Tropical Smoothie Cafe

How can you run out of coffee??? Pennies to make and you store it in a fridge. And please clean the drive thru window and shelf. A food place should never have a dirty image.

We jut left the drive thru and I’m baffled by their consistently terrible service. In the past, we’ve waited over 10 minutes at the drive thru so we don’t come here nearly as often as we used to but decided to give them a shot today. The service was quick and we were pleased that we didn’t have to wait long to order. Once we got to the window, the girl handed my husband his smoothie and he handed her $ 20.16 (the total was $ 5.16) she asks if he has a smaller bill because she doesn’t have any $ 1 bills. My husband said no and she just closed the window. My husband and I looked at each other because we didn’t understand why she needed $ 1 when the change back would be $ 15 even, which can be broken down by $ 10 and $ 5 or three $ 5. You get the point. Anyway, we waited about 4 minutes and even started wondering if she thought we said she could keep the change. Eventually she came back and tried to hand my husband a $ 10 and $ 3.99 in change! Wtf?! My husband asked what the deal was and why she didn’t give him the correct $ 15 back. She slams the window in mid sentence then returns and shoves a receipt in my husbands face and says «see! I was right!» Super hostile! It was apparent that this girl wasn’t too intelligent so to make it easy on her, my husband just asked her to give him the $ 20 back and just charge the original amount to his debit card.

I have been here a couple of times. The smoothies are at a great price and are so delish! I get the acai berry boost! Pre warning the food is spicy! The environment is awesome! every time I come in there is only 1 or 2 people! Also workers are nice!

After waiting 10 minutes at the register to order, I was not even acknowledged. The only worker there also proceeded to take the drive thru order in front of me. Bad customer service, unfriendly environment, and terribly under staffed.

Good food and smoothie, terrible service! Shouldn’t have a drive thru and 2 associates trying to get it all done… I’d suggest corporate takes a look at this!

This place is right across the street from my work. I started going there because I remembered that they have huge and delicious Chicken Caesar Wraps. I went inside to order and waited longer than my entire lunch half hour for my order. There seemed to be only one girl working and she was doing her best to handle the drive thru and the inside customers.
2^nd time, I went through the drive thru, got my big chicken Caesar wrap and went on my way. Perfect. I eat half of it and save the other half for lunch the next day. That makes paying this much not so bad. I don’t get super full off eating only half, but I’m trying to not eat a ton for lunch.
Fast forward to today, I pull up to the drive thru and sat for a good solid minute before I was greeted. Was told I’d get my total at the window. No problem. Gave my card and paid the $ 7.54 after tax for the wrap that comes with a little cup of macaroni salad (the side I picked). Upon getting handed the bag, I immediately noticed the wrap seemed small. I get back to the office hoping I am wrong and it’s bigger than I think, ready to put half of it in the fridge for tomorrow. Nope, I was right the first time, the wrap is mostly tortilla and there’s very little lettuce in it. I would suppose it had the correct amount of chicken though. It was very skinny and barely measured 6 inches.
Pretty disappointed. I guess I’ll go back to getting a footlong from Subway for $ 7.82 after tax including avocado and bursting with ingredients. I get stuffed off 6″ of that and it’s only $ 3.91 per day when you split it. Even Jason’s Deli is a better value for your money if you are looking for a sandwich type of item for lunch. I’m willing to pay more for something when it’s really good, but there’s no excuse to skimp on ingredients when it’s just lettuce.
P. S. They always take a while to serve you even though you may be their only customer. It makes no sense at all. Everyone who works there is like 16 – 19 (19 may even be pushing it. Seriously.) Where is the owner of this franchise and why don’t they care to FIX THESE PROBLEMS?

The staff has been great! Always friendly and is always willing to recommend choices! Their new items on the menu like the super grain bowls are very delicious

Food and smoothies are awesome! They need more staff! The girl working is helpful and nice but clearly overworked! They need someone on food someone on smoothies and someone working the register!

One day each week on my bicycle commute to work I allow myself the privilege of a mocha madness with added whey protein. It never fails to be a delicious treat! This place is virtually unknown but it’s really good.

Got the detox Smoothie– lowest sugar and calories. No one else in the store, super quick and yummy! Love that there is only 1 size. Will be back!

A great little gem! Jersey Mikes has always been ‘meh’ for me, so I decided to try this place out. The hummus wrap was delicious and the smoothies looked amazing. I will definitely get one on my next visit. The lady at the counter was very nice and helpful too. :)

This is value you can’t get over. 14 of us came through and there was only one lady. She still managed to get all our drinks out pretty fast. Drinks were amazing btw

Smoothies are the best yet!!! Service is really slow. Both times I have been here, there seems to only be one person working…
Waited thirty minutes for two smoothies in the drive thru… So if your in a hurry and are expecting to get your smoothies in less then 5 minutes this is definitely not the place.

Got the cilantro lime fish tacos and they were bomb. Smoothies are good too. Decent prices and they’re open 24 hours.

Hidden gem! Can’t believe I live a half mile away, and missed this location for the past 4 months! Inside is very clean and nicely decorated. Staff is friendly, and helpful.

I am obsessed with the health nut made with splenda and whey, it is so good. The staff is friendly and this restaurant location is always clean. The only downfall is the side fruit is usually not ripe or the fruit medley just tastes weird.