Dairy Queen

One of the BEST Dairy Queens I have ever been to. As soon as I walked in the front doors I felt this welcoming and joyful aura. The aroma of waffle cones being made and to see this handsome young boy with long curly hair had the friendliest smile and asked me how my day was going. I’m very pleased with the staff and the products!!!

Tried to take my boys there twice around 9:30 and the crew told them they were closed, also drivethru was closed but hours say 10p. m? Not good.

Great, fast service and delicious ice cream! I came in the morning and employees were happy. The music was great and loved my experience! Always satisfied when I go to this Dq.

If you were at Dairy Queen tonight, sorry for causing the seven car back up. Unfortunately the staff felt the need to force us to order a sundae instead of allowing us to order an ice cream with a topping as is advertised on their menu board and as we have done twice weekly for the last three months. The manager, Chantel laughed at us to our faces claiming company policy, while the original staff member was complaining about us to other staff. We asked repeatedly for him to discontinue and asked the manager to have him stop while we were still there, but customer service isn’t what it used to be. Better to make us upset and cause a back up then to honor your advertised menu board.

On Saturday I paid cash for a dipped waffle cone and watched a kid with dark hair take my money, give me change and then make the cone while touching it. Missing the hand washing step completely.
When he tried to hand it to me I asked him if he realized he handled dirty money before the food. He shrugged and asked if I wanted a new one. I said yes of course. He walked away, dumped it in the trash, half heartedly washed his hands and made a new one.
I prefer my ice cream without the attitude and germs.

Great late night snack of ice cream, ice cream, ice cream!!! I scream for Ice Cream. Not like the old DQ with all the fast food. There’s like three things of fast food on there menu like chicken, hot dog. But they got ice cream ;))) this one is clean, and all staff have seamed to be very nice

This place was gross… I regret going here. I should have just went to the Gordo’Gordo’s next store. Save your time and money and go somewhere else.

There were four employees when I walked in there were zero customers. Not one of the employees smiled or said hello. The man that took my order actually look like he was physically in pain being at work, or had an extreme hatred for people. I ordered one of the iron grill sandwiches and three blizzards to go, they were all put in the same bag so my ice cream is sitting on top of my hot sandwich. Really? I’ve never worked at a fast food place but I’m assuming that hot and cold items going separate bags! The customer service is horrible but the food is good so you just have to suck it up and keep going.

We chose to drive through the DQ on our way home for a tasty treat. Well, with the size of vehicles in front of us, our vehicle was about 10 feet back from where the intercom was to order. However, the DQ employee took us for idiots. We just didn’t want to yell. «Sir, we can’t hear you» the guy says to us! So this frustrated us. They didn’t say sorry even when we got to the window and tried to explain, she looked at us dumbfounded. I never ever expect 5 star ( Unilocal 5 star) service from these franchises that employ high school students for minimum wage. So as I write this, I know I will be back one day, but I would hope I can give you guys a better rating because the employees will be more cheerful and understanding. One could hope, but I do love my strawberry chocolate dip blizzard! So slap a smile on your face for $$$ you are earning, cause the happy customers will come back and you’ll get good reviews. Oh and my blizzard was definitely not the frozen treat you can turn up side down, she didn’t even do it, we were given our blizzards in a paper bag… Yeah, I know AZ weather sucks…

Overall pleased with the experience. Customer service not great but the employees were not rude. Chocolate ice cream tasted a little funky tonight. Can’t place it, but seemed almost tangy. Hope it was a fluke. Been there several times before and it was tasty.

Have been here twice. Both times I’ve asked for a Blizzard with Reese’s PB Cups. Both times I’ve been given a Blizzard with cookie dough. Seriously? If you don’t know the mix ins, don’t make the Blizzard. Let someone make it who knows the difference.

Wow… the customer service here on a Saturday late morning was ridiculously terrible. No greeting, no smiles, no personality whatsoever! The girl preparing the food simply set our items on the counter without saying a word or making eye contact. I guess it’s up to the patrons waiting for their orders to figure it out… I don’t think I’ve ever experienced anything like this before. It’s a good thing DQ is a yummy treat! Maybe reconsider your staffing decisions.

So glad to have something close to our house. We have gone here a few times and has been good! We have ordered the club sandwiches and blizzards. Everything has been good!