Holiday Inn Express & Suites Georgetown

Family came for the holidays and stayed here. Nice place.
Had an issue with the bathtub drain. A woman (name escapes me) with the maintenance crew came right up, fixed it in no time at all and took the time to explain how it works to my curious nephew who hovered over her the entire time and peppered her with 500 questions about everything under the sun.
Pool water was cold in spite of being «heated».
Room was a good size

Stayed here for work and it was okay. The rooms were clean and comfortable and check in was not awful. The breakfast was pretty good. I didn’t get a chance to check out the pool or gym. I’m sure I’d stay here again for work.

I was disappointed, I found the staff to be unprofessional and not friendly. Very poor customer service, the front desk doesn’t answer the phone, they did not greet me as a rewards customer and they did not turn on the exterior lights when it got dark which was dangerous.
There is a Holiday Inn Express in Round Rock that’s much better and just a few miles down the road which I will stay at if I’m ever back in the area.

Just right kind of hotel room. Lots of elec outlets for the stuff to charge. Nice room. Heating is questionable, and is a bit chilly outside, so a warmer room would be sure ok. Really good overall, and I will stay here again most likely. Is close to the airport.

CLEAN! Bed: body supported yet soft… Not too firm. Pillows give you option for firm or soft. That’s pretty cool. Parking lot large enough for 26 foot. moving truck and car trailer. Great access to the freeway. Quiet.
Michelle O made checking in to the hotel a lot of fun! We enjoyed all interaction with hotel staff. Indoor pool is a good size, clean with a hot tub.
Note: free breakfast is pretty great too.
Overall a great place to stay. We will make this our Georgetown hotel.

We stayed here with a large group and they were very good about keeping us near each other! The room was large and nicely decorated, it had a nice little kitchen area with a sink, fridge, and microwave. It was small but I liked that there was paper plates, plastic utensils, and paper towels! The pool was very nice as well, they didn’t keep it stocked very well with towels but it was open until 11. The morning time was a tad loud if you like to sleep in. Also there isn’t any where to eat within walking distance which was a tad disappointing but they do have a nice breakfast if you get up in time.

Surprisingly nice for a Holiday Inn Express. To be fair, I’ve never stayed in a «bad» one, but this one is very well put together. Modern and inviting lobby, and excellent customer service. Prices tend to be average and/​or competitive for the segment at about $ 99.00. Good location right off the Highway, next to plenty of food and shopping locations. In short, you get what you pay for in this case. Nothing more, nothing less.

clean and quiet (at least when I was there). I’m a hotel snob and was hesitant to stay here, but was pleasantly surprised. The room was a good size with a good layout and nice big bathroom. It was also refreshing to not have to pay for WiFi. It makes me crazy when hotels charge for that!
It was a little hard to find– my phone’s map sent me to their old location, and getting to the new location was hard to navigate in the dark. The room was also soooo humid that it was hard to do my hair in the morning.
If I need to stay in Georgetown again, I’ll stay here.

I’m trying to set up a wedding in Georgetown from all the way from California. That means trying to reserve a block of 40 rooms through a lot of phone calls. Several hotels in georgetown and round rock have been super helpful and I’ve talked to the majority of them. I have been trying to reach this Holiday Inn’s director of group sales for weeks and have never gotten a call back. I’ve left at least 5 messages and I’ve been calling every morning for the past 4 days and Stephanie always transfers me to Craig’s phone, but I always get his voicemail. Ill leave a message every other day but haven’t gotten a call back yet. So unprofessional and so annoying. They most definitely won’t be getting my business ever. Worst holiday inn. I wish I could give them negative stars.

I stayed here for a few days when I was first considering living in Georgetown. One of the nicest holiday inn’s I’ve ever stayed in, seemed to be relatively new. Rooms were very clean and comfortable which are my two biggest priorities when staying at a hotel. The all you can eat breakfast was solid and the variety of breakfast foods was very nice. I’ll be recommending this hotel to anyone coming into town.

Stayed here for a HS reunion. Clean, comfortable and the staff are all friendly. Was a bit too hung over the next AM to sample the B-​fast… oh well ;)

Had a pleasant stay. Room was very clean and everything in the room worked well. The bathroom was nice and not industrial feeling like some hotels. It was very comfortable. The continental breakfast was nice, about what to expect, but the eggs were horrible. There was a good selection of fruit and yogurt and the coffee was hot and good.
Wifi was free and fast as it should be in a hotel.
I will be returning to Georgetown from time to time and I will be staying here again.