Chad’s Independent Painting

I hired Chad’s company to paint 3 rooms in my house. His estimate was fair and priced under some other quotes. I ended up using his company based on the reviews on Unilocal and his quote. I wanted some dry wall repair done also, and it did take several follow up calls to get the estimate for this, Overall, his team was very professional and clean. At the end of day 1, I realized they were painting two rooms upstairs with the downstairs color! Yikes! I informed them the next morning and they apologize and corrected with no issue. Overall the paint job was done great, lines straight, no splatter etc. The only reason, I would not give them a 5 star is that they did not remove any switch plates and painted around them. Now all the switch plates are stuck to the paint and hard to remove. If I had known in advance they were not going to remove to paint, I would have done it. I have never had to ask that question when I hired painters so I guess I just assumed it would be done. Lesson learned for next time I hire a painter.

I’m not sure where all the good reviews come from.
I called Chad the day before yesterday requesting a quote for some interior paint work.
We set an appointment for 10am today to have him look at the job and provide a quote. My wife waited and waited and Chad never showed. No phone call, nothing.
So, I always want to give someone the benefit of the doubt before rendering a judgement. I figured maybe something had come up and would be willing to give him a second chance.
I called Chad today several times. Text him several times. Messaged him via Unilocal.And nothing. No call. No text. No response to my Unilocal message.
This is incredibly unprofessional. I would not recommend Chad to anyone. If someone can’t answer the phone or return a text, why would you trust them with a project in your house?
Unbelievable.

Chad and crew made the long drive to Surprise to repaint my property out here. He was very professional and they did an exemplary job. I couldn’t be happier with the result. I highly recommend his service.

Excellent service and painting. On-​time, clean, courteous and patient. We didn’t care for the color «we» selected and Chad’s Painting was kind and very helpful with us in another selection. They waited for us and finished the inside of hour home with fabulous results. The prep and clean up like professionals. We have crown molding and the prep they went in to protect the molding was excellent. They are very reasonable and fast. You will not be disappointed in their work. We will be hiring them for more painting in our home. Thank you Chad for your service … We Love It !!!

I chose Chad’s Independent Painting in April to paint the exterior of my home. They did an excellent job. Based on this, I again selected Chad after bidding with other painters. I told Chad I needed to have the job started early. They showed up each day on time at 7am. On the first day Mike pointed out that the color did not match the current wall color. It turned out that the prior painters had left us the wrong touch up paint color. Mike took back the custom mixed paint and got the right color with no cost to me. The job, which included walls, ceiling, doors, and trim. was completed in a professional manner. They were careful to protect furniture and floors. They did a through cleanup before they left. I have recommended Chad to others, and will use them in the future.

A total disappointment. False promises and a lack of follow through.
Here’s the full story:
Our experience with CIP started off positively back in April. Chad personally inspected the doors and door frames in our home. We examined each door and frame in our midcentury home, and explained that we wanted the doors to be sanded and painted. Chad said that would be no problem. He would hand sand everything, and spot-​sand the larger imperfections with a power sander. Chad provided a quick and competitive verbal quote. Nothing was provided in writing; just a handshake and a promise. A few months later we were ready to begin the project. We confirmed the original quote with Chad and scheduled the 2-​day project over text. Chad arrived on time with his brother and another painter. He spent 5 minutes giving vague and hurried direction to the other two gentlemen and said he had to go to another project and that we «were in good hands.»
We were told that the 2-​day project would now be done in less than one day. As they began, they did no prep work: No drop cloths, no taping, and no protection for our personal items. They were equipped with a can of paint, a paint brush and a hand sand block. When we inquired, Chad’s brother explained that only hand-​sanding was included. We called Chad to clarify our agreement. Chad confirmed our agreement and said his team would go back to the shop to get the electric sanders, leaving us wondering why they didn’t bring them in the first place. As his brother was preparing to leave to get the sanders, he explained that they would be back within 60 – 90 minutes, and then instructed the other painter to pack everything up. That was another clue for us of more disappointment to come.
We waited for an hour (we took 2 days off of work to be home for his project — good thing we were!), and then received a text from Chad explaining that he can’t do the job because his brother’s truck broke down, he was in Tucson (even though we heard him tell his brother that he was going to Scottsdale), his crew was taking a bus for other projects, and that his brother convinced him that there was too much work involved. He said we can get a good painter on Unilocal,which was hilarious because that’s how we found him!
We were treated like a quick and cheap half-​day project, despite being quoted for 2 full days. It seemed to us that Chad’s brother just didn’t want to work, at one point telling us that spot power sanding would «add an extra few days» to our project. He even peeled a foot-​long chunk of paint off of one of our door frames, which they never even offered to fix after they abandoned the job.
And to think: We even took the door hardware off for them!
We reached out to Chad to give him one more chance to make things right, but he was unresponsive. Meanwhile, we found that one of the painters got paint on 3 articles of clothing in our closet while testing the paint color on the door frame in the short 20 minutes he was there. (Interestingly, the paint stains came right out with soap and water, even though we asked them to use enamel-​based paint)
In the end, we did the entire project ourselves. Power sanding took us 3 hours, not 3 days, and we amateurs completed the job in 2 days. It’s too bad, because they could have had another 5-​star review if they would have simply fulfilled their promise and treated us like the paying and reasonable customers that we are.
If you hire CIP, an experience like ours should encourage you to watch them carefully and get everything in writing.

I moved into a condo and wanted my daughter’s room and some accent walls painted before the furniture showed up. I set up an appointment with Chad well in advance of the date I got my keys, and Chad showed up and was on time. We reviewed the walls I wanted painted and he gave me some helpful advice on which walls might not look the best due to some transition sections. Then arranged for the guys to show up the next day to paint.
The guys were also on time (yay!) and did an amazing job. I noticed that they knew what they were doing and had little tricks to getting things looking perfect — and this was the reason I wanted someone else to do the painting! The two were finished much quicker than I expected and when the tape came off the walls I was impressed with how great everything looked. The joint where the wall meets ceiling was awesome and my perfectionist self doesn’t even feel the need to climb up on a ladder with a tiny paintbrush and do any touch ups! When the guys left, the only evidence they had been in my condo were some gorgeous walls.
Thank you to Chad and the guys for a great job!

Chad and his team painted my house in three days. I was amazed with how fast and professional they were! The paint looked amazing and they use the good quality that won’t chip off. Not only were they quick but the price was better than anything we looked around for. Chad also painted our garage door without discussing it in the price because it was so scuffed up and his guys fixed the door jam for free just because they noticed it was breaking. Very impressed, you will get much more quality for your money going with this company!

Chad is super mellow and easy to work with. I was skeptical with all of these great reviews, but his quality, price, and reliability are all exceptional.

Chad and his crew did an outstanding job!!! He was able to complete the project on the weekend so we could keep the schedule of the rest of the projects to be done before moving in. Chad accomplished a few other requests that were not on the contract, but performed them with a very minimal charge. His bid was half of what most painting companies wanted, but we were impressed with his attitude and honesty. We are pretty picky people, and honestly after the walk through, I was speechless, the place looking amazing!!!
Thank you Chad and your crew!
Karen,

Absolutely awesome service. Chad went above and beyond all my expectations in providing excellent painting service for my entire home (interior only) under a very tight deadline. Most impressively, he did everything on my rental property without me ever having to see him in person.

I had my back patio ceiling painted this week by Chad. His rate was very reasonable, he gave me an estimated date for ding the work and kept in touch with me to schedule a specific day… The ceiling looks great ! I would recommend Chad to anyone with need for a professional painter.

Got several quotes for a complete outside paint job on our house. After reading all his Unilocal reviews we were amazed when Chad came in below all of the others! But it was his sincerity and professionalism that won him our business! His crew showed up on time everyday and they did an amazing job not only painting but fixing drywall and trim. We couldn’t be happier! We have recommended Chad’s Independent Painting to several friends without hesitation! Thanks Chad and Crew!

Called Chad to have him give an estimate on a complete interior paint job on a 1700 sq. ft. home that wasn’t in very good shape. Was pleasantly surprised he was able to match my lowest bid. (I had 4 of them) .
I couldn’t be happier with how everything turned out. He went above and beyond what i had asked for. he patched cracks, sealed my sink counter top edges with calk and even fixed a hole at my shower head that i thought i was going to have to fix after he was done. I mean. wow. I’m not exaggerating when i say the interior looks brand new.
There is a reason chad has a 5 star rating here on Unilocal.This guy takes pride in his work and you can tell his employees do too.

WOW WOW WOW WOW was I surprised by chad and his crews work. Chads work was what I have been looking for from a painter for over 10 years now. His workmanship is not only the best it is the best work I have ever seen in the phoenix valley. Are company has been building in the area for 10 years and have gone through dozens of painting companies doing horrible work. Got on Unilocal and found Chads painting and could not be happier. They did a interior for us in Paradise Valley. The trim and crown and paint where very complex. But his crews outcome on the job was unbelievable. Thanks Chad keep up the amazing work this town needs more contractors like you.

We had Chad’s crew come out and do another painting job for us. They pained a small kitchen and the upstairs loft. Once again the people he sent out did an excellent job! I can’t recommend them enough.

Chad showed up on time and ready to work. Was very professional and friendly. Did awesome job on my really old cabinets. They were not an easy task as they had tons of old greasy stains. They turned out perfect! Highly recommend chad for any future projects !!

I called Chad to get an estimate for repainting the exterior of my house, after reading the great reviews on Unilocal.Chad was friendly, very punctual, offered a reasonable and fair price, and he and his crew repainted the exterior of my house in record time. They even finished a day earlier than planned. I am so pleased with how my house looks, and am impressed by Chad and his crew’s efficiency and professionalism. I would highly recommend Chad for paint jobs!

Chad did an awesome job painting our garage door.
He is very professional — arrived on time as promised, has all the necessary tools and possesses the skills to do a great job.
His pricing is very fair and competitive.
No job to small and no job too big.
I highly recommend calling Chad for paint jobs.

We had a monster exterior paint job for Chad…4 different colors… the house was in terrible shape and needed extensive prep… meticulous trim work required… we had an extremely TIGHT DEADLINE… and we had awful weather with those hurricanes recently.
No problem for Chad and his crew. I was astounded at their willingness to work late so the job was done… not only done, but done RIGHT… and ahead of schedule.
You might think the price was higher than everyone else, too… but you would be wrong. Chad bid the job right in the ballpark with everyone else… and when I told him there was a cheaper bid he beat the lower price.
So…here’s the deal… great prep work, painstaking attention to detail, going the extra mile to make sure the job is done on time and correctly, and a better-​than-​fair price.
We had never met Chad before, but we had confidence in his ability when he bid the job. Our experience justified this confidence. I recommend him 100%.