Valley View Wellness Medical Center

I was recommended to Dr. Kurtz by a longtime patient of his.
I had some medical problems and the closest treatment center that was authorized by my work was treating me like garbage. Dr. Kurtz’s practice made me feel like a million bucks when I came in, and tried to get diagnosed for the problem I was having. Unfortunately, his diagnosis/​suggestion led me to file a workers comp claim, which if you don’t know is the stupidest thing to do short of losing a limb or being paraplegic.
Dr. Kurtz was supporting at first, then his staff kept sending 3 medical bills to collections after inflating the balance. I always paid Dr. Kurtz upfront on my co-​pays or whatever my insurance didn’t cover, but he insisted on filing the other visits to be billed as workers compensation.
I kept telling them they had to file a lien according to CA law for the medical bills, but I kept getting called and harassed by their creditor. The person that works in accounts, Ryan, is a complete tool. I told that mort 50 times to file the claim, and even documented my calls. Complete moron.
Now I gotta take them to court to clean up THEIR mess.

The girl who answered the phone is rude! She said «how can I help you» then I tell her and she just puts me on hold without explaining or telling me anything. Left me on hold forever. Did I mention it was the second time I called. First time girl picks up and places me on hold forever so I called back. And this happens. Shame.

Dr. Kurtz and staff are very accommodating and go out its their way to make patients feel
Comfortable. DrKurtz has been my PCP for many years. He genuinely cares about his patients, he should
Be an example for all primary care physicians.
My entire family now treats with him. You will
Not be disappointed.

My girlfriend was a patient here. She’s been here a couple of times. All of them I’ve had to wait a long period of time. The first visit we waited over an hour! I don’t understand why they give you an appointment time and they don’t even let you go in at that time to see the doctor. Sadly, this past week was our last visit. Dr. Kurtz isn’t giving my girlfriend the care she needs. He also insulted my girlfriend. I wouldn’t recommend anyone coming here to get care!

So My last review was based on dr. Mc Kinley. He has left now and I have been seeing dr. Kurtz. The wait is still longer than ever, and the staff is still nice. Why I’m leaving a one star review is because I have things to do because I’m a busy person and I can’t be waiting for an hour after my appointment time anymore. I thought it would only be one time but sometimes it’s been waiting 30min just to get the doctor in the room. Now that I’m seeing dr. kurtz he seemed like he wanted to help me but he’s not giving me what I really need. And is making assumptions about the type of person I am. Sadly, he is not helping. I would not recommend coming here.

Dr. Kurtz is one of the nicest and most caring doctors. I was referred to him by my supervisor and after one visit I made him into my primary. He is a busy man but you can tell that he really cares about your concerns and takes the time to answer your questions. The center is all in one so you don’t have to wait forever to get your test results or go to some lab to get your blood work done. He did all my blood work and x-​rays the same day and I received my results a few days later, which he conveniently gave me over the phone. The only thing I can say is that I had a mass near my c-​section scar that I had him look at. He referred me to a specialist but said it looked like it hurt and wanted to give me pain meds. I told him it didn’t hurt but he gave me the pain meds anyway. But I’m glad he did, because a couple months later it really started to give me pain. I live in the Long beach area and it’s a pretty far drive to get to him. But the service and the way you feel after a visit with him is worth it the drive. I would definitely recommend him to anyone looking for an awesome primary.

Dr Kurtz has been my family doctor for over twenty years. He’s a great doctor and we have been lucky to have him. Sometimes referrals get backed up so you have to stay on it.

I was so happy to visit here based on the reviews and community support (I live in the area). It’s been a while since I’ve had a primary care doctor I could count on. I will say, Dr McKinley was great as well his nurse.
That’s where the good stuff stops. I was told I’d have results of my blood work within 3 — 4 days. I called on day 4 and was told I’d get a call back. Nothing. It’s now day 7 and I just called again and was told the same thing, that they’d «look into it» and call me back.
I’d also asked for a referral to a hand specialist and well … they’re calling me back on that, too. Really, how hard is it to give a referral?!
Mind you, I wasn’t snarky. I was just matter of fact that I’m still waiting.
I guess my search for a trusty doctor’s office will continue … which is too bad cause the in-​room treatment was good. But, the overall experience so far has been very poor since front desk staff can’t seem to get it together nor do they have their ducks in a row as far as getting back to their patients.
Hopefully, someone will eventually call me with my results and the specialist … ((sigh))
Edited to say: it took over a week get blood work results and over THREE WEEKS to get the specialist referral. I even stopped by in person to see if I could speak with the one person in the office who handles referrals. Of course, she wasn’t in. Not a very efficient practice.

Paul McKinley is a fantastic doctor with great knowledge and progressive thinking. He is thorough and helpful, spends as much time as you need and has a great bedside manner! As well Bernard is a wonderful phlebotomist, one of the few that I trust with getting blood drawn. The whole office is also very helpful including their front desk staff.

I love this practice — everything about it. I’ve moved several times and will always make the drive to come here as long as I live in Southern California. A good DO is a treasure and both these docs are top notch and have brought me through some rough issues of health with knowledge, patience and obvious confidence and experience.

This doctor’s office is tops! Not only are the physicians the best, but the help I’ve received from the front office staff (Ryan in particular) is amazing. The staff genuinely care and I highly recommend this place to anyone looking for great service. Believe me, they are worth the bit of waiting you might have to do.

Though the place is a bit unorganized and the wait times can be awhile, the doctors totally make up for it. Both the doctors here rock! Dr. Kurtz is probably the awesomest doctor I have ever had the pleasure of meeting. He makes sure everything is going well, listens to you, and truly cares.

I’ve been going to Dr. McKinley for several years now and I have never met a better doctor in my life. He is caring and gives such personalized care. I never feel like just another number when I’m there. I had to change my insurance and Dr. McKinley still found a way to work with me. The practice even has an app. It’s really handy! I’m never changing doctors.

Love Dr. Kurtz!!! He is by far my favorite doctor. I’ve been going to him since I was little and now my husband goes to him as well. He listens, is very intelligent and professional. I know many people who also love him. He’s phenominal! He’s very personable and caring. Being a nurse, I am very picky and wouldn’t go to anyone else!

Once I checked in I didn’t have to wait more than 5 minutes both times. The front staff and medical staff were very nice. I appreciated too that the medical staff gives a heads up on how Dr Kurtz personality is, if it’s your first time there. Once I met Dr Kurtz he introduced himself with a big smile and made me feel important as his patient. He introduced me to his PA Carly and showed me around the office to make me feel comfortable.
I really like his positive/​upbeat attitude, and bonus you get his honesty on what services are needed or not necessary. I would say people who like serious and boring doctors, this is NOT the doctor for you! If you want a doctor that cares about your health, personal life, and questions then your PRAYERS HAVE BEEN ANSWERED!
My first visit I was in and out in an hour. And I had the doctors time for 40 mins of that. My follow up appointment was with his PA and she was kind. She SAT DOWN WITH ME and explained all my lab results and PRINTED MY RESULTS to walk through with me on each section. I couldn’t have been treated any better, as it’s hard to get many doctors to just LOOK at you during your visit.
Due to the politics and complications of Obamacare/HMO’s this medical office does not take in these plans. So they only do PPO, Medicare, and cash patients ONLY. THANK YOU FOR THAT, means your QUALITY of care is dramatically improved, because the office doesn’t have overpacked waiting rooms! This kind of medical office should MAKE YOU want to get a PPO plan, otherwise pay cash.

Dr. Kurtz is the most caring person & doctors I’ve ever been to! Bar none and being an ex motocross racer and extreme skier I’ve beat my body into 7 – 10 surgeries multiple broken bones plates, screws ect, ect!
That was 20 years ago now at 47 I’m feeling everything! Due to my long relationship with Dr. Michael Kurtz he has been my saving grace!!! I can’t say enough about this man other than he’s family and we love him VERY MUCH!
My whole family goes to valley view including my sisters whom has MS. She’s doing very good due to this amazing doctor!!! His staff is AWSOME as well !! Just a phone call away they go out of their way to make your life better and comfortable! That’s why I travel from the desert… Palm Desert to garden grove worth every 4 – 5 hr. Round trip! He’s saved my life on numerous occasions and that’s gods honest truth!
We love this man and his staff!
The Frediani’s.
xöxö!!!

Dr. Kurtz is the best doctor I’ve ever met (and I’ve had a fair number over the years).
He took the time to figure out that I’m gluten intolerant. I’d previously been to 3 specialists to decode the problem. I even went through the trouble of having a colonoscopy at age 26. After the procedure, the Specialist said, «just eat more fiber.» All the fiber supplements I’m aware of contain gluten. I don’t know why it took a family practice doctor to figure out my issue. But, Dr. Kurtz solved the puzzle on my first visit. Subsequent tests confirmed his theory.
I moved to LA and now drive 90 minutes to see Dr. Kurtz. I wouldn’t consider seeing someone else. In addition to being on the ball, he’s also personable, kind, asks good questions and is trustworthy. I trust him with my health.
There can be a wait because this doctor is very popular. I’m happy to wait. I’d rather wait for the best than get right in to see someone average. He’s 3 times the doctor of others I’ve met.

We love Carly. She is professional efficient intelligent and caring! She is a welcomed addition to this practice. We have been patients here for over 20 years. I would gladly entrust my entire family to her care!

My grandmother fell and broke her hip 6 weeks ago. She had surgery and needed to follow up with a pain management doctor. She was referred to Dr. Mattar. I spoke with Yvette and she scheduled me an appt for her. She was very efficient and nice!
Parking was free. There wasn’t a problem there.
I was pretty bummed when we got here. We checked in 5 min before her appt time and waited 45 min so far and still nothing. I spoke with one of the receptionists about Grandma not being able to sit for a long time on her hard walker, and she hasn’t done anything since.
I am giving my stars to Yvette. She is by far the most attentive to my grandmother and her pain. This is a pain management doctors office… Go figure!

Keeping Doctor Kurtz employed ha! My bi-​weekly appointment! Dr. K is awesome!