FlipSide

Very cool place! The only thing that I consider it’s important for the owners to work on is on hygiene, since it’s a play place for mostly the young and kids, it should be periodically schedule a good clean, the toddler area is pretty dusty, the carpet looks like is not vacuumed daily and the machines are as well very dusty, windows not cleaned. I consider this crucial. I also agree with the lady that post a picture of the very dark area for toddler, is not inviting for them, should be brighter. It’s pretty cool apart from that, but it really makes me think twice in coming back

Had my sons 8^th birthday party at flip side on May 21. We purchased the great escape package. They include a «teenager» i.e. Room attendant who helps to orchestrate the chaos. The package includes a room for an hour and then attractions for an hour. The room was nice and big, but you get pushed out pretty quickly so they can set up next party. The attractions packages are a rip. I think my son got through one laser tag and had to wait in line at the bumper cars for 30 minutes, because they had to switch out a few bumper cars… The lazer maze was another disappointment… My wife attempted to go through the laser maze with my son… Waited in line told the teenager that she wanted to go in with my son as a duo. Finally got in there and the stinking card expired… Bummer. Honestly I think you stand in line longer than you actually get in attractions… Also the birthday room girl was tipped twice, which was more of a communication breakdown between my wife and I, but possibly a slight integrity issue on the teenager room attendant. Overall meh… room is nice, but expect total chaos, maybe you get 1 or 2 attractions for the kids, and that is all you get for $ 300 plus (which includes double tip)

Note: KK, Shelby, & London’s rating and review.
KK: this is so awesome!
Shelby: I love this place soon much
London: bouncing up and down from excitement
With that said, the food could be a little better. Would love a full bar for me. But that aside there is really a lot of awesome things to do here. Nice pool tables. Many lanes for bowling. Lazer tag. Two story jungle gym. Bumper cars. Arcades. Nearly a condensed Disneyland. Come to think of it i believe we attended a Radio Disney event here. Staff are all super sweet to the kids.
Keep it up folks!

Had a less than favorable experience at FlipSide this past weekend for Olivia’s 7^th birthday w/​her classmates. We left feeling disappointed as did the other parents. Reached out to FlipSide management and they did let us know that there were some unfortunate events that transpired this past Saturday to which they were not prepared for in turn throwing everything off. What they DID do was make it right by issuing a refund as well as some passes to come back for an opportunity to experience it the way it should be. Honestly — that’s all we could ask for, to which most places these days would have just said, sucks to be you. Thank you #FlipSide for making this right! You have earned us back!

Tonight sucked bowling balls. Not really crowded but after being told our server would be right over and then asking where our server was 3 different times we had a little talk with the manager, which took like 10 min. Hey guys your service is crappy. I wanted a drink, but not 45 min into an hour of bowling. If I’m anticipating a drink I’m disappointed when I’m not even asked if I want one. And hey «mr manager» thanks for your lame «I’m sorry» dopey apology, I feel so much better now. Why would I come back here when you show me you don’t really care and service is bad and prices are high?

This is a pretty neat place for people of all ages. Customer service was good. Bowling is awesome there because of the couches and great lanes. However if you are bowling with little ones you will have to ask the front desk for a light weight ball (a bit inconvenient). Would go again with friends/​family.

If I could give this place a zero star I would, they deserve nothing. I have been here multiple times and it is worthless. That last time I attended I made the decision to never step foot in this place again. I went with my boyfriend one afternoon, it was not busy at all. We were bowling and waiting and hour before someone came over to ask us if we would like to order anything. And the only reason they asked was because the waitress’s family started a game of bowling in the lane next to us. I was outraged, I went and asked for the manager. Come to find out the group of people that were standing in a circle and chatting, one of them was a manager. He was so unprofessionalism. He did nothing for us. We finished our game and left. We wrote a review on Facebook and was personally contacted by someone higher up. We wanted nothing they had to offer. All it took was for the employees to do their job, which is why they are paid to be there in the first place. Worst customer experience ever. To this day I will not recommend or step foot back in the building. Don’t waste your time here

The arcade is pretty small with mostly ticket games and high cost arcade machines. The place is fun with a good ambiance overall and a great bowling alley.

I have been to Flipside several times in the past couple of years and it just seems to get better every time I go. After reading some of the older reviews, I felt compelled to chime in.
The bowling lanes are the best in town and very well maintained. I always have a great time playing laser tag with my college-​age son and he loves it too. The arcade has got some great new games that I haven’t seen anyplace else in town.
I have always loved their pizza but I have been pleasantly surprised at how good everything else I have tried is. I know they had a rough start with the food but it seems like they’ve got it right now. I have never been disappointed with anything I have ordered.
I have really noticed improvement in the lounge. They have a good beer selection and a much cooler crowd then in the past. I think word must be getting around, I hear they didn’t serve alcohol when they first opened but they do now. The karaōke on Fridays is pretty fun to watch, though I am not really a singer.
I see a lot of people bagging on the service in other reviews but I’ve always found it to be top notch. Any issues I have had, the staff has worked hard to make it right. Overall, I really like coming to flipside and I find it a great place to hang out with my friends when we are looking for something to do.

Worst service and food (even by bowling alley standards)!!! We visited tonight with a group of 10 to bowl, have some drinks and munch on appetizers. We had finished our first full game before our server finally brought us pitcher of water (we had to track him down 3 times to repeatedly ask), waited over an hour for our appetizers, however, our beer came out within a mere 40 minutes… Won’t ever be going back! It’s such a shame, we had high hopes for this place since there’s really nothing like it on this side of town. :-(

Good drinks nice clean atmosphere but I have to say scattered ass everywhere sad thing is it’s young teenagers with shorts that don’t cover anything and groups of girls shaking their ass when u have children and families trying to have a good time where they spend their hard working money. Sadly there should be a dress code to the point where its respectful for the person and others… Sad to say their parents don’t know they dress like this… But for the most part it’s decent

Wasn’t sure whether to give 2 or 3 stars. Maybe it was me. Maybe I came in with a higher expectation. The employees are young, so I’ll give them that. But no one seems to be very helpful or know what they’re doing. Just expensive for what you get. You kind of stand around waiting for someone to help you.

Nice place, games for younger kids, bar like feel for adults, missing the mark for teens; we tried hot dogs, burgers, sample platter, a little on the salty side, but otherwise OK.
Come early to avoid crowds/​lines.

Warning! Unlimited bowling is not UNIMITED… was part of a large group that purchased unlimited bowling for a time block saturday night. But two hours into our unlimted bowling our games were shut off and an employee rudely came into our area and started putting out bowling balls away. No one knew what was going on because we were suppose to have unlimted bowling till close. The managers said since they had a waiting list of people who purchased unlimted bowling that they ended our games.
They were rude and kept trying to explain the small print of their unlimited bowling and would not listen to us explaining that it is false advertising to call it UNLIMITED bowling when there are limitations to it.
I use to like this place but probably one of the worse customer experiences I have ever had. This was a large group planned event and they could care less that they were losing he business of 16 people that all paid for unlimited bowling. I will never say anything good about this place ever again and will tell everyone i know to never go there.
Good job flipside you just lost my business.

Pretty awesome place! 4 stars for «attractions» they have a pretty decent arcade, laser tag, laser maze, jungle gym, bumper cars, mini bowling, bowling and pool tables. 3 stars for food, it isn’t awful, but its also not great. They have a decent menu but think along bowling alley food/​small bar taste. 3 star on price unfortunately, if you don’t come on a night they have a special running or you come on the weekends, prepare yourself for spending an arm and a leg and waiting in longer lines for the attractions. I came here last night with my son and a few of his friends for his bday. I think I ended up spending about $ 125 by the end of the night. This included attraction cards for each kid, arcade cards, food and drinks, we stayed about 3 hours. Office staff was nice, helpful and the place was clean and safe. If you can come on a weekday night and try avoiding weekends its less hectic (think of amazing jakes/​peter piper as one and 3 times as busy)

This place is very unique and fun. Every bowling lane feels like you are in your own private bowling alley with two flat screen TV’s playing music videos and sports as you bowl! They have a fun but small game room and jungle gym for kids as well. And a small concession stand and there also is table service. Games and food over priced and food is not good quality.

If you’re tired and disgusted by of all the usual dirty, out dated and worn family fun centers then head to Flipside.
I just took my 6 year old daughter for father’s day and we had an amazing time. The inside was modern, spacious and inviting. All of the employees were very friendly and helpful. Between the bowling, mini bowling, pool tables, arcade, bumper cars, blast pad, and lazer tag there’s something for everyone. Bowling at night was pretty cosmic with all the neon and black lighting. They have auto bumpers for children that automatically go up when your children bowl and go back down when the adults bowl, though I did see some adults using them. The bumper cars were really fun, even my very small daughter was able to drive one herself. The bumpers on the cars themselves are very soft so you don’t get the jarring whiplash feeling.
I was hesitant about getting food at a place like this from past experiences. Luckily my little one was hungry and I caved in to her request. Thankfully the food turned out to be great. My daughter had a kid’s meal and I chose a double cheese burger which turned out to be huge. I was expecting two thin patties but they turned out to be thick and pretty juicy. Certainly an added plus is that they’ll bring your order directly to your bowling lane.
I felt the prices were not bad considering the attractions, cleanliness, and the package deals, like the 23 dollar unlimited attractions, which helps. Each person receives a card, like a hotel key card, that you preload and swipe for the attractions, and arcade. No more cramming tickets into your pockets as the card automatically keeps track of your tickets. You’ll have to preload the card to play the arcade games. They were a little on the high side, but the games weren’t out dated either.
We will undoubtedly be back.

For being extremely expensive, ($ 21/​each for 4 hrs) I expected nothing but the best. It was pretty big. They have two Bowling options, covered under various packages one is the full bowling one is mini bowling which is nice. They have a typical slew of arcade games, but none of those are included in any of their packages they range about 75 cents apiece except pool is 2.50 which is a lot. The bumper cars are pretty good it’s probably one of their best features. they called blast pads I think. They have a small laser tag area. One of my favorite arcade type of games is air hockey and I was disappointed to find out they have old air hockey tables that don’t work very well. I can’t tell if it’s the table or the pucks or a mixture of both I think it’s mostly just old crappy tables. For the same amount of money in good weather I would definitely rather Castles and Coasters. The atmosphere is ok it is definitely filled with very small children even though it’s pretty entertaining for children I would say up to low teens max. Mostly soccer mom’s and bratty 5 – 7 yr olds. If you want a true amusement park experience with a more general diverse crowd, lots of better ride I would definitely do castles and coasters. The location is kind of out in the middle of nowhere in far southeast Gilbert. I ordered an $ 11 burger and the amount of fries that I got with it was about the size of the McDonalds small fries not kidding. See photo.
To make a long story short its not worth it to pay $ 21 a person just to have access to a tiny laser tag area, a few bumper cars and basically one other tiny thing. Everything else cost extra after your in

Over priced, lacking customer service, very poor quality of food with extremely long wait times, filthy ball pit area and just a great disappointment.

I have split feelings about this place. i had a great time, with a great crowd. but when we initially came, and had a reservation — the people behind the counter asked us to get in line. But. we had a reservation. So in line we had to get, which was weird.
But as far as the bowling went, it was completely adequate. As I said, I had a great time. We played way longer than expected until they closed and threw us out (as they should, we should respect their hours of operation).
So some good with the bad. What can I say?