Elegant Nails and Spa

What happened to this place?! I used to go to Helen, but she went elsewhere! It’s so gross and the chairs are old! I didn’t understand what the lady was saying to me and I got another service added onto me… I paid for it, but I told the cashier I didn’t understand what the lady said!
This is used to be my go to several years ago, I’m never ever coming back!

The chairs are old and make your back hurt afterwards. They don’t pay for cable on the TVs so you’ll be stuck watching infomercials or the news. The bathroom is a storage facility for supplies for the shop.
The worst part is they can’t keep good nail techs around. I went here for 5+ years, always with Helen, and they screwed her over since she was good at her job and got the most clients. She now works at Signature Nail Salon in Rockwall (a MUCH nicer facility) so I will not be returning here.

Not the nicest salon, but I go here twice a month to get my eyebrows waxed and my nails done. I’ve never had any issues. Helen and Lihn are my favs! The do an amazing job with waxing. I’ve tried 15+ salons in this area and they are hands down the best and a great price!

Absolutely love this nail salon. Friendly, fun, and relaxing environment! I would recommend this place for any person. Ask for my nail tech Helen

First time going and absolutely love it. Great service and they aren’t like other places talking about their customers. They are very attentive and listen to your every needs, although a little bit on the pricier side they offer many great things and definitely worth it! I had Tiffany do my toes and absolutely love her, great service and will go back!

This salon used to be busy, beautiful, clean, and fun. Now it’s awful with worn out chairs, dirty side tables where you set your drink, dirty floors. The décor has changed. I stopped in to get the 35.00 M-​Th mani/​pedi special and was immediately talked into adding gel for $ 10 more. I said sure, but confirmed how much it would be, was told $ 50.00. Hrrrmm 35+10=50? That’s when I should have left. Whatever. I sit and bear it for the mani/​pedi in my dirty chair and awful ambiance. Get up to go pay, price has gone to 60.00. What?! Never again. These people are crooks and lazy. This shop used to be bustling and I can see why it’s gone down the drain. Clean up your act and honor your advertized pricing. Grab a broom and rag and wipe stuff down. Your customers deserve better.
EDIT: It looks nothing like the photos posted from others a year ago. Clearly it’s changed ownership and is NOT the same. :(

Helen kills it every time! I come in with a color in mind and she nails it ! She’s truly an artist! Best pedicures too. I drive from Forney just to go to her!

I’ve been going here to get nails and pedicures for about 4 years. Helen is the best! Salon is generally clean and they use specific measures to make sure the tools as well as pedicure baths are sanitary.

I give this place one star ONLY because the décor is beautiful. Otherwise, that’s where the positives end. I went to get a fill yesterday with gel polish. To start, there are FOUR rings of about 40 colors each to choose from. I was given ONE; until I looked over and saw the other three and asked another nail tech to bring the rest to me. I wasn’t offered anything to drink, and another lady walked in and was treated like dang near royalty, obviously a regular. Now my fill was decent, with MUCH instruction, but my gel color? Completely terrible. I chose black, and when she got to painting them, the color was running low. So my paint job was very uneven. 2 out of the 3 UV machines to cure my nails were BROKEN. She ended up putting about 6 coats on, and that’s when I found out they weren’t working. My nails, though, were messed up by 9 pm that night. I could go on and on. But I won’t. Please do not give them your business. The check in is to show you guys the time I was there, and the time at the top of the picture was today, right before I went to another shop to fix their sh*tty, horrible job.

Went to take my daughter to have a kids pedi. They have the cutest chairs. The kids pedi was $ 20!!!(usual cost is $ 12 at most places) the adult pedi is 25 lasted 45 min with hot stone massage regular massage hot towels salt scrub was wonderful! The kids they put her feet in water filed her nails massaged for maybe 5 min and painted them. She was done in 15 min!!! My daughter just sat there and watched them pamper me. I said multiple times «are you not going to use that on her? Or that?» They responded I could for xtra. Long story short I refused to pay the $ 20 I have them the money they charge for a polish change for her and needless to say my pedicure was ruined Bc I was fuming inside the entire time

I have found my place! Everyone is pleasant and friendly. I prefer to have my nails done by Kelly, she knows how I like them and she does a beautiful job. They do get busy on the weekends, try going during the week if you need to get in and out.

I have been a loyal customer of this place for quite awhile. Every time I go in they always remember how I prefer my nails and always treat my Mom and son so sweetly. There are 3 nail techs who include the owner, Tony. The other two techs, Helen and Kelly are there every weekend. I have had the pleasure of each of them doing my nails and I have never had any mistakes/​issues at all. Whether I’m getting a full set or refill, they are always quality work for a great price. I’ve been to other places where there always seems to have one tech that stands out from the rest because they are the better ones but not this shop. They ALL do a fantastic job and take a personal pleasure in knowing that you’re happy with their execution. I’ve read other reviews on this shop but pleeeease don’t be swayed by them, go by and drop my name. Tell them Marisela sent you through Unilocal and that I kept my word that I would give them an awesome review! Love you girls!

My friend and I wanted to get mani pedis before dinner and stopped into Elegant Nails and Spa after walking out of another salon a few miles down the road. That salon smelled too much of acrylics and we couldn’t stand the smell.
We were not greeted by a hostess but the lady doing acrylics up front greeted us and answered our questions. Their mani pedis are $ 40 but Monday through Thursday it’s $ 35. We picked out our colors and were directed towards the pedi chairs where the water was waiting for us. My water was cool and I asked for hotter. My friends water was too hot and needed to be cooled down. The ladies corrected it for us immediately. We sat there for a good 15 – 20 minutes before anyone came over to work on us. All the techs were busy with other clients. We didn’t mind the wait since we weren’t in a rush. Their services menu mentioned that they offered complimentary wine and soda so I asked for some drinks. They were not offered to us when we sat down.
The tech who worked on my friend kept trying to upsell her different services and products but she kept saying no and that she only wanted the $ 40 mani pedi so the tech stopped asking. Most of the techs don’t speak English and I think the vast majority are Vietnamese. They spoke mostly amongst themselves but there was one tech who spoke English and actually did have a nice conversation with us.
As for the services, I really liked the hot stone leg massage and I really didn’t get an arm massage. I just got lotion rubbed onto my arms. The tech who did my nails cut my cuticles a little short and one of my fingers stung when she applied the nail polish. The tech who worked on my friend actually cut her pretty deep where her finger bled. We were concerned about the sanitation of the tools after that. It didn’t look like they sanitized their tools because they carry their tools in a kit from customer to customer. I just hope that I was overlooking and that they do sanitize their tools often. We didn’t get fans to dry our nails but we sat under the light for a few minutes.
I’m a little iffy on whether or not to come back.

Good pedicure! Specials during the week. Very competitive pricing. Everyone was very nice and did a good job

Loved my design and everyone was nice. On day two my nails started chipping and now on day 4 I will have to redo my nails. Not going back!

I went in on a Wednesday afternoon for a shellac removal and application. I did not have an appointment and do not mind waiting. They looked busy but I was the only waiting customer so I was not concerned. I heard someone say «how can I help you?» but when I looked I couldn’t tell who said it. No one was looking my direction and the woman closest to me had a cover over her mouth. Uhhhhhhh… ok? She finally looks up and I see who it was. She asked what I wanted and I was led to a seat with a bowl of acetone to soak my polish off. I waited… and waited… a male employee approached my table after a bit. I said hello thinking he would be helping me. He glanced up, didn’t say a word, got a too, out of the table I was at and walked off. Weird. Ok so by now one of my fingers starts to sting. I start scraping my shellac off and try soaking some more. No, now it’s hurting two fingers. I’m going to wash this crap off. I tried not to draw attention to mysel but then I couldn’t find the towels to dry my hands. This prompted a worker to try and tell me which alerted the original worker I’d been helped by. She says something like oh you wanted a manicure, sit down. I told her I’d like to pay for the acetone and go. I could see they were too busy and I was ready to go. She put her hand on my back and tried to lead me back to the manicure chair and began talking to me like a child, «you sit down now». After several back and forths, I decided «screw it» and just left. I would have been fine with trying another day. I’m not an impatient, entitled person but do not talk down to me and expect me to stay and spend money.
After I left I realized I’d had my hands in that shit for over half an hour. No wonder they started to sting.

The worst pedicure I have ever had. The technician was rude and acted like she was in a hurry. She talked me into paying $ 10 for a deluxe, over the $ 25 for regular. I was supposed to get a hot towel and hot rock massage, I received much different. From the beginning, she filled the ‘tub’ up with cool, not warm water. I asked for warmer. She turned on the hot with an attitude. Then the masque. She quickly rubbed it only on the front of my legs, then walked off and washed her hands. I asked her why she didn’t do the back of my legs, she reached around and rubbed some of the already drying masque around to the back. Then came the barely warm damp towels that only covered my chins not my calves again and wrapped around my feet. These quickly became cold and damp. She brought over the hot rocks which were room temp at best. Then she uncovered one leg to massage with the rocks. I told her the rocks weren’t warm and she said, «you want it hot, can you handle it?» I said I wanted them warmer than they were. While my one leg and foot was still wrapped in the cold damp towel she left to heat the rocks. She then put a scalding hot rock on my leg. I jerked my leg and she said you wanted it hot while she dunked the steaming rock in water to make the rocks bearable. I told her I had never had any problems with that before and shortly she said, «neither have I». So, after a rushed pedicure from a rude nail technician, I am $ 35 poorer and totally not relaxed. I considered this my last time to spoil myself for a long time because I am no longer receiving a paycheck. She did not tell me her name, but she was the only heavy set staff member and had a permanent scowl on her face. If you want a nice relaxing pedicure at this salon, go to someone else. Don’t waste your time or $$$ for rude and bad service. The other technicians looked at her in disbelief but said nothing.

I went here for a mani/​pedi and they were quick and did a great job. I got gel polish for the first time, and it last about two full weeks before it started to peel or look noticeably grown out. My pedicure from two weeks ago still looks the same as when I first got it. My only complaint is the massage I got on my arms started pretty rough and was really short. Will be going back, but I am hoping the massage will be more enjoyable

Ask For Tracy. She does my nails and does a great job. Been going regurlarly for 3 months. Never had an issue!
Nice setting. Lots of pedicure stations and cute little girl pedi stations too!

When you walk into Elegant Nails you know you are in for a luxurious treat. The décor is very relaxing and the shop is usually pretty quiet. The staff is courteous and have always been very honest about the wait time during peak times.
The equipment is all new and very clean. The spa pedicure with the hot stone massage and paraffin dip is just what I need after a long hard week. When I have had a mani/​pedi here I notice that the color lasts a lot longer than after treatments at other places. It must be the products they use for the under and top coat of polish as I always take my own color.