Lynne Cauley

Very poor property management services. They are harming the desirability of the Winhaven subdivision that they are handling and potentially lowering the neighborhood property values by their very poor handling of the HOA’s CCR’s.

What can I say? They did as promised. Worked hard to get us into a home. Get their move out paperwork. Follow it precisely and you will get your full deposit back. A good property management company to deal with

Worst Company ever!!!
Had them rent my house out for me because I was transferred for work. The people they rented it to trashed my house. Had a dog that pissed all over the house. They never fixed my house and keep the security deposit. So I was out a lot of money. They will
Never check on your house. This company is a joke.
If they would have checked on my house they would have scene the dog. My house smelt like piss. The tenant also had 10 other people in the house. They are very rude and disrespectful.

Nice and cordial office staff, but non responsive to problems. Rented a house 15 months ago, gave notice and as fully expected they found every excuse to not give a dime of my deposit back.
When we moved in, the house smelled of pets and the carpets had not been cleaned. Yet they want to charge over $ 400 to clean the carpets. The house had wall and other damage, yet another reason to hold back the deposit to fix pre-​existing damage. Left a cheap microwave as we did not need anymore, and they charged a cleaning fee on the microwave. Do they not even know what appliances go with the house.
Worst part, the house had an oll furnace. It went out last December. They first accused us of not filling it, then they went through a home warranty company that took over a week to come out and fix the BROKEN parts. This during a period of time where the daytime temps did not top 45 degrees in an old drafty farm house, and to top off over Christmas.
Did they offer to put us up in motel, no. Did they offer to purchase heaters for the period, no. They did not care one bit. We ended up spending over $ 400 on electric space heaters to try and stay warm. The problem with that was the wiring was so old, that the breakers tripped all the time.
If you want one of their rentals, just factor getting none of your deposit back and little support for any problems with the rental, regardless of the severity or obvious violation of housing code.

If I could rate these people zero I would. We have lived in are apartment for little over a year. We had originally rented it from another owner who unfortunately let it go to Lynne Cauly. We had planned on staying here for 2 years until we bought a house, but there’s now way we will now They took 2 months for a window repair that had a gapping hole letting all the air and bugs in. We live in the mountains and this past winter she wouldn’t send anyone to clean the parking lot so people couldn’t get in or out to go to work. We are in a major drought here in Lake Tahoe and the one time it rained for 4 days the sprinkler system didn’t turn off for 36 HOURS flooding the grass, it took calling the PREVIOUS manager to get it turned off. On top of EVERYTHING else they have given us 2 weeks notice saying there is no longer enough parking and so now everyone who has more than 1 car per unit will have to park a quarter mile away illegally at a casino (No on street parking is allowed NOV-​APL because of snow plowing). They have said this was beyond their control… LIE. She let the property next door build a fence to block more parking even though there was an easement there and refused to pay for a lawyer to fight it! Previous property manager ran the property for 13 years always kept the easement parking OPEN and never once did she rent units to people without checking to make sure it matched the properties limitations. She may be able to sell your property, but WHO KNOWS by what means! She is a check casher that does not take care of her tenants! She recklessly rented out apartments to Tahoe residents and now are putting these tenants in harms way, by putting them at risk for being towed at their own apartment or parking elsewhere illegally. She should be ashamed of herself. It’s extremely hard to find housing in Tahoe and to put people out like this especially at a time of year when housing availability is low, is UNETHICAL! I will be reporting her to the Better Business Bureau. I just hope that this helps to warn people how careless this company really is.

As you can see, this individual (Lynne Cauley) has more negative reviews than positive. And for good reason. For someone who considers herself a «professional», her business tactics reveal the extreme awkwardness, and general ineptitude of an AMATEUR. She’s got to rank as one of the very worst in this field in the northern Nevada region. (Check reviews from northern Nevada websites).
For example, I rented from her for about six years, during which time I had numerous difficulties with her and her management people. Outside security lighting (bulbs) were allowed to burn out and not replaced for months at a time. We ended up buying about six spotlight bulbs over the years just to keep the area around our apartment lit up. We were never reimbursed. One or two occasions we went for about two months with darkened stairways. No excuse for this! That’s plenty of time for a so-​called «management» company to replace a simple light bulb.
Even more bizarre, I had a non-​functional security camera placed in my rear bedroom window which was pointed at a stairway which all tenants had access to. It was allowed by law, and we checked with local sheriff’s to make sure it was. However, Ms. Cauley phoned us one afternoon and DEMANDED this camera be removed IMMEDIATELY. She said «some tenants had complained about it». Isn’t that a little suspicious?
Who in their right mind would want anything related to general security for tenants be removed? It was outrageous and again, unacceptable. The «camera» was placed there as a deterrent to any potential lawbreakers that they may well be captured on film. Nothing illegal about it. Even the local Wal-​Mart has security cameras in its public areas.
So we are left to wonder why the insistence on removing this «camera». Clearly, Ms. Cauley has a twisted concept of what property management entails. And it’s NOT to the benefit of her renters. Who needs this sort of individual connected to something as critical as renter’s safety and security, when she is so lax at enforcement? Don’t say you weren’t warned…