O’reilly Auto Parts

No one likes working on their car. It sucks, that’s why a lot of time we pay others to do it for us. If you’ve got the means go for it, but if you’re like me that’s not really an option most of the time. I hate Autozone, I’ll just say that… there’s a good reason too.service. They never have enough people to take care of the mass of humanity that swamps them. That and their prices are higher than average.
But O’Reilly’s, they’re great. They’ve seemed to sacrifice the dollar for service/​parts availability. This loaction and the other Garland store always have more people working that is seems are needed. The people that aren’t working the counter are keeping the store stocked… fronted, and are helping customers on the floor. That’s nice, because most people have no clue what oil filter/​Air filter… etc they need or should buy. My car had it’s engine replaced before I bought it, so it could’ve been any number of 4 or 5 different configurations, making my serpentine belt vastly different. Since I needed to drive the car, and couldn’t see the number on the worn out belt, I had to guess. well I guessed wrong! They exchanged the belt no problem and got me out in minutes. I should say also that on another visit the guy came out to my car (in a torrential downpour!!) to read the codes off my computer to tell me what was wrong with my engine. That goes a long way in my book to bringing customers in and keeping them. The Autozone across the street blew me off and told me to wait until the rain stopped… it rained ALL DAY!!!
I keep going back to O’Reilly for the service. Their prices might not always be the cheapest, but that’s OK. It’s not all about the money in my book.