Bank of America

This is the worst bofa I’ve ever been to. I do my best to avoid this location. The service is slow, they never have more than 2 tellers, the greeters ask a million questions only to tell you that you need to stand in line DUH!!! Get these people some help.

Been in line for over 30 minutes 2 cashiers is just not enough time to step it up or open up another branch that’s closer. Customer service at a turtle pace

There is nothing useful about this BofA location. Regardless of what time you come here, there will always be a huge line out the door… And no more than 3 tellers. I’ve been here on a Friday multiple times around 4 PM with the line huge, they only has two tellers, creating a 45 minute wait. This is hands down the worst BofA with the worst service possible. If you can avoid this location… DO IT!

Ugh… Is it mandatoryto only have 2 windows open everyday especially when the line is out the door… And that includes the merchant windiw

The only time I’ve been inside was once and that was to open my bank account. The service was superb and the staff member that helped me was very friendly and was able to answer all my questions throughly.
I’ve yet to encounter a bad experience with this particular Bank of America location. It is a very crowded location so try to avoid peak hours as much as possible. Parking is a complete nightmare here! it is very small and often times the line to get into the parking lot itself can be long.
If parking were better they’d get the full 5 star rating. Nevertheless, it’s a great location in my book.

I absolutely hate coming to this branch. The bank tellers are slower than the DMV folks. Anytime you come the line is a 45min wait and only 2 bank tellers working. I ask to speak to the manager and it’s another 20min wait. Get it together BofA

I had to go into B of A due to there error they made. Once inside only was greeted by security guard at door only. There were 4 gentlemen on the business floor and one woman. All acting like they are extremely busy while staring off into the air. No smiles no greeting. I felt extremely bad for the seniors and disable customers they were not greeted with any smiles not can I help you. Tellers were not helpful not friendly,
I waited in line for over 40 minutes then was told by the teller that they could not be of assistance and he asked Ernesto to help me… he then asked me to have a seat on the main floor. Ernesto continued to walk around and talk to other tellers as I stood there waiting. Finally the woman that was on the main floor came up to me to see what my problem was. Advised that my ATM pin was not working. Then she rudely asked why did I wait in line for they cant assist me. I then proceeded to tell her while all of you were staring into the air while I was trying to get your attention I just stood in a 40 minute line for nothing. She proceeded to make a face and said well I will help you now with this. Never did she introduce herself to me so I do not know her name otherwise I would post on this as well.
My dilemma is not the most important thing honestly. What saddened me the most was that the seniors that bank there were not treated well and the ones with disabilities treated even worse. This lady walked in after I did and when I left she was still sitting in the three chairs that are set aside for the disable customers. She was sitting there with one other lady and one other gentleman. With everyone on the floor and the tellers I think they could have been better customer service.
Just a bad place over all the do banking transactions.
Need to have better personal. Need to clean house and hire people that would like a job and that have people skills.

This bank sucks!!! You should be able to give 0 stars. Went in today around 11 with my grandmother and there were 15 people ahead of us with 2 tellers smh. We were in line for 30+ minutes. As time passed the line got longer, 15 people behind us. But there were FOUR girls in the background, pretending they didn’t see the LONG line, doing nothing, walking up and down the stairs, I guess they were supervising the stairs. They didn’t even try to help cut the line down. After all of the back and forth they walk right out the door. One angry customer left because the service sucked. They don’t pay any attention to the handicap line so idk why it’s even there. One elderly man with a cane sat down at that window for 15 mins and NOBODY acknowledged him. He had to stand up at a window to be seen. The girl with the messed up wanna be blonde highlights, her name begins with Pe idk the rest because her hair covered her name. Oh yea she was 1 of 4 of the girls in the background. Well she got all big, bad, and bold behind the glass, of course. She decided she didn’t want to help this guy because he was agreeing with the disgruntled customer that left. So she tells him he has to leave because he was angry, loud, and yelling but as he stated several times that it was the other guy, which it was. She didn’t want to hear it. So she called her boss and she was feelin herself as well and she then told him to calm down but he was calm the WHOLE time. Ahhhhh don’t ever stop at this bank.

HORRIBLE SERVICE! They are extremely slow. 1 teller for 25 people. Do not come here!

I hate coming to this bank. Parking lot is so small and always overly crowded. If you don’t drive real careful someone won’t see you when they backing up and will cause a accident. Another thing they choose the worst times to send their second shift to lunch. 20 min till 500pm when business owners are coming to do their deposits the business side is closed.

I closed my account with them back in august. today I’m still waiting on that check. smdh i don’t understand how they sent it to the wrong address twice and now they want to try it again! I’m so done with bank of America ignorant employees who like to talk over you and hang up in your face! SO RUDE, AND I’M SO DONE!

This is a very busy Bank of America branch with a relatively small parking lot. BUT it does have 4 ATMs outside and 1 or 2 inside, so you can get a lot of people through there very fast. The people inside are amazing and professional and exactly what I want when dealing with bank people. I only had to make a withdrawal, by the way. The area and the people may not be the best, but you feel a little bit safer inside with all of the cameras and people in suits and stuff.