Gold’s Gym

Worst Gold’s Gym ever! I’ve been a member of different Gold’s Gyms in a few states because of being military and moving a lot. At this location the equipment falls apart, Dumbbells are scattered everywhere and it’s hard to find a matching set especially in lower weights. I spoke to the manager about the equipment once where he replied, «people keep breaking or stealing it». Then another time I spoke to him about nudity being in the movies they broadcast in the movie room and on the screen right outside the door to where the kid’s room is located. He excused it by saying it’s hard to find good action movies that aren’t R-​rated. The issue wasn’t R-​rated movies but nudity being broadcasted where children under 17 have access to the movie room and small children can see the screen as they leave their playroom. The part that really pisses me off about this location is that when I went to cancel my membership since I’m expected to give birth in 2 weeks, the female’s response at the front desk was that they will still charge me for an extra month at the end because it’s not a valid medical reason unless I get a doctor’s note. I guess common sense isn’t so common at this place of business!

Hey ten bucks a month??? Large clean sauna? Nice large locker room, slate tiled private showers, tons of up to date cardio and weight equipment? And yoga room, other classrooms, cardio room with movies playing, chick only section, snacks and supplies for sale? For ten a month?!? Awesome! No towel service, no pool or hot tub– but TEN BUCKS a month! Who needs that??? (Asian place legit! Will have to post review!)

Yes this gym is small, but:
— you have great access to tons of machines even though it’s kind of a gym on a smaller side
–great selection of classed
–awesome instructors
–customer service is decent
— parking is never an issue
— it’s in a convenient location off Ritchie & 100
— machines seem to be in good shape, any repairs happen in a timely manner
–if you get the gold membership you have access to other gyms (Glen Burnie, Crofton, Dundalk & Bowie)
–it’s clean as a gum can get, I mean do wipe the machines down for your safety and wash your hands

Plenty of equipment, great use of space, decent climate control. There is a cardio theater room with plenty of equipment. I like to end my workouts with a good cardio session while watching a movie. The body pump class is awesome, great instructor, great workout. I like that gym members are there to work rather than socialize. Some of the equipment in the ladies’ workout room is a little outdated, but it still gets the job done. I’ve been a member for 2 years & my experiences here have always been positive.

TRUST NO ONE. I was lied to by staff from day one. Came in with 9.99 a month flyer. Front desk woman took it, sent me to a guy named Matt and suddenly poof. What flyer? Do you have it on you? And obviously not she took it, but then it was like they hit their heads. «Oh, I don’t have a flyer.» So, right. That was weird– maybe they forgot. So, they sign you up on a tablet. I figure I will just select the 9.99 $ membership when I get to it in there. My tablet dies… and they have no other tablets… of course. So, Matt the shady mer fer that he is signs me up on a computer. Already pretty sure this place is a huge scam I ask to see hard copies of paperwork– THIS PPACE IS WHY YOU ARE TOLD TO READ EVERYTHING YOU SIGN. I gwt a folder full of bs paper about classes… no terms and conditions. Mmmhmmm. I literally walk out to the parking lot and walk back in. You have 3 days to cancel. I took 3 minutes. I didn’t want to be involved in this shady bs. Not worth it. Oh, manager isnt here and only he can cancel accounts. Like… what? So– say you have a job. 9 – 5 off on weekends. Apparently you will NEVER see a manager. I go in Monday at 9(when they told me the manager comes in) Yeah, no manager. So in my book if you are OVER AN HOUR AND A HALF LATE to work and you are a manager. You should be fired. Mat shows up. Hurraaaay (sarcasm) and suddenly «Ohhhh you dont need a nanager. I can handle this! Why dont we freeze your account. No fees. Nothing. Then you can cancel when you have time.» Yeaaah about that. If you freeze your account gets pushed back. They wont tell you that. So i froze my account that day. 4 months later still have AN WNTIRE YEAR WORTH OF MEMBERSHIP. After 3 days you are «under contract» yes. Even if you were lies to. Even if you read the terms and conditions knew the guy was a liar wanted to see a manager but couldnt because they apparently never show up to work. Even if they jerked you around for those three days while you tried to cancel. And then oops sorry! Cant help you now!
I called hundreds of times. My phone history looks like me and golds gym are bffs. You have to FIGHT to see or talk to a manager– oh, just kidding. They’re never there remember? Have you ever played Super Mario? Yeah. Your manager is in another castle. Always. Forever. You will NEVER see a manager. Apparently, I am suppose to see one on monday.- about a cancel that should have happened 4 months ago.
AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAH­AHAHAHAHA!!!
…YEAH…we will see about that. I will post an update on Monday.

Yes, it’s in Marley Station Mall, and yes, this mall is going downhill fast. But the gym itself is actually the shining star here. I’ve actually had a very pleasant experience so far, with friendly staff, plenty of equipment, everything in good repair, and lots of options for classes. I REALLY love the cardio cinema… I can hit the treadmill or bike and watch a movie in the dark, totally losing track of how much time or how far I’ve gone. So I’m not focused on being tired, I just want to know if Matthew McConaughey is going to win the trial…
Compared to the location in Crofton, this one is by far the better option. They also have tanning booths/​beds that are included in your membership, along with massage chairs/beds…just stop by the desk and sign up for a time. And you can visit any Gold’s location in the area… or even out of the area with a travel pass, which is great for me since I travel for work. And you can bring a guest for free! All for only $ 30/month…not a bad deal!

I hadn’t used their lockers for 2 weeks because I couldn’t find my combination lock. I searched for it all around my house and it was no where to be found. Yesterday, I had a hunch — what if I had never taken it home with me? What if it was still on the locker I used 2 weeks ago. When I stepped into the locker room, I saw a combination lock on the locker I used then. I was feeling a bit elated. When I approached it, I looked around me to see if it was anyone else’s (thinking they would shout, «hey! what are you doing?») I tried out my combination, and lo and behold! It was my lock! — It’s great how Gold’s Gym never took down my lock even though it has been sitting there for over 2 weeks. Maybe I can make one of the lockers officially mine…

Word of the wise, if you’d like a trial pass, do not mention you have ever stepped foot in a golds gym ever in your life. You will be told to sign up or leave. In my case today, I was denied a trial by an extremely rude/​condescending/​interrogative front desk person, having mentioning I went to a different location 4 years ago on a day pass with a friend. I was told to «sign up or leave.» Coming from other gyms, first impressions are a must. I cant speak for other Golds locations, but I’d recommend crossing this one off of your list.

There are some definitely benefits to this Gold’s Gym location at Marley Station Mall. There is plenty of parking and the place is clean! The women’s locker room is updated and I actually want to shower in there not like the Gold’s Gym in northern Glen Burnie. There are plenty of cardio machines on the 2^nd floor and a Mind and Fitness room to meditate or do yoga. There is probably one of every exercise machine in there and everything seems new. That contributes to the nice ambiance in there.
But because of the limited space, it will get crowded and you will have to wait for an exercise machine. But even with it’s limitations, I still like this place. After your workout, you can go shopping at Macys! lol

This location is located in a failing mall, it’s dual layer layout takes advantage of the size and places a lot to do in a small location.
There is a ton of aerobics machine throughout the bottom and upper levels, the upper level has class room, and a biking room and treadmill area which shows movies in a dark room making for a nice warm up spot.
As for the bike classes in the location they are rather good, probably one of the best things at Gold’s in Marley.
The cleanliness is something of a area of improvement, as is the people who attend this location. They are less than preferable to workout around, probably the last place I want to be after a stressful day.

If I were to rate this place on today’s experience only, I would give it a 3 star review. Today I was there for body flow and Kimberly, the normal instructor was on vacation so Tom was supposed to come in. He never showed. I waited 15 minutes and left. Went to go on the circut and my DD was crying in daycare so i wouldn’t be able to workout the whole class anyways, right?
This place is clean and the staff is semi helpful. It gets crowded at night so if you’re a SAHM, definately go early morning before lunch. I like the instructors for the classes, they’re always helpful and kind.
Daycare ladies are so sweet. It’s $ 3 a kid to watch them while you work out. Its really an unbeatable price.

So I’m living on this side of the county now… I visited a few gyms in the area before I remembered that my Crofton Gold’s membership was also accepted at the Marley Station (Gnarly Marley!) location. Bonus! I’m paying $ 20/​month, so hey, that works for me.
Like the Crofton location, this place is CLEAN! The equipment is decent — some new-​ish pieces. It’s definitely not as stocked as Crofton and the layout is a little different. My one big gripe is that there are no early morning classes. I was a fan of the 6 a.m. Body Pump and Spin classes in Crofton since I try to work out before the kiddies are awake (because y’all know what happens when you put off exercising — it doesn’t happen!).
The employee at the front desk is very friendly — a plus when I am dragging my a** in there so early.