CLIMB Works – Smoky Mountains

We had a great time. My wife is terrified of heights, and her legs were a bit shaky, but the excellent staff got her through the coarse and she had fun. The guides were very friendly and kept the whole experience exciting. It was a great experience that my family will never forget. Thanks!

What an awesome way to experience the Smoky Mountains! CLIMB Works did an awesome job! Our guides David and Chris were very knowledgeable and entertaining, making this a great family experience. We felt welcomed as soon as we walked in the door. The staff was very friendly and it was obvious that every employee there loves their job! I would highly recommend CLIMB Works! You guys ROCK!!!

Climb Works was a awesome zip and would recommend it. My husband and I have been on 5 zips and this one holds within our top 2. It was our youngest first zip (she’s 7), and the guides did awesome. It was a fun adventure for all ages. Thank you guys for a great time!

What an experience my husband and I had on this trip. We did not plan on using climb works to zipline but a local told us to not go to the one we had planned and go to climbworks instead. Boy am I happy we did as he told us bc this was the best part of my honeymoon. I am super scared of heights but have always wanted to try this and it was well worth getting over my fear for. I never once felt unsafe with our guides James and Roland. They were very professional, knowledgeable and funny. They made the experience so much fun. I will highly recommend climb works to anyone I know going to Gatlinburg, TN. I believe we have found our yearly vacation spot. Thank you Climb Works!

Hands down the best zip line course anywhere I have traveled… Shout out to our fantastic, professional, hilarious, knowledgeable, guides James and Rolland… Great job guys… Before I get to how amazing the actual zip lines were let me start out by saying booking the appointment showing up singing in and gearing up. they have their stuff together… Vary smooth operation vary friendly staff explained everything that was going on felt good about the trip already. Then almost my favorite part. the UTV ride up the mountain I feel like I would’ve paid extra for that lol. We get up to the start of the course vary detailed discussion on what we would be doing made everyone feel comfortable before we started. (I was on my honeymoon with my new wife of of 6 days been together 10 yrs so belive me when I say I know was freaking out about doing this and she felt safe enough to just go for it and never feared leaving the platform) We spent five days in Gatlinburg and this by far was the best thing we did if we had done this on the first day rather than the last I would have been content sitting poolside the rest of the week hahah… I finally got to see the view of the mountains I was looking for all week. We zip lined from the top of the mountain to bottom over 9 cables back and forth over a valley that seemed to be at least 150 – 200 feet at some points over lengths of 1000ft COMPLETELY AMAZING VEIWS!!! This was so unreal how perfect it was and pics could never do it justice. I want to bring everyone I know there so they can see it for themselves. If you have read this whole review what are you waiting for. still reading go book your trip now. Seriously you won’t be sorry! GO CLIMB WORKS !!!
I will give you the one downside … Sorry I have to be honest. I was to scared to take my phone along so I had to pay for the few pictures they took witch were stupidly priced I know every tourist attraction thing you do has your picture to purchase but 45 $ for them to email you your pictures not even print them seemed crazy but it’s a business…

This was such an amazing experience my fiancé and I had while on a vacation in Gatlinburg. The staff was awesome, super friendly, energetic and fun! We will definitely go back and zip line again!

This was our first time zip lining and it was awesome. Climb Works was very clean, professional, and very safe. Our guides David and Kaitlyn were very energetic and fun. They were constantly checking on our harnesses to make sure they secure. There were 9 zip lines in total and pictures are taken in the middle and at the end. I would definitely come back and recommend it to friends!

Just finished an outstanding 2 ½ hours in the tress on our first zip line experience. The crew stresses safety first, and then lots of fun. They work you from shorter to longer and faster sections. Even for inexperienced people, we never felt over our heads because of the guides. Past that, zipping down the lines is breathtaking. We glided over trees and ravines, including one time flipping upside down (on purpose). We would absolutely recommend this outfit, and will return on our next trip to the Smokies.

I loved my experience at CLIMB Works, and I would recommend them to anyone. I took my 73 year old father with me. He had never been zip lining before, and he had a fabulous time! CLIMB Works has the philosophy of getting you out of your comfort zone. This is a great philosophy, but it’s also the reason I’m giving them four instead of five stars.
So — the philosophy itself is great, but I think the guides could do a little bit of finessing with it in terms of how it gets promoted and enacted. There is a line where you have the option to go upside down. This was demonstrated very well by our guide. You have to flip yourself upside down once you launch, and then you have to get yourself upright again before you land. However, it was presented in a «you have to do this» kind of way.
Now, I’ve been zip lining enough to know I didn’t have to do this at all. But my father didn’t. And he became very concerned. I reassured him that he did not have to do this. There was also a woman in our group who was afraid of heights. Just showing up and doing the course was enough for her in terms of being pushed out of her comfort zone. She was worried that she was going to be the only person who didn’t go upside down. I told her this was not the case.
Despite the fact that I’ve done plenty of zip lining trips, I know my limitations. I’m not interested in going upside down. There is pushing you out of your comfort zone, but then there is also a time for you to be mindful of where that line is. For my father, and the woman afraid of heights, just showing up and doing a standard zip was way out of their comfort zone. For me, being upside down has zero appeal.
So definitely talk to people about moving out of their comfort zones. But also talk to them about being mindful of where there edge is. Sometimes just showing up and doing a standard zip is a lot for some people. Just because something is scary and outside your comfort zone doesn’t mean you should do it. Make that call yourself. Don’t let the guides try to coerce you.

Such a fun time and a beautiful way to see the smoky mountains! I’m not terrified of heights but also not super comfortable with them, but the guides made it so fun! I would definitely do this again when I’m in the area!

We had such a great time at Climb Works! We came here during out trip to Gatlinburg to try out the Ziplining. Our guides made us feel so comfortable and safe during the entire experience, and the views from the tree tops were breathtaking! This was worth every penny and I’m so glad we did it. Thank you David and Rolland for giving us a fabulous experience!

My husband and I went for our two year wedding anniversary this past weekend. Climbworks was such an amazing time that we can’t wait to plan our next trip. Our guides, Dillon, Brandon, and Cerria. They were so sweet and understanding of our nerves. And made sure we had a blast throughout the entire course. Non stop laughter occurred. Best anniversary trip we could’ve asked for Will definitely be returning to Gatlinburg, TN in the future :)

What an amazing experience!!! The guides were knowledgable and humorous, the zip lining was as good as it comes and you’d be foolish to go anywhere else. There’s a half mile long lip line so that should be enough to sell you and there’s 7 more zip lines.

Best zip lining experience I’ve had to date, went with a group of 10 and had an absolute blast, Alec and Kim were awesome guides and were hilarious the whole time. Couldn’t of asked for any more. There was even an awesome surprise at the end but you’ll get to figure that out at the end. Would without a doubt go again, really wanted to do the mountain bike trail but didn’t have the time, it also looked awesome.

It was Climb Works Hawaii. And it was great. My first time and the instructors made it safe and fun. The views were priceless and I overheard others complimenting on how safe this location was. Do yourself a favor and wear cargo shorts or something you can put your own phone/​camera in. You don’t want to have to pay them for your pictures. Thus the 4 stars. But all else was great.

Just had an AWESOME time at climbworks! We had a really fun group and our tour guides were super rad! Thanks Jonah, DJ, and Paul!!! You guys rock! We would for sure come back!!! MAHALO!!!

We just went to check it out & ended up getting the entire family on our way to adventure in like 15min. The staff was amazing. They also had just about anything you could need if you forgot something & that was very impressive to me. My daughter is 7 & my son is 12. Both kids had a blast as did the adults. I deal with a lot of businesses, service providers, people in general & I can honestly say that the team we had the pleasure to work with on that day really deserves the EXCELLENT 5+ AS GOOD AS IT GETS spot. THANK YOU SO MUCH!

So much fun!!! The Zips are awesome with the best views ever! Tyler and Ryan were awesome funny guides, very comical and friendly. Both were so knowledgeable about zipping and the area. Thank u guys we had a great time celebrating my hubby’s birthday.

Edit: The manager messaged with an apology and said they would learn from this (my experience). My part of the bike ride was refunded. Because of that, though this should have been handled or even acknowledged in any way shape or form the day of, I am upgrading them to 3 stars — otherwise I’d never recommend anyone go there given my experience. Even so, know that if you get hurt on your first trip down the mountain, even if you are dazed & confused, you better speak up for yourself.
This review is for mountain biking only.
Pros: Guide was nice, seemed experienced, knew his stuff. Trail was fun, challenging.
Cons: Pretty expensive. If you get hurt the first time down the mountain, and can’t ride again (as happened to me), they are happy to keep your $ 59 & let you walk away.
What happened to me was, although I have been biking for years, I let it be known this was my first mountain biking experience. I was having fun but the downhill part of the loop got intense. Unfortunately, after the Curly-​Q or whatever they call it, I lost control and flew off my bike. I thought I had broken my ribs at first I hit so hard and I couldn’t breathe (as happens whenever you hit your solar plexus that hard) and was a bit in shock. The only sound coming out of me at first was a moan on my exhales that I was not in control of. I wasn’t gushing blood but I wasn’t sure if I was fine. Guide and my partner came down and she immediately started checking me to see if I was ok. He just hung back and watched. At one point he said he wasn’t sure if they had ice packs but they had ibuprofen, water and alcohol wipes back at the bike shop. I was still barely breathing and in a lot of pain. I managed to bike slowly down the remaining path and stop at the beginning. Whereupon he offered to let me come down to the bike shop. I said I would stay there for a bit.
Second guide comes up about 20 mins or so later, asks me if I’m gonna continue. I said no because I was breathless. He turns to my partner and says «well, you can shred on» or something like that. Finally decided I wasn’t gonna be going anywhere, may as well leave. Brought the bikes down, hung them up, went back to the main shop to retrieve our keys and wash off the clay and bike grease. Was greeted with a «how was the ride?» Now, I don’t know how long we were gone but I thought that was odd. The rental was for 3 hours and they all radio back & forth. Apparently no one mentioned to the main office that we had a bike accident. No, they left us at foot of the trail and assumed we were still going to keep biking. I wasn’t sure WHAT had happened to me. I was in significant pain, that lasted more than a day after that, and thought it was possible I may even be internally bleeding. But after a ride like that you don’t just go back up the most challenging (& only) mountain biking path you have been on & keep going.
If I had been riding w a friend, I would have expected all of this. But I wasn’t. I paid Climbworks $ 59 + tax and didn’t even make it around the loop one whole time. Not one mention of discount or that I could come again, nothing. Just that my partner could keep shredding.
I can’t recommend to anyone after this expensive & ridiculous experience.
Oh, and their waiver says if their zipline cables break, you can’t sue them.
I thought before leaving a review because if this hadn’t happened, it would have been a fun experience. And many other people have had their falls on this challenging trail and not left a review, I’m sure. But this was my experience and it left me w a really bad taste in my mouth. I wasn’t ready to go at it with them right after it happened and I’m not going at it with them now. I just think people should be able to know what to expect.

They are VERY friendly! It was my very first time to go zip lining in and they make you feel comfortable right away! We had several «zips» and each «zip» was different than the one before. My group was challenged to try new things, but a person wouldn’t feel bad if they were not up to the challenge.
Well worth the money spent!