Denny’s

What type of restaurant will not allow you to place an order for pick up? I called in this evening to place a sizable order. The gentleman on the other end of the line told me that «we cannot take orders to go or for pick up over the phone because too many people don’t show up to pick them up». To provide resolution, I offered to pay by visa over the phone prior to pick up. He then retorted that they were unable to run a card by phone manually. I understand that people may call in orders and never show, but for people that offered to pay prior to pick up, have a way to facilitate that in order to provide a service to the customer. Because of this, this Denny’s will never earn my business.

I’ve eaten here before and have usually been happy but it’s been a while since I’ve been in.
We ordered normal breakfast food, grand slam, etc. nothing that should be that difficult. Well, after 30 minutes our food finally was brought over after sitting for 15 minutes in the window and everything on the plates was cold. Pancakes would not even melt butter.
It also seemed as if the people working there did not want to be there. The manager didn’t appear all that friendly either which might explain why the workers were in such bad moods.
Next time we want food like that, we’ll take our business to IHOPS.

Oh Dennys. Man I came here every birthday with my family, I loved the chocolate shakes, and how they brought you the extra in the metal shaker was awesome. But I started to realize the food wasn’t the same as it used to be, maybe it was just some cook that day, but I have tried other breakfast cafes and I like trying new places that seem to have a more personal, maybe family run feeling to the business. It’s good, but I go elsewhere nowadays.

It doesn’t matter how many other places I go, I am always down for a late night dirty breakfast. Pancakes, eggs, bacon, sausage, and hashbrowns make for a great late night dinner. Free wifi and cheap. Nothing fancy here, just Denny’s.

Poor service. Waitress with an attitude, manager with lies. Don’t come here. I know I will never return. Read my Unilocal.You’ll know I’m open minded n give good reviews when warranted. The service here was so bad I almost cried! Leeka was sullen and ignored me while I was waiting for my car a/​c to be fixed nearby. I would’ve left a fat tip but instead she pulled the whole place down with a bad review, a customer who will never return, and who will also spread word of mouth to others to never go there!

This was yet another disappointing visit to Denny’s. I have been to several in CA, and now one here in AZ. I won’t be coming back to any. This One was way under staffed, food was horrible, coffee was nasty, eggs were more cheese than eggs, toast wasn’t even toasted. Took for ever to get our food. Thanks but No thanks! The only reason I have them two stars was because they staff did try, but there was just not enough of them. Did get an apology, but still not enough.

We have been coming to this Denny’s for years. The service is always the same, good. I like the consistency and this place has it. I usually get something different every time I’m here and it’s always good. The parking lot is clean, the restrooms are clean and of course the inside of the restaurant is clean. I would recommend this Denny’s to my friends and family.

My family and I went to Denny’s today and had a wonderful experience. Our waitress was Maria and she was great and polite, always coming by our table to make sure we were doing ok. I definitely recommend this location. Thanks Maria for being a great waitress.

Good pancakes, bad eggs. Bad customer service, looks like prison (needs brighter colors), bacon was flimsy, grape jelly too salty, hash browns not crispy enough, knives not sharp enough to cut my pancakes, chairs should recline, straws were too round, napkins felt like toilet paper, WAY TOO COLD, they didn’t even offer the wifi password

My friends and I went to Denny’s one night before a movie because it’s quick and easy (and cheat day). We had a great experience which I’ve never really had at a Denny’s. Gemini was our server and he was on top of it. Good food and good times.

First. It’s freezing in the dining room. Friday night. 85′ outside (only because it rained the last few hours) & it’s 60 inside. WTF? One of my biggest pet peeves.
I don’t care if the staff is hot.
I don’t care if the cooks are hot.
Unless they’re buying my meal, cater to the customer & not the staff.
I’m here on a fundraiser night. Maybe Friday nights are generally slow because the place is basically empty when we walk in but it’s getting busier.
C & I were instructed where to sit so we took a booth in that area. The booths around us began filling up until ¾’s of the dining room was full.
What a great turnout for Denny’s & AYT.
We sat & waited. And waited. And waited. The tables around us weren’t waiting. They had already gotten their orders taken. So we waited some more. Now I want to issue a news flash: when the customer still has their menus, it’s a strong possibility that they HAVEN’T ordered. Yet the staff kept walking passed our table. I guess we sat at the stealth booth. Eventually Leekai came to take our order. Yipee. I say that sarcastically because her persona was of a VERY disconnected server. I know it’s a bummer to have to work. But OMG, look around, do a good job & you stand to make a killing tonight.
C got lemonade. I got soda. The lemonade was beyond week. More like lemonwater. C wanted to exchange the «lemonwater» for a different drink but Leekai never came back. Eventually C got another server to exchange his drink.
C ordered the Sampler duo with Chicken strips and Quesadilla. $ 5.99. A runner tried to deliver C’s food to the table behind us but they turned it down & we stopped her before she had a chance to run off. I guess she was new & hadn’t learned the table #‘s yet OR Leekai wrote the wrong one down.
The Quesadilla was a full Quesadilla cut into 4 wedges and the 2 chicken strips were your average chicken strips. Not a bad deal though for $ 5.99. C said his food was A-​ok.
Freezing dining room. Watered down lemonade. Non existant server. A-​ok food. 2 Stars.

Worst Denny’s experience by far. The food was good, but our service was horrible! Our waitress was in her own little world the entire time. She spilled stuff at the table, didn’t know how to communicate effectively, failed to check on us, and then disappeared when it was time for us to get our check. We waited about 15 minutes to receive our bill and to-​go container. Her behavior was off, can’t put my finger on it. When we went to the front counter to check out, we started to talk about our visit. She bolted up to the front, grabbed our ticket and said «I’m giving them 15% off»… then said «oops wrong table. But I’ll give them 10% anyways because they heard me say it.» She was speaking as if we weren’t standing there listening to her. I am beyond disappointed and won’t be back any time soon.

My daughter and I were short on time and had only 40 mins to order and eat. We were seated with orders done and food on our table within 15 mins. We had a wonderful experience with our waitress and the whole experience was smooth. Kudos and the food was yummy!
Thank you!

Love coming here with my family, Tony is a great manager and an awesome guy. Our server is usually Eric, he’s a super hard worker. Never had to ask for a refill or anything. We come here over IHOP because it’s just better overall. The service, food, and experience when we come is always great quality.

Service was very poor. We ask the waiter and manager all together a total of 4 times just to get a straw. That’s not including other items we ask for. My husband found a hair in his water. I later found a hair in my egg whites. I asked to speak with the manager, still waited 5 mins til she came to see us. She didn’t charge my meal however, service was still very poor. They stated they were short staff however I personally feel that there should be no hair in the food! But if you’re into that thing and want to take a chance well than this dennys is the place to be.

Food was good and service was good, I just rated a 4 due to the chainyness

Good food. Amanda is an amazing waitress! AARP discount and senior menu. Would highly recommend.

Came here for our annual Christmas dinner & movie. I have to be Honest, I have never been a fan of Denny’s. In my experience the service has always been poor at best and the food usually matches. I am very happy to say that this was NOT the case this time. Our waitress (Stacey) was friendly, fast and always smiling. Our food was served hot and in a timely fashion. I believe this location has figured out how to keep people coming back… Good food served fast and friendly staff. Simple.

Friendly environment, what can I say? Food is great, service is great, staff is great, makes a Denny’s complete!

It’s a Denny’s what more can you say? Grand slam, endless cups of coffee, good people watching. Fed the family for $ 25 with tip and we left stuffed.