Xpress Auto Carrier

Is zero stars an option?
THE WORST COMPANY EVER! i opened a Unilocal account ONLY because I wanted to write a review on this company. I cant believe i didnt Unilocal them before I used them. All i was thinking is that Im 9 months pregnant and needed my car ASAP.
This company and the broker are both to blame, the broker was Dolphin Auto Transport out of Florida. The quote was not the cheapest, $ 900 to ship my car from North Carolina to Southern CA. $ 150 was to the broker, Dolphin Auto, paid by credit card, and then $ 750 CASH on delivery, a signed contract. When they called to tell me they were on their way the COD somehow changed to $ 850. I told them i would not pay that since we had previously agreed on another price and they threatened to keep the car from me and also charge a «holding fee», a daily charge to keep it in their lot. Their reasoning was that a different company than the original one booked took over and was asking for $ 300 more, and that i was getting a deal! Can you even believe he tried that. My car was also damaged when it showed up so I now need to file a claim online. The weird guys dropping the car off «couldn’t do anything about it.»
Long story short… You have been warned!!! Do what you want but these people will not be in business for long!

void them at all cost if you value your vehicle. I gave them a brand new car to ship and I received it back with more dents and scratches than a car that went through a hurricane and when I submitted my claim, they rejected stating it is considered minor damages that are expected during transport. my damage to my car was estimated to be over $ 700, I encourage every one who dealt with them to file a claim with the Better Business Bureau, since it has been happening with other customers like myself.

I am writing this review in hope that no one has to experience this company! Our cars were picked up early and delivered late for a cross country move. Both are damaged with scratches, dents, and one with a dead battery. (The heat was also on high in one vehicle, and we believe someone was sleeping in the car.) Despite paperwork and photos proving the company’s liability, as well as the driver’s notes that the cars were damaged, they refuse to reimburse us for the loss. Save yourself the heartache and choose an ethical company.