Mango Salon

The lady who made my appointment by phone was extremely nice as was the young lady that showed me around when I arrived for my appointment. That’s why I choose two stars. The haircut is one of the worst I’ve ever gotten. I had long hair with long layers. Simple enough. All I wanted was a trim and to maintain the long layers. Now my hair is a mess. The layers are very uneven. I choose a new talent stylist to cut my hair. Which may have been the mistake. But for a $ 49 haircut I would expect much more than hacked layers. Although I’ve always LOVED Aveda salons I will never go back to this one. The manager did give me a refund which was really nice and unexpected.

After a not so good haircut at $ 100.00, I called and asked for it to be fixed. They gave me someone equally as bad if not worse! Can’t begin to say remarks from family and friends when I told them what I paid for my haircut. This «level» pricing scheme that they have is total hype! Face it, if your are good you are good! I highly recommend saving your hard earned money and going someplace like Hair Cuttery! Trust me, they can probably cut hair better than these people. Total disappointment… will NEVER return!!!

Great experience! Folks offered ready smiles. Nice to spend time with positive people.

mango salon has helped transform my so-​so hair, into a the best it has ever looked. My stylist Henri, is extremely gifted. I used to hate my wavy hair, but thanks to his talent and skills, my wavy hair is now my favorite way to wear it. I get so many compliments on the style and my hair even manages now to look great in the richmond summer humidity. He is brilliant and I always leave the salon feeling like a million dollars.
Heather does my coloring and highlights. what an eye for color she has! my hair color compliments my skin tone so perfectly and the time she takes to explain what she is going to do and why she is going to do it, is so refreshing. It is so comforting to know that when I go in for a hair cut or color, I know I am going to leave completely happy and satisfied. I have never left the salon feeling disappointed and I must admit, I love the constant comments I get from friends or strangers about my hair style and color.
Amanda has colored my hair too. She is just as gifted. I enjoyed her attention to detail and her kindness for being able to fit me into her schedule since Heather was booked. I had an earlier appointment with Heather that month, but I had to cancel that appointment. Mango receptionists worked with me and graciously helped me get booked with amanda. I could have waited to get in with Heather, but I really needed my hair colored. The stylists work as a team, so there was no need for me to feel guilty for booking with another stylist. They all respect and value each others talent and you can tell they all enjoy working together.
Brandon, the stylists assistant is worth mentioning too! My favorite part of the mango visit is when its time for the shampoo and scalp massage. He is so polite and does a wonderful job.
the front desk ladies/​receptionists are always so pleasant. I work in the hospitality industry and it is a treat for someone to be so kind to me and treat me like I would treat others.
If you are looking for a new hairstyle or just want to find qualified stylists to work with your current style, mango is the only salon you should visit.

Jessica took excellent care of me on Thursday evening (5÷21÷15). I was trying to go from dark (box color) back to my natural color (dirty blonde) — and I had about 4 inches of roots… so, a clear challenge! She approached the situation with obvious thoughtfulness and care and the results are fantastic. After laboring over the color for 4 hours, she gave me a fantastic cut! In addition, everyone else I encountered at the salon was extremely friendly and helpful (Ashley and all of the front desk staff). An overall great experience! Thank you.

The atmosphere and service is top of the line and affordable! I had highlights and hair cut done by Katy and wad thrilled with the results This will definitely be my go to salon!

I am honestly devastated that i have to write a bad review on my experience at Mango Salon, but after going in for my $ 229 cut & partial highlights and having my hair ruined, i have no choice.
The atmosphere and experience at Mango was wonderful and I’d rate it 5 stars if my once silky blond hair didn’t now look like straw. It looks HORRIBLE. I called very upset about my over processed hair and they got me back in right away to «fix» it.
Another trip to the salon and over 2 hours later, it still looks awful. I have never been a vain person, but Ive cried over how bad and damaged it is. See for yourself.

Well, I had a terrible expeirence… granted they tried to make it right, but when someone wacks off all of your hair (specifically the parts you said NOT TO CUT) then you can’t really «fix» what isn’t there. I have NEVER written a review about anything, this is my first. I feel compelled because I showed at least 10 pics of how my hair looked when I loved it… and walked out in worse shape than I have ever been. I cired because I didn’t hate my hair before.
Save your money… very expensive and just because a salon has mutliple locations and tons of stylists, doesn’t necessarily mean you are going to get a great cut.

Outstanding and consistent service from booking, to walking thru the front door, my brilliant hair professional (Marina), the interns who magically take over pull thru’s and shampooing!
Customer service is thriving and exemplary at Mango Salon!

I really appreciate this specific salon, the professionalism of all staff, and the quality of work of my favorite stylist, Amanda Smith!

Had an awesome experience here with Jen S. The pre-​cut consultation was very thorough and after she started the cut she was constantly asking questions to get my feedback each step of the way. I had no idea that guys’ haircuts could be so complex but I really appreciated the attention to detail.
The mini-​facial and hot towel was super relaxing and the shampoo /​scalp massage was heaven. Not sure if this comes standard with every cut but if you’re on the fence, definitely try this out.
All-​in-​all the cut turned out great and I got some great tips about how to style my hair.
As we wrapped things up I received a little gift bag at the end with some product samples, referral incentives and also a $ 10 credit toward my next cut since I had booked online. Most of all, I appreciated that Jen did not engage in the awkward «product sales pitch» at the end. She gave me a sheet that indicated which products were used but did not push them in anyway.
The cut is a little pricy for the Richmond market — $ 40 — but totally worth it. By far the best salon experience I’ve had. I have booked my next appointment already and am looking forward to going back.

Kendall was so pleasant, professional, caring and attentive to all my needs. A real joy! Will return!

Ashley Doyle at the Broad Street Mango combines styling finesse with a great joie de vivire that I enjoy. The style she has given me have been fun to have and have lasted through surgery and a short stay in the hospital, an airplane trip across the US… and a fun weekend. I was directed to her and I am very happy with Mango’s initial suggestion for me.

Very pleasant experience. The shampoo is really a head massage, followed by a hand massage, getting you relaxed for the hair cut. Everyone is very pleasant and Marina is the best!

I love Kate at Short Pump. She is a wonderful colorist and hair stylist:)

Great Costumer service! Hair professionals are very nice and friendly!

A delightful team works the front desk. I love Marina and Kendall both — great listeners and good haircuts from both of them. Marina is a whiz with color as well

Great service. Super friendly people. Great products.
Marina is the best!

I love Mango Salon and more specifically I love my stylist, Marina. I had just gotten a terrible cut that needed fixing badly and I randomly called Mango and was set up with Marina. She took the time to find out about my hair habits and asked where I wanted it to «go» after the «fix» so that she could come up with a system. She was also honest that in order to fix it, more of it had to go! I appreciated her honesty and the time that she took to find out about my hair health and habits. I loved her so much that I haven’t changed stylists for over a year and I asked her to do my hair for my wedding. She did an amazing job for me and for my Bridesmaids. The photos came out beautifully and everyone’s hair looked amazing from early morning to late at night. I posted some photos on pinterest and they have been re-​pinned more times than I can count!

This hair salon deserves 4.5 Stars!!! This place has been here for a couple of years I think and I’m surprised I’m the first to write a review.
First off, you must know for the past 10 or so yeas, I have gotten my hair cut at super cuts and hair cuttery, just your average hair salon location. I go to these places for my hair cut because it was affordable and there wasn’t anything too fancy or technical I wanted to do with my hair (style).
I was totally blown away by this hair cut experience! First off, they offer you a complementary beverage like water or coffee while you wait. You also get a mini hair cut «consultation» with your stylist before your cut so they know exactly what you want and what kinda style you’re looking for. My hair stylist was Abby, she was very knowledgeable and was super confident in cutting my hair. She knew exactly what she was doing and used hair scissors for 90% of my cut which takes a lot of skill.
You also get a complimentary mini facial with hot towel along and a shampoo and wash with your hair cut. Since mine was a men’s haircut, it was 40 bucks… I must clarify, that there are different levels of hair stylists you can get, and the first level stylists charge starting at 30 for a men’s cut.
Abby was really nice and definitely knew her stuff. Also gave me advice on what kinda product I should use and how to style my hair accordingly. She wasn’t pushy about buying their products either which I love. Most importantly, did I love my new hair style/​cut??? Most Definitely! It was a very modern look and had impact but wasn’t too crazy. Was it worth $ 40 though? That’s something I’m still thinking about, But I would definitely come back for another cut!