Target

Not the best Target I’ve been to, but not the worst. The service varies… I’ve encountered some really wonderful and exceedingly helpful staff. and I’ve also encountered some people who are have no interest in customer service at all. Usually, when I come here I can find what I need, and I’m in and out fairly quickly.
This store came through in the clutch a few days ago when I needed a shovel for Blizzard 2016. After a frustrating experience with staff at the nearby Home Depot, I was about to give up and go home. I knew I wouldn’t be able to find a shovel later in the week, so I decided to try Target as a last resort before I gave up. I asked the first associate I saw if they had shovels. Not only did they have them, but they had plenty of them, the associate know exactly where they were and they were cheaper than the shovels that Home Depot was selling! YES!
My two main complaints about this store are that 1.) I have had too many experiences with associates that just flat out did not know where stuff is and will tell you some random (incorrect) location just to get you out of their faces and 2.) they do not carry the Cover Girl Queen Collection of cosmetics.

OOOOH this is my favoritest Target EVER.
I’m not really from the area, so I ‘m not extra picky when it comes to Target locations.
I am only comparing this Target to the other locations in Laurel and Silver Spring which are like the step children of this Target. There are rows and rows of beautiful limited edition items. The staff is always friendly, and I have never encountered a problem. I usually shop here in the early afternoon or mornings on weekdays, so this might be the reason for my sunny disposition.
The only downside is that because they have so many seasonal and limited addition beauties, I spend WAY too much money. But how is that different from any other Target I shop at?!

I really like this Target. I get some of my hair supplies here and e.l.f. products. Some of the prices went up on e.l.f. products, but they are still really cheap and a great buy. The store is neat and clean and it’s easy to find what I need.

Okay, Target is a great brand and most of their stores are great. There are exceptions to this, including the Germantown Target. This Target is awful, do not expect the customer service or stocked shelves you are used too. The lines are always long and the cashiers either dont’t speak English, are incompatant, or both. When walking around the store you will notice serveal employees who also work there that look homeless or just paroled. Between the employees and the high crime in the area, I would not come here alone. I just can’t recommend this location.

Who doesn’t love Target? I love shopping here! The only downfall is the staff doesn’t always stay on top of their pricing/​promotions. I’ll see a sign up for «buy 3 get $ 5 gift card» and intentionally buy 3, only to check out and realize that promotion ended a week ago and no one removed the sign (I suppose I could have thoroughly read the signage but one would assume if it’s up, it’s a current promotion) other then that I have no complaints. Crissie in customer service is always helpful and smiling.

This review is based on two things. The first is that I frequent this Target and for how many people they have that visit this store, they are very efficient and the store is usually in good shape.
Second, I went to this Target for Black Friday last thanksgiving. It was great. I have done some black friday shopping here and there, but this was an experience unlike any other. Very quick in and out, everything was relatively easy to find and if it wasn’t employees were quick to lend a hand. Definitely recommend this store.

Justine was extremely helpful in locating what I needed. She carries herself with confidence that says, «I know where everything is in this store or I can find out where it is.» So, I asked her for help with something that wasn’t in her department. She called on her walkie-​talkie, and escorted me to the appropriate area. I probably got out of the store or at least 15 minutes earlier than I would have otherwise.

The manager just made my day today. I went to Targer to buy an item that I saw online and it had listed that Germantown would have it in stock. The Electronics person wasn’t that helpful by telling me online isn’t always accurate but I figured I’ll buy the product for the price shown (more of course). However, when I went to pay for it at the check out it came out to being about $ 15 more than the price displayed. The manager came over and did a price check and told me she’d give it to me for 10% for the inconvenience. I still didn’t want it cause it was so expensive. I told her I found it online for around $ 19. She went over and beyond to check the price online and she was able to match the price. I was very HAPPY!!! I walked out paying for this item half the price it should’ve been. Yay. She was a very nice and helpful manager. Hats off to her (wish I got her name though). I know it started with a M. :) Thanks for making my day.

Despite their recent security breach, I’m still a fan of Target. I’ve been coming to this location for years. This Target is generally pretty good, depending on what you’re looking for. I do love that this location has a Starbucks. The selection can be iffy. If you’re looking for something in particular you should call ahead to make sure it’s in stock. Competence of employees is erratic as well. I once asked one of the guys working in the grocery department if they had any celery (you know, the green, stalk vegetable?) and he had NO idea what I was talking about. No language barrier either, just clueless.
The electronics department is definitely the shining star of this store. Every employee I’ve ever spoken to in this department is extremely helpful and friendly.
The costumer service desk also varies – greatly. Tonight’s visit is what is prompting this review.
I went in to purchase a humidifier and noticed the same one is available on Amazon for about $ 10 cheaper than it’s offered in stores. I walked over to the Customer Service desk with my merchandise, smiled and said, «Hey, how are you?» to the CSR.
She responds, curtly: «Fine. What can I do for you?»
Me: «I just need you to price match this for me, please. I have it right – «
CSR: «Where?»
Me:“Uh, Amazon. I have it right here on my phone…»
She ignores me and proceeds to walk over to the store tablet and look it up there. She hollers the price across to me, to which I respond, «Yup.» Overall, she did what I wanted I am just salty about her attitude. Would it really kill you to say hello or, gee, I don’t know – smile?
Overall, her behavior was really brusque. It was like dealing with a surly teenager who is too cool for school, but she’s definitely not a teenager, despite her over-​application of eyeliner. I’m sick. If I can muster a smile and pleasantries, surely someone working at the customer SERVICE desk should be able to do the same, right?

Love target! Love the concept and the affordable brands. Would go here instead of Walmart across the parking lot ANY day no matter how much I would save at Walmart. Would give it a 5 star but they have one manager that is just a prick and one employee that just doesn’t give a crap.

Number one place to over spend.
Pros: Starbucks, great selection for kids and toiletries, cleaning products, seasonal aisles
Cons: long lines, food options, maintaining stock of popular items
I actually like this Target and visit frequently for hair products (beauty supply stores are at a minimum in Germantown) and toiletries but I only visit when I have time to spare. Lines can get pretty intense and parking doesn’t come cheap. The customer service is decent and the store is clean. Look out for the sales.
Happy shopping!

this target is nice, i wish there were more kitchen organizational items but overall their stock is decent. it would be brilliant if their pharmacy had longer hours but that’s just me.
particular items they don’t carry that i want:
— cloth lint «brushes» (the kind that look like stiff velour)
— mrs. meyer’s clean day APPLE SCENT liquid hand soap
— medium sized architec brand cutting boards
— purex natural elements ultra concentrate liquid laundry detergent in the APPLE & MELON scent
it’s brilliant that they have a pizza hut and starbucks here. coke icee or starbucks while i shop! whoohoooo!
i agree with solace, the target team members actually come up and ask if you need anything. cashiers on the otherhand, really don’t want to be there. haha oh well.

Reliable usually has what your looking for.

I like this Target because…
It’s clean…
It’s neat…
The cashiers are. Not coupon police officers and won’t give me the stink eye because I like saving money. unlike… Uhemmm Walmart.
Target actually has a lot of items that are a lot cheaper than Walmart. Right now 2gallon milk is $ 2.49!
The lines aren’t t that bad…
Customer service is always a pleasant experience for me.
Sales associate come up to you instead of the other way around…
I can always find what I need and rarely do I have to ask for a rain check…
The pharmacy there is okay… I actually like the Asian female pharmacist because she will take the time to talk to me about my meds.
The only downside is that in the clothing depts… the aisle are so tight. I mean really! You can’t turn without bumping into a rack…

This is the worst Target I have ever shopped at. I’ve been at Target in Illinois (Chicago suburbs), Boston suburbs and Madison, WI. This one beats all them in poor service, understocked shelves (always!) and long lines.
A few examples: at the pharmacy the average waiting time to drop a prescription is more than ten minutes (just to drop it!)…to wait for the prescription to be filled well over 30… The pharmacy shelves are mostly empty: no TeraFlu in January (isn’t this the season for colds and flu??), no gauzes, no bandaids. Unfortunately I found the same dismal offer at the CVS pharmacy down the road, so my impression is that since this is a mixed-​income neighborood there is no interest in supply the stores in a timely fashion (especially if I compare with stores in Naperville, IL or Madison, WI).
In the food department I happened to find several times items opened and used and left there (an open sparkling water bottle sat on the same shelf for over a week, while the others did not get replaced). Most of the non-​target brands of food have disappeared over the months at very quick pace (walkers cookies for example, which now I have to buy at much higher prices at Whole Foods). The produce and fruit is always old and battered. Even bananas are not fresh. All in All a very disappointing experience.

I love Target ever since I was a kid. Would rather come here than Wal-​Mart anytime. It can be a little disorganized compared to others I’ve been to (but it does beat the $#&! out of the one in Wheaton). I find the lines do move somewhat quickly as long as it’s not the weekend. The new grocery section is a nice addition, and it’s well stocked. Coming here after work is the way to go, I’m usually in and out pretty quickly if I know exactly what I want. Now if the parent company would stop supporting Right-​wing nutters I’d be happier shopping here.

I think this Target got infected with whatever contaminated the WalMart across the street.
The aisles are disorganized, and the layout of the store isn’t quite as smooth as other Target stores.
Also, there always seems to be a line… even when it’s not that busy.
Still, it’s a Target and better then WalMart.

I have a bit of a dilemma here. On the one hand, I have a number of complaints about this store and I wind up being frustrated and/​or annoyed almost every time I shop here. On the other hand, I keep coming back and spending way too much money. Heck, I’ll make excuses to drive to this store when I could have gone to other places that were closer to home.
To break it down, I guess I should start with the positives.
Target has a great selection of… well, everything. I can walk in to pick up a pack of light bulbs and walk out with $ 200 worth of DVDs, video games, clothes, baby supplies, furniture, lamps, blenders, mousetraps, dish soap, groceries, pet food, and various other things that I didn’t realize that I needed until I saw them on the shelf. I occasionally find things that I simply can’t find anywhere else, and their prices often beat the online retailers. The store is simply a blast to browse through.
That said, this locations problems can be summed up in one phrase.
They just don’t care.
Don’t get me wrong, the place isn’t a total wreck or anything, but it’s just not quite what it should be. It’s a little bit dirty, prices are frequently missing and/​or wrong, items are misshelved, and the staff don’t often seem to know anything about the merchandise. One example is the Blu-​Ray display in the DVD section. It includes a television that is playing a BluRay demo disk on a loop. This is supposed to demonstrate how amazing the picture quality of BluRay is so that people will buy the discs. Unfortunately, someone messed with the colors so that it displays in a color negative. All the blues are orange, the reds are blue, etc. It looks awful, and I have repeatedly told people ranging from random staff, up through management, and even sent letters to upper management and they have never done anything about it. It would take five minutes with a remote control (if they can’t find it, they can open one of the universal remotes that they sell in the store) but they don’t seem to care. It has, if I recall correctly, been like this for about six months. If I were a manager, I would have someone fix this the first time I saw it. And if it could not be fixed, it would be better to take the TV down than to use this ugly picture to advertise your product.
Another example: I recently went there looking for a few video cables (Best Buy was closed). I found a small display of three or four cables all from the same manufacturer. I saw an employee cleaning and asked her if there were any more HD video cables and she assured me that there were not. I finally picked up a couple, walked around the corner, and in about five steps noticed a huge wall display of various cables, all of which were cheaper than the ones I had been looking at. So either the employee didn’t know about the other display (in which case the answer should have been «I don’t know» or «let me find out for you») or she deliberately lied to me to get me out of her hair. Either way it shows a disdain for the customers.
I have also overheard completely wrong information being given to customers on several occasions, especially in the electronics area. Questions about whether a camera has a certain feature being answered with «yeah, I guess.» Almost stereotypical retail slacking.
Of course, I have run into some great employees there as well, but the negative seems to outweigh the positive.
In short, I’ll continue to shop here (though I’ll probably start going to the Gaithersburg location more often) but only because of the good prices. If I think I might need even a tiny bit of customer service I’ll go elsewhere. And I would recommend that you do the same.

Ah, Target Greatlands, what makes you so great?
I know it’s that you carry food products and have a refrigerated/​frozen aisle, but is that all? What makes you better than my neighborhood Target? Why should I bother driving up to Germantown to find you?
Is it because you have a Pizza Hut inside?
Is it because you have a Starbucks inside?
It is because you scarily are starting to resemble Walmart?
Why should I visit you if I get lost in your aisles?
Why should I visit you if you don’t seem to carry much more than my Gaithersburg Target?
Why should I visit you if the shopping center is a pain to get in and out of?
Why should I visit you when your bathrooms are stinky and crowded?
Why am I reviewing you only in questions?