Quality Auto Service

Gary helped fix my 2003 Honda Accord and 2005 Toyota 4runner.
I’ve been here a few times now and I feel that Gary and his wife are trustworthy and honest… Something hard to find in lot of mechanics out there.
I’m not Chinese nor do I speak the language. But I feel they’ve always given me the truth when it comes to my car problems and the options to fix them. I’d rather have them always be honest with me… than someone be super nice and lie to me about my car situation.
Turnaround time has been reasonable. Less than 24 hours. I usually drop off my car the night before and they have it done by the end of the next day.
I would recommend Gary’s to others and continue bringing my cars here. Thanks, Gary!

If you are reading this, my guess is you are most likely go to or connected the the Asian/​Chinese church in Chandler (where they get most of referrals). If not, you should be another angry customer or will be one soon. This shop charges excessive cost on parts! Not to mention their bad attitude once they noticed you actually knew something about cars. The owners are 2 married Asian couple. I always knew car shop is a shady business, so I had a impression that I could avoid getting rip-​off using mechanics who speak my native language and he will be honest with me and all. Well… BAD IDEA and probably the worst decision I ever made! I visited them a total of 3 times because I live very close by. Each time I learn something new about them and that’s it. No more business from now on.
Gary is the mechanic and his wife is the helper. He seems like a nice guy but her wife is a total-​bxxch. Every single time we walked in to the shop, she would tells us our car is very old (199X) and XXXXX is not a good brand. This upset my wife very much because this car is her baby. I mean WTF, who doesn’t want to drive new car? If everything is perfect and all I need is an oil change and tune-​up, why make you think I would come to you?!
Not only that, when it comes to quotes, labor and part prices. She always steps out and take over from Gary. She would tell me how hard and rare to find parts for our «old» car. Then, she would call the next day tells us she «finally found it». She will at least double or even triple charge ANY parts you’ll need. Trust me on this! She will refuse to use the parts you can buy, tells you Autozone suck badly and advertise their «Quality» part and lifetime warranty (who doesn’t offer lifetime or 1 – 3 yrs nowadays?! PLEASE, go home to check part prices online and visit other shops!
If you are not listening to me and still want to go with them because either you have too much money to give away or you trust these referral from your Asian Church… fine but please, get more quotes from different shop. Listen to more people, see what’s out there. I personally knows car more than majority of people and I can tell who’s a rip-​off and who’s not. If you ended up using them for whatever reason, remember — she will tell you that you need a $ 100-​$ 200 tune up before they are able to find out what’s wrong with your car — tell her NOT to fill any Windshield Wash for you because she would put some kind of dish washing soap in there and ended up all bubbly when you spray the windshield. She done that to our car, it was VERY NASTY!

Our family has been coming to garys for years and have never had bad service here. Gary is quick, reliable and cheap. When my dad bought an old beat up f150, every mechanic said it was dead cause they couldn’t change the oil because the kid was stuck. Finally we came here and Gary took the time to find a needle, insert it into the oil (tank? I have no Idea) and pump the oil in then patch it up. He saved us a ton of money with that and has given life to another old minivan of ours that definitely stayed years longer thanks to Gary. However, like some people said, he is Chinese so it may be a bit difficult because of the language barrier.

I like this shop. They are honest and fair. You do need to tell them what you want done. I have 2 older cars that my kids drive and this is a very good place to take high mileage cars for service. BTW… I am a white male but my Chinese friend recommended Gary’s.

I’m sad to hear that the 3^rd reviewer has had such a bad experience with QAS but I’m going to have to give him (Gary) a stellar review. I grew up in Tempe in the ’60’s and moved away and came about 7 yrs ago and have been scrambling to find a decent shop. I tried Tony’s Automotive on 56^th and Thomas. Tremendous service, quality work, and a price to match (ok, cheaper than a dealer I suppose?)
My brother-​in-​law, and 2 nephews have been going to Gary for years with no complaints, just bigger bank accounts.
When I 1^st came to Gary, I was skeptical because of the «low overhead» décor of his facility. And with all 1^st time visits at a shop, I’m hoping for the best but preparing for the worse.
I, (coincidentally am Chinese), but I don’t go to that church, and I don’t speak a word of Chinese to save my life so it was a minor challenge to try and decipher what Gary and his wife were trying to convey.
To put things in perspective, I’m an above average (MHO) shade tree mechanic that has: 1) changed oi, 2) minor tune-​ups, 3) brakes, 4) 4 cylinder valve jobs, 5) installed headers, 6) radiators, 7) fuel pumps, 8) clutches, 9) shocks, struts and blah blah blah
As I’ve gotten older, made a little more money, and have a wife and child that depend on reliable transportation, I’ve become dependent on others to do the work.
So, with my hands tied, (not literally), I handed him the keys to my ailing ride and said «have your way with her».
Here’s a few of my observations/​experiences using Gary’s QAS:
1) He seemed to have a bunch of cars in his parking lot and on the rack, but he took the time to explain in his heavily accented english what was wrong with my car, what he changed, why he changed it and what the function was for said part. He told me that he could have gone a more expensive route but that this was the best fix. (like the Jerry McGuire movie, he had me at the price) The mechanics lesson was just a bonus.
I’d could bore you with all the different things he’s fixed on my cars but I’m too lazy to walk away from the laptop and dig out the receipts. But, prior to coming to Gary’s, I usually would walk away from a shop with nothing less than $ 300 (like it was some sort of algebra equation y=$ 50x + $ 300)
Just for the fun of it, I should ask him what he’d charge for a fuel pump for my 1999 dodge caravan. I took it to Tony’s and it was, (are you sitting down clear of falling on sharp objects?) a blood draining $ 850!
To date, I’ve never paid more than $ 275 for anything and the lowest was $ 75. Maybe he’s just nickel and diming me and getting the same amount per year as any other place but it feels like an free installment plan (?) If you like those nice auto-​salons with free coffee, massages and manicures, more power to ya. If you like quality work at a reasonable price, go to Gary’s QAS. I’m happy as a lark and heavier in the pocketbook area (as Joey on Friends would say, «if you get my drift»)

Gary does a good job of balancing the cost of repair with the quality of your auto, unlike a lot of places that want to fix every little thing wrong with your car at (seemingly) the highest possible cost to you. If Gary thinks the cost of the repair is too high considering your 8-​year-​old car, or if he thinks that there’s cheaper fix that will do, he’ll let you know. And I appreciate that. I’ve had work done by him that literally cost me half of what another place quoted me. (!)
The only negative for me is the fact them I am not Chinese and the language barrier sometimes requires some extra effort, but I’ve found it to be worthwhile.

I was told about a possible brake issue around 200.00. I said go ahead and fix it. When I arrived, he found that the actual problem was something minor and only charged me 40.00!!! No mechanic has ever been this honest with me before. Oh yeah, be sure you talk to Gary.

I go to Chinese Church, and they recommended Gary. I went there and I was quite happy.
I have corrodred battery cable, he fixed for 15 bucks. Very cheap, most places charge you this much for shop supplies.
He also fixed my read brakes, much lower price and much better job than sun devil auto.