Bloom Design & Landscape

This is by far the worst landscaping company in Arizona. We hired them to design our backyard and extend our driveway and on paper everything looked great. When it came to implementation they could not follow through. First of all Bloom hires all sub contractors and has no consistent workers that do the labor on staff. This is their biggest problem. No consistency. They laid down travertine in our backyard and tried to convince us it was normal for it to be uneven and slanted. Thankfully it rained and we documented the flooding that occurred bc Bloom did not even use any survey equipment to lay down the flooring. Until my husband took various pics and threaten them, they fixed the problem. All the plants they put in were dead on arrival and had to be taken out. Their staff is not willing to help you and all they care about is getting their deposit. If you are building a home with Ryland homes MAKE SURE TO TELL THEM NOT TO USE THEM FOR YOU HOUSE. Ryland puts it in as part of a package but 12 out of 13 of our neighbors yanked everything that ryland put in their yard out and had to replace things with a new company. This company is a disaster of mass portions. Our driveway is still not fixed and bc they think it’s normal to have a driveway that have basically dips and valleys and thinks this is fixed. Don’t ever use Bloom!

I have to say the ideas in my head an my wife’s where great. Seeing them in are yard is amazing .But the fact that we started are project in august. And was post to be a 3 – 4 week deal but also give or take a week with bad weather. I have to say I hate them in the office the workers nice guys I know they have to follow orders. But seeing how I call with a problem an it takes 2,3 days to have it looked at they really suck. Oh an have to say it’s a week from new years an there still not done. Would I ever recommend this company. Hell know. Jus off the fact that it takes the person paying to call an call an call to get crap fix.

Original Plan — Bloom gave us a very good design with a pretty good price. They told us they would start the project in 3 – 4 weeks and it would take 2 weeks to finish our backyard.
New Plan — We are coming up on 6 months later and the backyard isn’t finished. We have been complaining constantly about the work. Their planning skills are terrible. They have tried to pull people off other jobs to get to ours. They asked to do a final walkthrough and payment when the job still has trash, work that isn’t finished, and no timeframe of when it will be finished. My wife and I haven’t had half of our backyard able to be used for our 3 kids in almost 6 months.
Not all of the delays have been their fault. Heavy rains caused a month of delays. That still puts us at almost 5 months and still work that isn’t completed. They haven’t offered anything to make it right.
We had even asked them to price out finishing the rest of our patio with marbella tile as that part looked really good, but I am not sure if we can wait until 2016 for them to finish.
It has taken a long time for me to finally write a bad review, but we have finally been pushed to this point. Zero accountability on their part. Too many apologies with no action.

Do not waist your money. dishonest people, just want to get your money and run away.
very disappointed by their behavior and their design. NO KNOWLEDGE of what they are doing what so ever.
total waist of money and time. I wish I had read all recommended reviews about them on Unilocal.
they are simply terrible people/​and the worst company in this business.

We bought a home in March that had no finished yard and Bloom did both the design and install on a fairly large project. Dolphin pools built the pool.
What bloom did well: A beautiful design. Their landscape architect (who doubles as their sales guy) is really knowledgeable and has a great eye. They also have excellent installers/​crews. These guys get out and get it done, when the company manages to get them booked. Now that it’s finally done… it’s beautiful. If that weren’t the case I’d give them one star.
What they didn’t do well: Their project planning and management was horrible. They were constantly behind. There would be days at a time, when someone should ahve been working (at one point more than a week) when no one would be on the job. At the very beginning of the job when they were supposed to be starting I called to ask where they were and they’d never even pulled a permit. They made excuses constantly for being behind and flat out lied at one point.
As long as you are happy with them, they are probably good. But they don’t respond well or respond at all to complaints. It was bad enough we were telling the pool builder we wanted them fired and we never, not one time during the entire project got a call from the owner even after we called and asked him to call.
Our project, pool and landscaping was booked the end of March and not complete until near the end of July.

If the financial committment to paying for professional landscaping is just a ‘drop in the bucket’, this is the place for you! Also, if you have a lot of time to wait for completion, you will love this company. A job that should have taken 2 – 3 days is taking weeks; and they will not correct the upset they caused on our front landscaping. The problem is internal, starting with the owner, working down to the office staff and supervisors. The actual crews that do the backbreaking work are FABULOUS!
I had to post some kind of star — however this company is worthless and my true rating is NEGATIVE 10 STARS!!! Spend your money elsewhere