Keller Landscaping

I recently had 4 tree’s installed in my back yard by Keller Landscaping. I honestly had an amazing experience from beginning to end. Nick told me when their trees were going to be installed and they arrived just as he promised and was able to install them in a timely manner like we agreed in the beginning. His crew arrived early and promptly ready to install the tree’s wherever I saw fit. The crew members all had great attitudes and were extremely patient throughout my indecisiveness for where my trees should exactly be placed. Between calling Nick, not once, but twice to confirm the installation location of my tree’s, I greatly appreciated everyone willing to work with me and ensure my satisfaction throughout the entire process.
Towards the end of the tree installation I asked the crew to fill in some holes I had around my yard with the extra dirt that was removed during the installation process. I offered to pay them more but they refused with a smile and said they’d be happy to help me fill those holes.
Outstanding customer service, execution and follow through at the end of the job. I’m confident they will become part of my monthly budget this summer when I’ll need my lawn cared for!

neighbor uses Keller Landscaping: a company that should change its name to Keller Wrecking Crew. Our property is Xeriscaped with stones and rocks. After every mowing of my neighbor’s yard, there are rocks and stones on his lawn and grass clippings, leaves, and debris on my yard. The Keller crew departs leaving a mess on both of our yards with no attempt to repair the damage which indicates a lack of supervision and respect for property.
There are no return phone calls after leaving messages on Keller’s answering machine about this problem. I finally talked to a secretary who said Keller had a retraining program in progress and a supervisor would come to our address to survey the problem. She offered not even an apology for their sloppy work. No one has appeared to date.