La Petite Academy

After writing my previous review, I received a phone call the next day. This place is familiar with me because I’ve spoken about these concerns in the past and we’ve resolved them or brushed the issues some way or another.
The Director called me and was very professional. She was concerned about the review, obviously. They check these things daily to make sure they are covering all their bases. Also, La Petite has higher ups that check on all the centers to make sure they are taking care of business as those policies were minded.
She communicated that this flu Season has been especially bad, as it was told by the doctors and those that she spoke to regarding the outbreaks.
She also communicated that they’ve taken serious measures after the issues this season regarding their cleanliness and the materials they use. They’ve switched to greener products, only using bleach on the serious surfaces. They’ve had someone come in and observe their routines to make sure they are following all the necessary guidelines. Some things are just out of their control and she predicts things will be different now that these changes have been made and we’ve come into a new Season.
I’m torn between changing to another place and staying because with change comes transitions for the child. Getting to know new people and hoping she gets along with them the same as the other place. It’s a very hard decision that we haven’t quite swayed one way or the other. I will say, after speaking to Director, it helped tremendously and it eased many reservations I had regarding their acknowledgement of the situation. Before, when we mentioned these things about my daughter being sick. I felt somewhat brushed off, like it was normal or ‘yeah it sucks, but what can you do?’ kind of vibe, then we were still responsible for paying our chunk of change that we didn’t have because we weren’t working. there was one instance where they allowed us to pay for half of the amount when she had RSV.
I feel if it was an especially hard Season, if these concerns were across the board, then some sort of communication to ease the parents could have been done sooner. I’m sure it’s a lesson learned for the facility. Whatever our choice is, my overall experience has been more positive then negative, which is why I raised my rating.