows. haha
The staff is helpful and they’ll do make-​overs too.

They carry the same stuff as Sephora, but they don’t validate. If you walk around the Americana for more than a hour, you’ll have to pay for parking no matter how much you spend at their store.
The staff is very pushy and really not helpful at all.

I love this store!!! I love this makeup!!!
After Prescriptives went out of business I was on the hunt for makeup that would not only be good to my skin, but also hide my flaws while not looking cakey/​fake. I first tried Bobbi Brown & wound up taking $ 100 worth of makeup back to the counter 2 days later. Walking through the Americana one day alone, I saw the Bare Escentuals store & decided to walk in to see what they had. The girl working the counter greeted me with a very genuine hello and introduced herself as Cyndi. I instantly felt comfortable & proceeded to tell her all my skin concerns, what trouble I’d been having & basically just asked for help. And help she did! She sat me down & proceeded to do my makeup for me, taking me outside into the light not just once but TWICE to make sure it was the right shade for my skin & also to make sure I liked it. She did such an amazing job I felt instantly renewed! She was also very down to earth & easy to talk to. It was honestly like going to a friends house, who happens to be a makeup artist, and having her make you look beautiful! I bought almost everything she used on me right then & there, because I knew I liked it but also because of their AWESOME return policy. She assured me if I didn’t like it I could bring it back– no hassles! How can you go wrong? Well not only did I not have to take stuff back, but I found myself going back the following week for MORE! On this second visit, just a week later, I had another easy, pleasant experience. I am so grateful to them & their skincare/​makeup line… in just over 2 weeks my skin has transformed!

Don’t come here when it’s empty because the saleswomen will bug you to death with their over-​helpfulness (can I please just browse on my own in peace? I will be sure to ask you if I have a question) — that’s why I’ve had to knock it down a point.
But I was happy about how well-​stocked they were (unlike at Sephora where they don’t carry the whole inventory of BE — unless you shop online). They gave me two free samples of a RareMinerals lotion and an about-​to-​be-​launched foundation. Don’t forget to get a «frequent buyer» card that you get stamped for every $ 10 you spend and once you fill up the card, you get $ 10 off your next purchase.
I want to come back for a free make-​over someday. I just didn’t have the energy today.

Came in to buy a gift card for a birthday. We were greeted by Pete Sampra’s wife (you know the blond actress who always plays supporting roles in movies… Billy Madison, the Wedding Planner…), well at least she looked like her.
She was welcoming, very nice, and all SMILES. She asked how she could help me, so I told her that I needed to purchase a gift card. As soon as the words… G…I…F…T…C…A…R.D… came out of my mouth her smile turned into a frown. YOU WANT A WHAT… she uttered… I WOULD LIKE TO PURCHASE A GIFT CARD… I repeated! WAIT… did she just roll her eyes!!! SHE DID!!! She hurriedly completed my transaction and before she handed me the gift card she said… SORRY WE RAN OUT OF BAGS… how does a store run out of bags??? Then she paused… looked on the counter and said, OH HOLD ON… A CUSTOMER LEFT THIS BAG, WE CAN PUT YOUR GIFT CARD IN HERE. Mrs. Sampras gave me a used bag… WTF!!! I’m all for reusing and recycle bags, but in this situation… it was INEXCUSABLE!
Was I just GIFT CARD SHAMED? Do retailers secretly disapprove of gift card purchases… I mean she was nice until I told her what I needed… maybe they don’t commission off those types of sales, maybe she was disappointed that I didn’t want to take advantage of the free «make-​unders» they offer at hopes to sell me MORE… who knows!!!
My experience with the MAC store at the Paseo Colorado the last time I was there was 50x better than this one… and get this, I was there to pick-​up my FREE PROMOTIONAL LIPSTICK… FREE and I didn’t purchase anything else. In any case, it was a GUARANTEED SALE for Bare Esscentuals and it didn’t warrant the ATTITUDE!!! TAKE A LESSON Mrs. Sampras!!!

Hmm, I think Christine B. just had some bad luck.
I’ve been to this store a few times already. I love their products to begin with! At this store, it was great, because they basically give you a free makeover! And, these products will last you for a really long time because you use the mineral powders in moderation.
I had to wait about 30 minutes once, but it was worth it, and they were continuously apologetic for the wait. Plus I knew that they would spend as much time with me as I needed. The first time I went and the most recent time I went, I didn’t have to wait. The first time was by myself, and they took the time to teach me how to put the product on. The last time I went was with my 16-​year old cousin and they actually would put on half the makeup, and let her put on the other half on her own to learn how to do it.
If you are into natural products and want a free makeover, definitely check it out! If you’re going to go on a weekend, I would suggest going when the store opens first thing in the morning. I always get the best luck and the best service whenever I shop in the morning.