Central Texas Powersports

Friendly visit everyone smiled and offered guidance. Large variety of machines and accessories.
Recommended.

Kayla is the best. I have bought multiple machines from them and have never had anything but the best experience! The entire staff is awesome to deal with. You cant go wrong taking you business to them. BTW… Ethan your great to deal with also! (inside joke)

Your discounted price was the same price as the tire I bought the week before??? I saved $ 40 by having the tire mounted somewhere else. But I’ve wasted enough energy on this issue. I’ve already been in contact with the marble falls dealer and Houffpauir. They will get my business on the other 2 machines we were getting this year. If you would make some customer service changes you wouldn’t have to get defending yourself on Unilocal.Little things go a long way. Y’all need to think about that. On the other note, I was on the phone with Polaris today for 10 minutes and they are refunding the cost of the tire. Thanks for the help

My Honda VFR1200 °F had a drive shaft recall/​replacement which was mandated by the U.S. Department of Transportation National Highway Traffic Safety Administration because of the danger of having a rear tire lock up while riding. We called Central Texas Powersports to ask about bringing the bike in for the recall repair. We were told over the phone that the part is a «controlled part» (one per VIN) and it had to be ordered. It would take about a week and there was no charge. Fair enough. The next day we sent an online request to have the part ordered and set up a time to bring the bike in for the recall repair. The next day in the email reply from Ian Nickerson, they first wanted to make sure I did not already have this repair done and just wanted to get it done again. What? Are you serious? Next, Ian wanted me to make a deposit of a whopping $ 865.72 or bring the bike in and leave it there «before» they even order the part. Perfect example of a business where the right hand has no clue what the left foot is kicking. Needless to say they will never see a penny from us or our business or any of our MC riding friends. Way to go guys at Central Texas Powersports.
I then called Kent Powersports in Kyle and the experience straight and smooth. They ordered the part immediately, set up an appointment at my convenience and did the job today without a hitch and with smiles. That is how it is done.

Great experience buying our new Sea Do Spark at Central Texas PowerSport in Georgetown. Mike Ortiz was friendly, knowledgeable, organized and efficient! Pricing was competitive to what I had found at other dealers but the service was impeccable. Mike did a great job communicating with us and organizing the rest of his team to help close the deal and get us on the road. (Just be sure to check the lugnuts on the trailer, if they loan you one…) We are having a blast tubing Lake LBJ! Thanks Mike!

I was in the market for a Yamaha FJ-​09. I prefer to do all of my negotiations via email, prior to going into the store front to buy any large purchase. I was helped via email by Ethan, who was prompt in his replies. After a little back and forth, we agreed on a price. I got a ride to Central Texas Powersports, and rode off on my new motorcycle. The overall process was very quick and easy. I would recommend checking Central Texas Powersports if you’re in the market for a ATV, motorcycle, etc in the Austin area.

My husband and I recently moved to Texas from the Northeast and had been considering purchasing a bike for a while. Wanting to take advantage of the great Texas weather and optimum riding conditions throughout the year, I recently made my first ever bike purchase from Central Texas PowerSports. Mike Ortiz was stellar. He made us feel welcome and helped us through the entire process by eloquently answering all of our questions in a highly knowledgeable manner. We ended up getting a wonderful deal on our purchase and we couldn’t be happier.
Anna in accessories was very helpful and had wonderful insight regarding all riding helmets and jackets. Because this was my first very riding purchase along with accessories, having insight from a female was very important to me with regards to styles for females.
I have to say everyone we met here was helpful, knowledgeable and patient. Thanks again Mike Ortiz and everyone at Central Texas PowerSports for all your help!

We just made our first purchase here & are super excited to start riding. Mike Ortiz is a rockstar, & the team at this store just gels together. Its not about making a sale, its about answering all the questions you may have from being a first time rider to an experienced hot rod biker!!!
Customer service — Check
Competitive prices — Check
Store selection– Check
Awesome staff — Double check
They are accommodating of any request /​service that you need regarding accessories/​bikes/​finances/​i mean absolutely anything. My wife is a first time rider & ive been riding for 20+ years, but they are ready-​to work with you to fit the needs of one or both :)
Right people to do business with, very professional, respectful & make the experience enjoyable.
We cant wait to build on this relationship we have built with Central Texas Power Sports!!!
Way to represent!!!

Drove down from Waco to look at a Goldwing. Saleperson, Austin, was very friendly and helpful throughout the process. The store is large with lots of assessories… for many makes of motorcycle. We will purchase from them again.

If I could post a no star rating I would. Extremely expensive for ATV repairs, simply because there are few people who do them. Took a four-​wheeler in for repairs. They kept it three weeks. Called one day & said it would be finished that afternoon & would call. No call. Had to call them. It was ready but we informed them we could not pick it up until the next week. Asked if this would be a problem. They said «no». Got a call two days later from a female who stated the ATV was ready & when were we going to pick it up. Reiterated the same thing we had said in the first place – we were going to pick it up in a couple of days. Was that a problem. «No». Two days before we were to pick it up, got another call. This time they threatened to start charging storage fees. Once again, we told them that twice we were told there was no problem with the timeline picking it up. When we went to pick it up, 6 pm, (they close at 7), everything was put up in the shop. They asked if we had informed them of when we were to pick it up. Bottom line– they didn’t want to move the stuff that was blocking the ATV. Finally got the four-​wheeler. If you are even contemplating doing business with this place, RUN! This is NOT an isolated incident. Horrible customer service, over priced labor, jacked up prices on parts. We will never set foot in that place again. Don’t care if I have to drive to Houston or Dallas to get repairs done. Not worth the high costs or the hassles involved in dealing with this business.

Usually I don’t write reviews because I think most people only write them when they have a bad experience. So I have decided to write this because I actually have a very good experience here. I normally go into any type of dealership expecting to get the run around and have an overall bad experience. I was delightfully surprised to find that this would not be the case here. I ended going in and finding a bike I really liked, I decided to go home and research the bike before buying and the salesman was very friendly and not pushy. He even took me to the hidden showroom upstairs to show me a few bikes. I ended up coming in again a week later and started filling out some paperwork for the bike. The process was super quick and I decided to sleep on the decision. I called them the next morning and told them I would take it and come in that evening. By the time I got there the bike was prepped and the paperwork was ready to sign. I was out of there after about a half hour. The salesman even called a week later to make sure all was well with the bike. I have since been back and bought some additional gear i needed and the girl in the accessory department was very friendly and helpful. Very highly recommended shop. I will definitely be back!

I needed a summer jacket and did some research on both jackets and stores to purchase said jacket as I didn’t want to go the online route. Very glad I decided to go to Central Texas PowerSports! I showed up right as they opened so it wasn’t busy and Thomas (Tom) greeted me right away.
After explaining what it was I was after Tom was super helpful in showing me the different levels of protection within the different brands and had personally used some of the gear and had great things to say. Shortly after trying on a few jackets I had one picked out, checked out and was on my way.
This purchase had some of the best customer service I ever experienced and I will be back to purchase more gear in the future!
PS. The jacket is awesome despite the back protector trapping a lot of heat.

Can’t say any bad about these guys. Was looking to buy a new bike. Got quotes from 4 dealers. 1 dealer couldn’t be bothered to even give me a quote. Closest dealer to CTP’s quotes was $ 900 more. One dealer graciously offered to knock a whole $ 100 off his quote after I told him I had a better quote elsewhere. That would have still been $ 1600 more than this dealers quote. Everyone from Ethan (my sales rep) to the owner were real nice and made this a painless deal from the start.

Always been treated right here – always. They even gave me a ride to town while they worked on my bike.

The service department was really helpful and always a phone call away. I took my motorcycle here for a regular service and an electrical issue which they fixed. I had some starting issues after that and they did everything they could to figure out what the issue was. I guess service costs could be a little cheaper but then motorcycles tend to be expensive to maintain ;)

Ordered parts online for our Polaris — great communication via email about receiving the order, the receipt for the order, then notification of it being ready for pick-​up. Reasonably priced and we didn’t have to wait for shipping.

Way better than woods! Their will actually work with you on price. The sales people are not as high pressure ! I think they have a better selection!

Sales team is fantastic. Eric was great during my purchase and Tommy in Sales was super supportive. Service dept is excellent but on some items a bit pricey. Overall good experience.

This place is great! Great service! In and out in 1 hour of service to my warrior! Spencer the parts guy got my tire I needed. He delivered to service where Brian, Karl, and Russ got me taken care of. Brian even adjusyed my clutch right then and there! Thats service!

Do to my terrible experience with Woods Fun Center while being in the market for a new Seadoo ski, I drove over to CTPS to see if all dealers ran so incompetently and they very much impressed me. CTPS had humble & friendly management. Unlike Woods. They gave me a better deal also and didnt try to screw me over in the finance dept like the other guys were doing. The icing on the cake is every time I come in to get my Wake 155 serviced they un hitch it and hook it back up for me without asking. Super friendly bunch of guys and highly recommend to use them over any of their competitors!