OK this review is for the York PA location, but they are not on Unilocal.I am originally from the Metro Detroit Area«, I am used to dealing with Wright and Filipas and was content. The experience I had here blew them away. I needed a non custom knee brace. I got a same day appointment where they measured me, identified the size, and type I needed then ordered it. 2 business days later I got a call the brace was in. I came by to try it on and pick it up. It wasn’t exactly what I wanted so we looked through the book together I found one that I thought would meet my needs better. They ordered it and I got it the next business day. AMAZING!!! ALLTHISEFFICIENCY and a ridiculously friendly personable staff that made me feel like they actually knew, remembered, and though of me as a person not just a sale! If you are in the York area and need a prosthetic this needs to be your first call!