Bay Alarm Company

I’m so happy that I found Bay Alarm. My store’s contract with ADT was up for renewal and I was unhappy with the quality of service. I decided to get bids from some other companies and ended up going with Bay Alarm. Their sales rep Evan Ortega was very knowledgeable and I didn’t feel pressured to buy. After I signed, he told me to call him if I ever had any problems or questions regarding my system. The personal service extended to the installer (I wish I remembered his name): he was polite, showed up on time, and even offered to help me move some boxes to my car! The pricing was a bit higher than the other bids, but you get what you pay for.

Bay Alarm is now helping us with two of our Warehouse locations burglary alarm systems. And we have been pleasantly surprised with how Kevin Bic was not only attentive, and respectful but extremely helpful, in every step of the process.
I highly recommend calling them if you are in need.

I just got my alarm system put in last week. The sales rep and installation rep was very kind and polite. Im always weary having strangers in the house but these guys were top notch professionals. They were very friendly and helped answer all my questions. I was not rushed and they did a great job installing all the equipment. Thanks Bay Alarm for protecting our home & family!

We have been quite pleased with Bay Alarm all the way from purchase & design with Justin to the support of customer service reps when we have set off our alarm accidentally! All have been quite patient with us as slow learners in unknown territory.
Today Abraham came to help repair some wires accidentally disconnected by the wallpaper man. He was punctual, even early, personable and remembered helping my husband following the initial installation.
He was professional and cordial, fixing the problem so it wouldn’t happen again. He easily allayed my anxiety, which had heightened over the day out of fear the unit was unfixable. In record time it was good to go!
I have been meaning to post a positive review for some time now. But after today on the heels of all the positive interactions and excellent service with Bay Alarm, it suddenly seemed long overdue! Grade: A++

As a recent first time home buyer, having a security system in place was important. After researching various companies (NOT ADT) the company I decided to go with based on customer satisfaction and history was Bay Alarm. James Andrade was able to get me the system that catered to my specific needs and was extremely helpful in our set up
They are always available and their support staff is courteous and amicable.
I highly recommend Bay Alarm!