Presidential Pools, Spas & Patio

Bryan and his team at Presidential took a demolished back yard and transformed it into an elegant and beautiful better version of what we had originally imagined. They were ahead of schedule, hard working, engaged and professional at every level. Outstanding service from start to finish

It’s been a real pleasure working with this company from start to finish to transform our backyard into our dream pool. From the very beginning, working with Karin, her patience and work ethic. Karin worked around our schedules coming in to meet with us a second time on a Sunday during her vacation to answer some questions. She was professional, polite, and represented the company at the very highest level of service we could’ve asked for.
Kory was assigned our pool super. He was a nice guy and was always responsive to my questions and or concerns and believe me I had plenty of questions. He exceeded my expectations, and I’ll admit, it’s very hard to exceed my expectations. Our pool was finished about 2 – 3 weeks ahead of schedule.
As far as corporate Presidential, they will not disappoint you. They have a system in place that works efficiently, and they do care about your concerns. The company is technologically savvy which is a plus for me. Nice little setup to monitor your pool construction progress. Something else that made us feel great was, when our neighbor who also has a pool said «wow, they are moving quickly on your build. Mine would set for weeks at a time in between phases» I won’t name the builder who constructed his, but nonetheless, hearing that during an already smooth build just adds that spark of greatness!
Good job Presidential, A+
Charles & Jessica M

I just couldn’t wait to leave this review!
We are a little over half way through our first and hopefully only pool build, and things are just going great! My wife and I are so very excited about this project. First things first, we went to visit the location in Gilbert, where they wow and dazzle you with the latest technologies on their showroom floor, walk you through their pool park, and can have you a pool drawn in your backyard, with a solid estimate in under and hour, if you are not too picky. Just make an appointment, ours was with Tim Melbourne, we had a great experience with him and I suggest you request his name at appointment time. We drew out our pool with all the bells and whistles, and then realized that our dream pool was pretty far over our budget, so Tim helped us trim and slim the project to what we could afford, and he was happy to do so! We trimmed a few features, but kept all of the latest technologies, and they were still cheaper than our other quote from California Pools and Spas. Thanks Tim!
We understand pools take a while to build and our expectations were at about 3 months and Tim told us to expect 2 weeks for city to pass permits and then 6 – 8 weeks from there, perfect! We signed on 2/29(LEAP DAY!) today is ⁴⁄₂₁ and project is set to be done May 9. If all goes well, which it has, project will have been completed in 10 weeks.
Our project manager is Gene Pruitt, and we are lucky to have him. If I e-​mail Gene, he e-​mails me back within a half hour, EVERY TIME. After every aspect of the project Gene is over to make sure things are going according to plan. If there is a delay in a team getting to the house, he lets me know, if things are going ahead of schedule, he lets me know. He is over to pick up payments, so there is little effort needed on my end in the most painful part of the project (writing checks… LOL).
Our whole experience is guided through a webpage dedicated to our pool project, we just log on and we can see what we have done, what is coming up, when payments are due, and when things are projected to be done.
My wife and i certainly can’t wait to see the end result on the project and best of all… JUMP IN!
We will update this post when the pool is finished, with pictures and details of the experience through the finish. If the finish goes the way the project has so far, I’ll be calling Unilocal to see if we can’t make a special request, just this time for a sixth or seventh star :)
I recommend Presidential Pools to Everyone
Thanks Guys!

Wow, what great customer service! Presidential Pools service and quality hand down the best in the industry if you need service, remodel or a new pool build this is the place to go. Thank you James

UPDATE: ⁴⁄₆ They began the excavation and completed it in 1 day. They started the next day on plumbing. Everything is running smoothly so far. Our project manager is David Whittemore and he has been so helpful and the communication is awesome. He really is great! Marc Scott and Tina Wilson went out of their way to help me with something I needed for my block wall. They were able to get it completed within hours. I am very thankful for their willingness to help their customers. So far, I am very glad that we chose Presidential. I wouldn’t hesitate to refer them and have had several neighbors ask about using them for a pool company. I will update more as the process gets further along. So far 5 stars!

Roy was my salesman for the initial purchase, I was uncertain as to what exactly I wanted. He was extremely patient and helpful to helping me find the right fit for my needs at a very reasonable price. Can’t wait until everything is finalized and my pool finished ! I’m so excited to know I will have my own pool and spa in my backyard again. I have owned my home a few years and every summer I wish I had a pool. There are so many new amenities now so I believe I’m having it installed at just the right time. Can’t wait for my first swim! Thanks Roy

We called to schedule an appointment for an estimate and Karin Tierney came out to our house within a couple days. After checking around and getting estimates from 4 – 5 different swimming pool contractors we felt most comfortable with Karin & decided to go with Presidential. Karen (our sales rep) and Kory (the project manager) were always very easy to get in-​touch with and let us know about every step of the process. We are extremely happy we went with Presidential Pools. Big Thanks to Karin and Kory for making it an easy process and to the entire team for building us a beautiful pool & patio! Thank You, Brett & Tanis

I was so nervous! This was our first home build so we were very overwhelmed with trying to design our backyard. I did a ton of research and talking to people about the best pool company in our area. Hands down, Presidential was the top recommendation. We met with John at the Gilbert location and he was very patient with us. We had an idea on our pool design but had no idea at all on costs. We explained this and he patiently designed our pool and all the bells and whistles. Obviously it came back way over what we could afford. But John didn’t give us any attitude at all. We were even in his office right before they were closing and he didn’t shoo us out the door. We ended up taking the quote home and sitting on it for a month. When we finally came back, John was eager to help us redesign something that we could be proud of. And we did!
When our project kicked off, our project manager, David, and John met with us at home and walked us through the entire process. They even had this cool little website where we could track dates and milestones. Once it got started, it went very quickly! Our only delays were because of the holidays (Thanksgiving, Christmas, and New Years. and the rain. oh the rain). And of course, I had soooo many questions. David was always very responsive and easy to contact.
At the end of our project, we scheduled an appointment with Jason and he walked us through the phone app to control our pool (yep, there’s an app for that) and all the controls on our pool system. He went step by step on the chemicals needed to keep our pool balanced. After a week of owning our pool, I feel very comfortable being able to maintain our pool myself because of all the information Jason provided us.

I have been a Presidential Pool customer since 2012.
As a new pool owner, I needed a company that could provide peace of mind for all the questions and concerns I had.
I am so glad I chose Presidential because their customer service is top notch.
We had several issues with the chlorinator, which Bill Watson took care of.
Bill will take care of you, make sure you understand the issue, and his tech will even provide a bit of guidance & mentoring.
Any time you make a huge purchase like a house or a pool, you always want to make sure you are paying for not only the highest quality product but also the best customer service. And with Presidential Pool, this is exactly what you get.

Amazing pool company and amazing people. Pool turned out exactly as planned and everything went smoothly. 5 stars for Presidential Pools.

Presidential Pools & Spas is very impressive! They offer «Pool School» to their customers to educate them on all areas of their pool on maintenance. This is very crucial for a pool owner to understand the mechanics of how to maintain their pool for longevity and for savings. As a consumer living in Arizona it’s great to hear that presidential pools also offers swim lessons over the summers to their customers children to promote safety within their community. They truly care for their community in what they offer. Their staff is always going far and beyond to meet customers expectations.

We absolutely love the service provided by Kerri! She’s professional, knowledgable, trustworthy and kind!!! Definitely looking forward to getting a pool!!!

As a recent new pool owner, I have to say Presidential Pools was awesome to work with! For a «construction» job, they were courteous, timely and pretty clean. The crews that were out were respectful and informative. Our neighbors just signed and we can’t wait to see the finished product across the street!

After being held hostage by another pool builder I shall refer to as Shmrasta. Karin Tierney and Presidential was nothing but professional, honest and built me a quality pool. The pool was installed six years ago and is still peforming flawlessley. I wouldn’t hesitate to buy another pool from them.

Karin Tierney and the team at Presidential Pools did our pool a couple years ago. I cannot say how pleased we were with the experience. Their professionalism was top notch, the quality of construction and their team were quick and courteous. We wanted a destination pool complete with a swim up bar, slide for the Grandkids, bridge, spa and waterfalls. They delivered and at a price that was affordable. If you have not thought about adding a swim up bar to your pool, think again. It is the gathering place when we have family and friends together. Those that don’t want to swim can sit and chat with those waist deep in water. It should be a requirement for every pool. Thanks Karin and the Presidential Team!

Presidential pools was great! Brian was our sales rep and he was the best. Listened to my wants and needs and didn’t try talking me into anything. Our project manager Dave was great. Very communicative and helpful. We have had our pool for one month so far and everything is great! The pool was finished when the said it would be minus a few weather delays. We were very happy and would definitely recommend Presidential Pools!

I could not be more disappointed in choosing a company to work with than Presidential Pools and Presidential Patio/​FloPatio. We recently moved to Arizona and purchased a new home and Presidential came highly recommended. It was a disaster from the start, the lack of communication within this company is amazing. The «sales» person virtually disappears once you sign on. I was referred to different people with every question that I had and they seemed to not communicate with each other at all. Customer service is a lost or unknown art with this company. I will say that the pool, spa and decking are all beautiful (only reason for 1 star) but then I will also add that the hot tub has already had 2 leaks in it that no one seemed all too concerned about rushing to fix even though the decking was coming up under the leak. It was ultimately repaired both times but it leaves me concerned with what else may go wrong and how responsive they might be to fix it. I could go on and on with details of the experience but its easier to summarize flatly that living in a brand new development with many people asking who did our pool and would we recommend them I am forced to say No, not EVER would I recommend this company.

Presidential Pools redeemed themselves. They covered the cost of the repairs, showed up as scheduled and completed the repairs.

We had Presidential Pools and Presidential Outdoor Environments convert our outdoor space in March 2012. They were the most cost effective and we are very happy with the results initially and now 2.5 years later. Tim was our sales guy, he came out and looked at our small area and designed our dream pool within our budget. POE added lots of architectural detail and travertine flooring. We couldn’t be happier, their crews were courteous and hard working and they finished EARLY. Glen was our project superintendent and was great. Their online tool allowed us to track the pool process and schedule. We had a minor problem last month with our travertine «tenting» and they came right out and fixed it. I didn’t even think we still had warranty. We highly recommend Presidential.

We made an appointment for a salesman to come out to give us an estimate on remodeling our pool. No show! Other pool companies have been on time, or early, to give us their bids. Apparently a «small» project like a remodel, although it could cost us as much as $ 20k, wasn’t worth their time. I would recommend to STAY AWAY!