Walmart Supercenter

I will be giving this walamart a bad review one star because I stop by here last week. On mother’s day, to send money there was a big line already. there customer service really bad. The manager that was in charge around 11:15am-12:18pm we asked the manager that was in charge to help her out, so the line would go faster. But this guy didn’t wanna do anything he stay in the back for a long time. then after 20 mins came out and said he will get help. and this guy was just standing there walking around not doing anything, and just waited till the line to get longer. but all he had to do was get his keys so she can cancel something on the register to keep her from going. There were a lot off customer really upset about this guy. I think this guy need to get fired for not helping out his employee when she need. help and how the heck this guy got hired and got his training. everyone was surprise this guy us a manager with no respect to the customer and his employee. I will never again stop by here to return or send money again until they talk to that person. And change there customer service.

I went in today to get a few items and a box for some new chicks I was going to get later in the day. The manager Abraham told an employer to get me a box from the back when I asked where the boxes were to purchase. Made my day as he immediately took care of me. I know it’s his job but many places don’t have the quick instinct to take care of customers. Very thankful he is there as I’ve also noticed the place seems to be getting better. Happy customer here.
*Went and purchased 6 baby chicks in Gilroy and brought them home in the box!

Ok so I have a love hate relationship with this place really. First off I will say I’m a sucker for cheap prices. The low prices at walmart are hard to pass up. Especially when you have two kiddos and a husband who are soo spoiled. Haha. So I am always trying to find new ways to cut corners and save a penny. It’s not easy but I have to admit that walmart makes it easy.
The Super center is a one stop shop for most of my grocery items at the lowest prices. I get my cereal, milk, eggs, chips, oatmeal, drinks, bread, chicken, juice, coffee, soups, tea, sausage, tapitio, hotdogs, tortillas, seasonings, rice, and canned goods from here. As for non grocery items the prices are even better. For instance dog bowls, harnesses, toys, kitchen items, vacuums, pillows, t-​shirts, deodorant, water shoes, workout gear, diapers, wipes, cleaning supplies, underwear, socks, beauty items and mouthwash, etc. These are all the cheapest prices I’ve seen anywhere.
With that said, this place has its ups and downs with its organization and cleanliness. Most areas are much worse than others. Much! Like the women’s pajama section is always the worst. With the dressing room next to it filled with employees, I would think it would be cleaner. HHHHMMMM… Many cashiers here are usually sad or tired looking. Waiting to get out of work I’m sure. The lines are always long and there are only a handful of workers available for check out. This place is ALWAYS packed so they truly need more workers. The stocking team does a wonderful job though. It is rare that something is out of stock at this walmart.
JUST A HEADS UP: They don’t sell good tritip, vegetables (including avocado), fruits, buffalo wings, or ground chicken at this location. And they never have garlic bread! Geerrrr! In my opinion it is best to go to safeway for these items. Hopefully my review was helpful.
Oh! if you are looking for tamales, they are usually sold in the parking lot :-)

Assistant manager Richard is horrible and can’t believe he is in management. The customer is never right in his eyes.

Two stars for the food area. They have a good selection of frozen foods that I enjoy buying.
The reason I couldn’t give 3 stars at least is because the employees are AWFUL. Plain & simple. On several occasions I’ve asked many employees questions and used the customer service desk today. None, not one, of the employees is knowledgeable in just about anything unless it has to do with… payday, the weekend, fun events, boyfriends, girlfriends, kids and anything outside of work.
In front of me was a lady buying some mailing envelopes. They were the large flat manila colored envelopes that have bubble wrap on the inside of them. Andrea scanned them & then guess what?! She folded them in half ! Who does that?! People buy them flat for a reason. Hello? I guess she’s never mailed anything before. Ridiculous. Remind me to never go in her line again.
Beware of any items you might want left out of the bag or put aside after scanning. It seems like these cashiers don’t think about these things.
I will say to Walmart’s credit that:
The bathroom is usually clean and functional, stocked with soap.
The dressing room is decent and easily accessible.
Food selection is pretty good; not too bad for a Walmart
Electronics department seems to be as good as Targets
Will I return? yes, but I will definitely watch the cashiers and look on my phone for info before asking an «associate».

My review is short but sweet… I think. ;-} This place is huge and I can find everything here even groceries but then it’s a super center! It’s located near many shops, Costco and Gilroy outlets. Customer service is a still lacking or maybe, it’s a weekday we went so no need for help? Haha… They just stared at me when I went to ask for advice. And… actually, there was no one attending the exit door to check your purchases like other Walmart stores? Not sure, if its cuz it’s not busy but good enough for me! =p

This Walmart doesn’t even deserve a Star. Especially the bakery Department. I placed an Order of an Hello Kitty Cake that was 2 tiered. I went in as the lady was heading out for the day. She took my order and and handed me a piece of receipt and told me to go pay for it and bring it back to her so she can attach it to her other order sheets. Went back 5 mins and was told she left. I was like wait, she told me to wait. HOW RUDE! She then called me the next day to bring In the receipt otherwise they wouldn’t start on the cake. I took it in and she was on break, I was told. I tried to talk to the other ladies in there and none of them speak a lick of English. They hand signaled me to leave and come back. I was infuriated. I told them EFF THAT! She already made me come back 2x and my time doesn’t revolve around their incompetency. Anyway, next day? Picked it up and i got to my car, the cake in there looked different. Different colors, the handwriting was also Horrible. Like it was made by someone who doesn’t need to be working in a bakery. I’d go back to get my money but I didn’t have time as my daughters bday was starting. Ate that horrible cake. Even the banana fillings tasted like it was made with unripe bananas. & it wasn’t as big as they display it in store. So much LAZINESS! So much Incompetency!

30 registers 4 open during the holidays! I’ve been in line for 20 minutes. This is why I don’t shop here unless I HAVE to.

This wal mart is clean, fast and friendly, I believe the best employees are the ones working hard to serve the customers. I know most of the employees are eager to help the customers. I do not know of a more clean and friendly store. I’ve never had an easier shopping experience with wal mart other then here. It’s a giant store but it’s got everything I’d ever need!

The automotive rocked it today ! Juan in the tire dept is the man ! Thanks for all your help ! Best Walmart experience I’ve ever had ! Trust me i have had a ton of bad ones ! Thanks

Walmart super store in Gilroy is the most cleanest Walmart I have ever seen and the staff is so friendly I shop there so much the employees know my name And because Walmart is open ²⁴⁄₇ I feel that Black Friday shopping is much easier here not to mention the customers are easy going (not pushing or no attitude here)

Excellent service, clean, huge and nice people in the registers, is half and hour from my house but willing to go there, more products and easy to park, definitely Highly recommend this Walmart Super Center!

Terrible. But it’s Walmart. The company in general is not good. They don’t pay their employees enough, they assign just under 40 hours to avoid giving them benefits. The store is always messy and out of order and the lines are outrageous. I avoid all walmarts at all costs. I would rather pay a little more at target (which probably ends up being the same prices I would pay at Walmart when I use my REDCARD and the cartwheel app) than go here. It’s really thrashed and they don’t carry the brands of household products that we use (seventh generation, honest company).

Okay, this review is specifically for the McDonalds located inside this walmart. I ordered two big Mac for five the other day and got diarrhea after 15 minutes from intake. Dont go here. If the employees appear unmotivated and don’t want to be there then imagine what their motivation is for handling a «annoying» customers food? I dont trust eating out anymore. There are only a few places i will take my family to eat nowadays. This is just fyi. The same vibe can be said for the whole super center but just watch out for who is handling food you are pitting into your body. Thanks for reading.

Don’t understand why its super Walmart where there’s not enough associates helping customers. would rather go to Walmart in Morgan hill. associates are nice and you can actually find somebody in each department

Noelle’s Unilocal Notebook 2015
Post Costco I came here to pick up a few things. It was chaos at its finest. The pharmacy, home goods and baking area were messy, items were fallen onto the floor, there were shelves not properly stocked. Upon getting ready to check out they didn’t have enough employees at the register areas. The lines were long and when I needed help at the self check no one was there to help me. Yes, the baking items (bob’s red mill flour, sugar, baking soda) are cheaper than the other local grocery stores but it’s not worth the long lines, aggravation and lack of customer service to pay a dollar or two less.
Noelle’s Notes
Skip it!

Ugh… Why is this Wal-​Mart the epitome of all Wal-​Mart stereo types! Messy, Dirty and falling apart. Carts don’t roll right, Bathroom locks are falling off, floor staff are not helpful at all. However some of the supervising staff are really nice and the bakery staff was very friendly and helpful when we needed a last minute cake at work. Pharmacy can also be helpful. Target has been in Gilroy longer than Wal-​Mart and looks way better… What’s the catch here?

Need carrots, celery… This is the place for you. I got tires here on the forth of July because of the special they were having. I paid to have my tires balanced and aligned. Its march and I need new tires. All they did was put the tires on. Called twice to speak with the manager. Women said Carlos would be right with me. I held for twenty min on the first call. After speaking to the woman a second time manager never picked up.

A chaque visite aux USA une visite au Walmart est un passage obligatoire maintenant on commence à bien connaître les produits mais on hallucine toujours quand même à chaque fois devant la taille et la diversité des produits.
Nos favoris les céréales Froot Loops, les brownies, les milano orange chocolat, le sirop d’érable, les préparations pour jambalaya et autre mac & cheese
Les prix sont corrects après quoi de partout faut comparer
Les rayons pour Halloween valent vraiment le coup si vous tombez pendant cette période.

Overall the store is nice. Large, clean, organized and the checkers at the front are always friendly.
This review however is based on my on-​line order and in-​store pick-​up. I went on-​line to see which location carried a water table I wanted to purchase for my nephew. It said that the Gilroy location would have it for immediate pick-​up if I placed the order on-​line. I work in Gilroy so this was perfect. I could swing by the next day on my way home. 3 hours after placing my order and paying for it, I reviewed an email from them. The item I ordered was no longer in stock and would take 3 – 6 days to come in. That was cutting it close but on the 6^th day it arrived and I went to pick it up.
I asked the very nice man at the front door where I needed to go to pick up my purchase. He pointed to the very back of the store. Great! I walked to the
pick-​up and waited … And waited … I «rang» for help and still I continued to wait until 15 minutes later a young lady arrived from the main floor to help me.
The way this pick-​up area is manned is just awkward. Not having anyone physically working in the area and having to ring for service just doesn’t make sense. And having to wait for as long as I did without anyone coming to help doesn’t seem very customer service friendly.
Will I use this service again? Maybe if I don’t have another option. However, I do think the store itself is not bad for a Walmart.

I guess I have never really been to a Walmart Super Store so I didn’t know what to expect … but it was freaking overwhelming!
I guess they’re only ²⁴⁄₇ so it only makes sense why its a complete and utter mess inside. I feel like this is one of those Walmarts you could get lost and live in for a few months before someone discovered you were actually here.
For reference, the automotive section is all the way to the right in the back corner behind the gardening section in case you were interested. There is also a separate entrance if you don’t want to battle through the 2614 shopping carts in the front.
The employees are more or less nonexistent. I couldn’t really find anyone to help me or anyone who knew what was going on. Convenient I guess?