I was going to write a scathing review about how horrible this particular Wendy’s location is at customer service but there is no need, everyone on here already beat me to it! I am still going to eat at Wendy’s anyways, their burgers are just that good. Just stay away from this location.
Michelle P.
Tu valoración: 1 Chandler, AZ
I usually don’t do these reviews but I’m sorry this Wendy’s location was horrible!! i ordered 6 items and I didn’t get one of them but I got something else and I paid for it. when the kid took my order he didn’t not repeat it back to me so I thought he had everything. I paid at the first window and then second window gave me the bags and said have a nice day!! did not ask me sauces or anything and I didn’t realize until I drove away that I didn’t get my frosty and I told him on the speaker. don’t like this location and it sucks because when I got home I noticed everything was wrong!!! improve your customer service!
Thomas C.
Tu valoración: 1 Mitchell West, Milwaukee, WI
Normally I’ve not had an issue with this store late at night. But the last few nights it’s been closed well before 1am as advertised in the window. I work overnights nearby and they’ve always been a decent choice for lunch but not anymore it seems. If you’re going to close and stop serving food earlier, then please remove the«Open ’til 1am» sign from your window. False advertisement is no bueno.
Marshall R.
Tu valoración: 4 Chandler, AZ
Wendy’s for dinner not a bad choice it is by far the best fast food chain. The service was good and the food is what it is! I always get a chocolate frosty can’t go wrong there! The jbc is the best hamburger they have on a budget!
Shellie B.
Tu valoración: 5 Gilbert, AZ
Fresh. Hot. Fast. Drive-thru had GREAT customer service. I don’t know what to say about the previous reviews. Perhaps this location had a management change for the better.
Mike B.
Tu valoración: 1 Gilbert, AZ
Not only can’t they get the order correct, they can’t put everything in the bag that I paid for. I’m never comming back you brainless morons. FYA.
Brock E.
Tu valoración: 2 Flagstaff, AZ
I eat breakfast here at least once a week, and they mess my order up at least once a week. It gets old to have your hot coffee so cold that you can drink it like a soda, no bacon on a bacon sandwich, items completely missing or incorrect items given. If there were a Wendy’s closer, this one would be out of business. The staff here should be retrained or fired, but judging by the fact that the manager is the one working the drive thru every morning messing up the orders, perhaps its the later.
Rebecca L.
Tu valoración: 1 Mesa, AZ
Please save yourself the time, money and stress and do not go to this Wendy’s. We first went to this place just after it was built and the service SUCKED. Cold food, SLOW employees, terrible service, they don’t know which way is up for ordering anything, constantly mess up orders, they just don’t know what’s what. And, it wasn’t just this one time. Oh no. Maybe we’re the stupid ones? We’ve still gone to this Wendys for YEARS. Why? I can’t answer that. We know it’s going to be terrible all around every time. Just recently, I was there and ¾ of the employees were sitting on the patio outside talking and smoking. My guess is they weren’t on break either. Probably five or six of them, while one or two were inside. None of them cared anyway. What’s it matter… They have that many people and they still can’t get anything right? One day, I was just fed up with this place and went to go look for comment slip to fill out(not like they would read it anyway) or some kind of person who«runs» this sorry joint. No manager that I could find, and the comment slip box was empty. I will complain corporately about this Wendy’s. It’s almost as if they PURPOSELY hire bad, careless slow workers to work in this place. It’s never the same employee every time you go. Frankly, they just do not give a hoot. At least you can sit in the corner away from the chaos and melt away your thoughts about the bad service while realizing your meal is cold, order is wrong and the fries are soggy while enjoying blaring loud Spongebob.