Round Table Pizza

I’ve always had good luck at Round Table. Round Table is one of my favorite pizza chains because they are consistent. My favorite is the King Arthur’s Supreme, with pepperoni, Italian sausage, Italian dry salami, linguica, mushrooms, green peppers, yellow onions, black olives, three cheeses, and red sauce. They make the dough daily and it goes well with their sauce. The pizza always has a freshness about it. The pizza’s are priced better than a lot of the other parlors in town.

Worst service ever.
Ordered dinner for family of five.
Salad bar out of salad and forks. Waited 10 minutes to get fresh salad then another 10 minutes for forks.
To top that off several orders came out before our order.
After 30 more minutes I decided to inquire where is our food… they didn’t know.
Obviously it was not made and order misplaced in their system.
Another 30 minutes later pizza came out with soggy crust, raw pepperoni and onion thrown on in piles raw looking.
All they could offer us was sorry for the experience and some Cinnamon twist which we don’t eat.
Get it together Roundtable!
50 + hour work week, and only family night out with a $ 60.00 tab not what we expected… There are other choices which we will spend our hard earned money and time elsewhere.

This place has a great salad bar… always very fresh and delicious.

Do not order from here.
We had a large order that was not only late, but incomplete and cold. Tried to use credit offered by Denise, but they had no record of it and couldn’t find Denise. «She’s around here somewhere. We’ll call you back when we find her.» Never happened.
In a town with plenty of other pizza options, do yourself a favor and use somebody else.

THIS PLACE IS HORRIBLE!!! Ordered 24 wings, large Maui zaui. Took 1 hour 45 minutes to get. Forgot to tell us that they were out of blue cheese. Wings were gross anyway, soggy and under cooked. Pizza was under cooked and lacking numerous toppings. Called to complain, because obviously, IT WAS F@&)ING GROSS, told we would be credited. Called back a month later and was told they couldn’t find the credit, Lexie said she would get the manager. Lexie said she couldn’t find the manager and was told they would call us back. 45 minutes later, with no phone call, we made dinner ourselves.
Are you serious? In a town with with Mexican, Pizza or Chinese you manage to f$&@ up Pizza.
You suck. I hate you for making me hate pizza.

recovering fat american PISSED OFF
WANT MY FOOD NOW
Okay so I come here wanting take n bake like I ordered a few years ago. Specifically, I wanted the XL king arthur to go not cooked (take n bake). The round table lady say we don’t have XL for that order. So I order large king arthur (take n bake) with a 20 min wait. I should have double checked for take n bake at that point considering the wait time, but I thought because of the no XL clause that it was take n bake.
Waited what I thought was 30 minutes. Get my recipe in the car and notice it’s been 40 minutes. DAM WHERE’S MY PIZZA. I get my pizza. «Took long enough,» I say after I get my pizza of course. (Never be a rude customer till after you get your food, kids might spit in it)
I called round table after getting home wanting to speaking to the manager, but I hung up because they requested to put me on hold as soon as I called. So here I am.
If your order in person at the counter take out, you got to ask every few minutes is it done yet? Is it done yet? Is it done yet? else you’ll end up like my dumb ass. And if you ask for take n bake, don’t bother they’ll cook it anyways.
Since I gave up on speaking to the manager. I’m asking here.
Does round table still have XL King Arthur’s pizzas? Does round table still do take n bake and if they do is there XL pizzas? Why wasn’t my name called? Do I have to ask every few minutes if my pizza is done even if I order in person at the counter? WTF? seemed like my name would be called since I ordered in person, but that’s just me.
Btw the pizza was okay, not great. I enjoyed it until it got cold, but it would have been better if I wasn’t pissed off. Definitely recommend King Arthur, without the wait.

Food is always good however service needs a lot of work. I called in an hour before I needed pizzas. I repeated the time I needed to pick up the pizzas and was assured they would be ready. I walked in the door 3 minutes early. Stood at the pick up window, with employees shooting the breeze just out of my sight for 8 minutes. I finally called out and had a live body who assured me that the pizzas were almost ready. I actually watched all 3 of my pizzas be assembled. My order had been ignored until I got there. I was offered a complimentary 2 liter for the error. I’d probably buy that this was a one time error, but the exact same thing happened 2 months ago. They just can’t get a pizza out on time.

Recently tried to order online, had problems with the card saying it was declined, showed two attempts to charge and two reversals. Was plenty of money in account, so called the store. Employee was very courteous, got the manager Denise for me, who sais she would go thru the tickets and try to figure out what happened and call me back. She called me back within 20 minutes, had it straightened out and was able to charge the card for the correct amount and get the order done. Denise was very professional and courteous and did what she promised, and I really appreciated the excellent customer service!

I’ve been a regular customer of this location for years. Quality is variable. They are often out of ingredients. They used to tell you when you ordered but today they were just going to sell me the pizza with no mushrooms. She did give me a discount when I asked, but if they’d told me when I ordered, I’d have gone somewhere else for my pizza. I like Round Table or I’d be getting different pizza already.
Also, the pizza is consistently undercooked. We put it in the oven for 6 to 10 minutes when we get it home. This is not the case at another local Round Table, where the pizza is always fully cooked.

Stopped here with my folks on our way to Lake Tahoe. Staff was incredibly friendly and our Maui Zaui was the best pizza I’ve had in a long time! Even my mom who avoids carbs like her life depends on it had two slices. Thanks guys! :)

Do not order the wings. They are something they pulled from the freezer and microwaved. They are not hand tossed in any sauce what so ever. Seriously gross. And when you call to have them fix the issue, they offer 3 dollars off your next order. Gee thanks for delivering crap to me.
This is the latest issue I have had with round table. The last time the order took 2 hours to deliver and was a soggy nasty pizza. I will no longer give them my money for their crappy over priced food, and even worse service.

Wow, so many things went wrong tonight… called in my order at 6:30 and was told it would be ready in 30 mins. I arrived at 7 and paid for my order. Julie told me it wasn’t ready yet so I sat at a booth to wait. After waiting for 25 mins I went back to the counter to check on my order, this time I talked to the managers daughter who found my order waiting in the warmer… where it had been since BEFORE I had gotten there. I asked her if it would be gross at this point (considering it had been in a warmer at least 30 mins) and then manager said she wouldn’t eat it and would re-​do my order. Ok, great. She offers me a salad while I wait which I declined. Her daughter (who does work there) started to head to the cash register to give me a discount and she asked the manager if she should and she said «no, I’ll remake them». Hmmm… good customer service would be to remake and give a discount, in my opinion. But whatever, at this point I’m still not very upset. So I’m told it will be 15 mins. Loooonnng story (and wait) short, I wait 30 more mins for my order to come out. I waited an HOUR for a pizza and an order of garlic twists.
During my wait I had the pleasure of talking with another woman who was also waiting for her order. She had walked in to order at 6:45 and was blown off several times when she asked about her order at the counter. Finally, as I was leaving, she was told that they were re-​making her pizza and would comp the NEXT time… like she wants to come back again?! We weren’t the only ones tonight that had our orders messed up.
So I get home and open the garlic twists. They aren’t cooked all the way and are ice cold. Gross. I ordered extra sauce on the pizza and it was almost as if there was no sauce at all. I also ordered the pizza with meat only on ½, so they made it with Canadian bacon on half but put bacon on the whole thing. Apparently bacon isn’t classified as a meat anymore?
I honestly don’t know if I will ever go back here. I really think they should have comped my entire order as well as the other woman who had been waiting even longer than me. This is one of those times that I wish I could give 0 stars…

Love pizza and this Round Table didn’t disappoint. Usually I dine at the one in Sparks but have visited this one twice in the past month. Both times the pizza has been perfect and the dining area was nice and clean. The employees were also friendly and helpful.
I will be going to this location a lot more!

Better now than previously reported. What do you expect from a chain… oh yea decent food and service, which is what I recivied this time. Yay pizza!

The large Italian pizza with the white sauce which is a creamy garlic ranch is just awesome we had them hold the onions and added grilled artichoke hearts on top of it and that just made the whole pizza worth the entire time I think we found a new favorite

Good customer service, better pizza than other Round Tables! Well done!

Great spot for lunch. Yummy food And nice folks. Love the Wednesday lunch special!

i LOVE! the lunch buffet here. Super friendly staff. nice local spot. great deal. the lunch buffet is WEDNESDAYS from 11:30 to 3pm I believe. (they have a tues nite buffet also, good for kids I heard, but i have never been, it costs a dollar more i think). When I’, in the area this is my go-​to place for lunch on Wednesdays. the lunch buffet has pizza, salad bar and soda! yummy.

This was our first time back since this store went from a corp store to a franchise as we like to meet up with a friend of ours from Garderville once in awhile. While we did go during the lunch buffet, we ordered a maui zaui pizza and I must say, it was awesome!
From reading other Unilocal reviews, it seems this store is on the right track!

This Round Table is a joke! My husband and I ate in the restaurant once. Only once. The place was dirty, it took forever to receive our food and did I mention we were the only two people in the entire place!
We decided to give it another shot and got a pizza for delivery. We told them exactly where we lived because we live just outside of town (about 8 minutes from Round Table) and they told us the delivery was no problem. When the delivery person got to the door we were told, very rudely, that they would NEVER AGAIN deliver to us because we lived too far away. We told them in advance AND planned on over tipping them because of how far out we live, but the girl was incredibly rude. We paid, probably over paid, for that pizza and garlic twists and were expecting that since Round Table is over priced in the first place, but I have never been treated so poorly.
I will not be returning.