Kona Grill

We normally enjoy kona, we decided to meet 12 others their for my birthday, the waitress «hope» was terrible, she took forever, never refilled drinks, got the orders messed up, forgot to bring things, she never brought one of the kids there food, we reminded her several times, she finally brought it out after everyone else was done eating, at that point we were ready to go, so it didn’t get eaten, and she had the nerve to charge us for it. My husband normally loves the sea bass, but it was horrible tough, tiny little piece thrown on a plate with a tiny dried scoop of rice, and some kinda burnt veggies, for 30.00, I’ve never seen there food plated like that, it was 5pm, so they wernt busy yet.
We will never go back to this pkace, there are so many better choices around there, we will give somone else our business.

Kona grill is the best sushi I’ve ever had. And I get the California rolls and they are awesome and the chicken is very good to.

Go for happy hour! Haven’t been in the main restaurant but happy hour is great. Good sushi and other things like dip and flat bread pizzas. Try the crab crunch roll. Voodoo roll is never the same heat wise so be prepared for spicy!!! Spinach and artichoke dip is a little runny but still good!

Our second experience here was definitely a lot better than our first time. We came during dinner rush on a event night and were seated promptly. Our waiter was nice and courteous and the food was good. I had red sangria that was well made and my boyfriend had some alcoholic beverages with pineapple which he liked. Overall our experience was nice.

I love this location of Kona! It’s so nice and they always keep it clean. The whole staff is wonderful and the happy hour is amazing! You HAVE to try the cupcake moscato. It’s life changing! 5 stars, will definitely keep coming.

I ordered some sushi for lunch there. The price was pretty expensive for the basic rolls. I was really there because I craved sushi desperately at the time. However, i think this place is more for hang out/​date/​fusion group with the atmosphere. If half of your party wants american and half wants Japanese, this is the perfect place as compromise. But if you want authentic Japanese/​quality/​price… then look elsewhere.

I am an easy to please customer. I worked in the industry for years so I appreciate how much is put into my food.. except here.
First the waiter was horrible. No suggestions, no help when I asked for choices of drinks. Same for ordering food. We ended up skipping an appetizer. Only rolls are really offered as far as sushi, not much release.
We really said little to the server when we ordered yet he slammed or plates on the table and walked away.
Food was decent for a chain restaurant, but if you want to be treated as a customer, this isn’t the place to go.
Also the Bloody Mary has more garnish then drink… Including a slice of salami.

Kona is a reasonably solid choice. American/​Asian fusion. Hard to classify their food. We dined for lunch this time. We got the pesto linguine and jambalaya. Both were good. Macadamia chicken also was ordered, but I didn’t sample that one. I’ve had it before and it was fine when I did.
I can’t really rave. The food was good. Service was good. Portion size was reasonable. But nothing to knock my socks off. They do seem fairly consistent. In other words, A-​OK.

Great Happy Hour specials if you can get there early enough for a table at the bar or outside. Met my girlfriend at 5pm on a Friday for HH and there was already people standing around waiting for tables.
Very happening place located at San Tan Mall with great patio seating, unless its 110 out with humidity, then it may be cooler to sit inside.
Service was a bit slow, however I know they were very busy.

Hot and sticky… love the vibe of an open air bar, but not during an AZ summer. We opted to sit in the dining room over the bar but it was still pretty warm. :(
I suggested my husband and I try this place because I was craving Asian food. Beyond sushi, there is little asain on the menu.
I ordered the tacos with pork fried rice and the rice was sticky and hard, like it had been sitting out for a while. My husband got the Cuban sandwich and it was dry.
The food wasn’t great, but the customer service was good. Our waitress was nice and attentive. The manager checked in on us and made things right.

Came to have dinner with my daughter here. The place is nice but a bit too warm for my taste. The service is great and the food is pretty good.
Their menu has quite a variety. You can chose from Japanese, American or Thai (I’m sure this satisfies People in a large group).
Either I’m old, don’t get out enough or this is an Arizona thing because I haven’t noticed this back home. They have happy hour from 5 – 7 and then again from 9 – 11.
I tried the chicken pad Thai. Everything was good just a bit too soupy, actually way too soupy. My daughter had the sushi she loved the Las Vegas roll. She’s a student at ASU and said she would frequent this place.

Overall was an okay experience. The food was a bit too overpriced for generic dishes.
I got the lemon-​garlic shrimp penne and it was not anything special. It did make my stomach hurt a little. It would have been nice if it said anything about it being spicy. It was a little too much for me so I didn’t end up finishing my plate. The flavor was just all too plain and it got this repetitive taste to it. So it’s like a ³⁄₅ to me.
My boyfriend got the basil pesto pasta and he was okay with it. He’s not too good with oil so he got a slight headache. I had some of his dish and it was alright, again nothing too special. ³⁄₅ rating from him.
His brother got the jambalaya and he said he did not expect the spice (lol this was his first time trying though) he did like his dish and we tried a bit of his and it was pretty good. I’d prefer that over my dish if anything. ⁴⁄₅
Service was okay, nothing too amazing. This place was a nice experience, but I don’t think I’ll find myself dining here again (just visiting the town).

While my daughter is away on vacation I went here yesterday for some much needed sushi since she doesn’t eat it. I went by myself and sat at the bar. The bar tender was really great and she even offered suggestions since I had never been there before. I had a few drinks and the crab crunch roll. I ordered it because half the pictures on Unilocal are of that roll. Well I’m so happy I followed the crowd! It was so flavorful and I enjoyed every bite! The only mistake I made was turning the menu over and reading the app section… how does one not order avocado egg rolls? Can you say yummmm? I hate cilantro but I dipped each bite into the cilantro dipping sauce and enjoyed the party in my mouth with each chew! Lol I will go back soon because there were a few other items on the menu that I wanted to order (I just didn’t want to be that girl!)

We initially came under the impression that HH was all day on Sundays. Bummer to find out that that is only extended at the Chandler and Scottsdale locations only. Not an issue, therefore my review is not based on that.
Service (5): Danny was awesome and honest. He told us what was good, bad, and iffy. Although I don’t know him personally, he appeared very honest and knowledgeable about the menu, which is a huge plus. It is extremely important that servers are familiar with the menu items.
Danny continuously came back to check on us, which was much appreciated.
Environment/​Vibe (3): For the location, my expectations were set higher. I would’ve expected the bar area to have larger t.v.‘s; that area (including) outside is larger than most. They definitely could benefit from larger screens; especially when they tend to have games on.
Food (4): We ordered 5 rolls:
— Sunshine
— Shrimp Tempura
— Shrimp & Lobster
— (2) King Crab
All pretty decent. The avocado was fresh (super plus); over ripe avocado is not tasty in sushi.
Drinks (4): My Moscow Mules were decent; sent first one back because the ginger beer was flat. But, replacement and 2^nd round were delish. The parental unit ordered Chambord Margarita; must’ve been good cuz she had another round.
Overall, everything was decent. Food was a tad bit pricey for not being a standalone establishment (total bill before tip was $ 135). I may try again as there were other ‘non-​sushi’ items on the menu that caught my eye.

Stopped by for a quick lunch at 11:30 when it opened, was greeted and seated right away. Waters were poured and waitress came over introduced herself. We ordered 1order of Shrimp Sushi, 1order Salmon Sushi, Pot Stickers (seared chicken & vegetable dumplings, asian slaw, traditional soy dipping sauce) and Chili Lime Shrimp (roasted corn, cucumbers, red onions, tomatoes, avocado, sautéed mushrooms, wonton strips, honey lime dressing).
The service was good, the space was great to sit out in, plenty of room, but the food was the most mediocre tasting food I’ve had at a commercial restaurant. The potstickers were tastelessness. The filling was this gray color minced filling. The Salad though pretty, was Blah tasting. The sushi was colorless and tasteless too.
I’m sorry, I old not come back, plenty of other restaurants in the Santan Village that are tastier.

We were having a goodbye luncheon for a friend. My sushi and salad combo was tasty and fresh. My friend enjoyed her salad. Our other friend said the turkey burger was «meh» and wouldn’t order it again. Potstickers were good.
The downside is that I enjoy sitting outside. This patio was very noisy with too loud music over our heads and lots of traffic going by. Our server was cheerful and consistent. We would come back but skip the turkey burger.

I really enjoy Kona Grill, they have a wide variety of foods to choose from.

Location: it has lots of seatings with booths tables and patio areas.
Service: Hostess makes you feel welcome and our waiter was attentive. However, he did interrupt us every single time we were in the middle of the conversation. I thought that was pretty rude. He didn’t say excuse me and just stopped us while we were talking. After the 5^th time, it became very irritating.
Food: I ordered the Ahi tuna appetizer and it was absolutely delicious. Their spicy tuna was a bit tasteless. Caterpillar rolls was delicious. As for drinks, I ordered the ice green tea and loves it!
Rating: I am hesitant to come back here again due to the constant interruptions. Overall I think this place is decent.

Honestly I wish that Kona would extend their happy hour to their dining room… Sometimes it is soooo hard to find a table during happy hour and we have to wait forever to eat… But the food is so good and the prices are so great. I guess it’s just part of their business.
My favorite thing to get is the crab crunch roll. I could prolly eat three whole rolls by myself… But I shouldn’t.
Frozen margaritas are super strong if you like you’re tequila.
Usually have a pretty good beer for the Sam Adams Special which is only 3.50
Rolls and appetizers are half off, and there are other plates for $ 6 bucks — only the ones onthe list tho (found onthe outside tables)
It’s pretty good deal but it def adds up esp if you get to excited! Lol
More food:
Bbq chicken flatbread is cheesy and yummy but it is spicy.
Avocado egg rolls yummy!
Lettuce wraps are great too.
I recently just tried the bulgogi tacos the tortilla part was good not sure what type they used. Didn’t like the sauce tho, it was too salty.
Love Kona HH!!!

I must say first of all that my initial visit here was mind blowing. I don’t think I’ve had a dining experience like this in a loooong time.
I walked in and was greeted by too-​cute Chelsea. She’s adorable, friendly and engaging. She’s definitely a great place to start the dining experience. She even remembered me the second time I went in (and where I sat!).
Then Toni (I hope I spelled that right) greeted me. She’s the perfect waiter. She takes your order, gets you what you need without a bunch of talking, but not rude or silent, she checks back with perfect timing and is just on point.
And the food. WOW. It was SO delicious. I had the sweet-​chili glazed salmon salad. I asked for the dressing on the side and it came out and was beautiful.
This salad is the salad to end all salads. The salmon was cooked perfectly, the togarashi tofu needs to be a menu item by itself. It was a taste explosion! The salad is substantial and is really something so above and beyond what you think you’ll get at a chain (and you’ll forget it’s a chain soon enough — this food is more than on point!). It’s divine.
The second time was almost a crushing disappointment because of my previous experience (although it wasn’t that bad, I was just so hoping for the same one).
The waiter was okay. He wasn’t friendly, he didn’t come back and ask how my salad was (I got it again!). He filled my drink up okay. His service just felt rushed, sort of, even though the restaurant wasn’t busy.
I got my salad with the dressing on this time. NOTE: DO NOT EVER DO THIS. It was DRENCHED. I almost gagged with all the salad dressing on it. I won’t make that mistake again. The salmon again was cooked perfectly, but this time the tofu tasted like cold tofu. Ick.
I also had the edamame, but you can’t really mess that up so it was fine.
All in all this restaurant has my heart if only because the people are so incredibly awesome and as long as Toni is there forever (with cheerful Chelsea!) I’ll totally be back.