George Xenakis, DDS, PC – Garden Grove

UDream Dental more like UNIGHTMARE. This place is the worst place to get your teeth done at probably why the prices are lower than most. The receptionist Becky is RUDE and condescending when she talks to you. The amount of unprofessionalism at this establishment is unbelievable. Becky called my mom the evening before her appointment to say that she rescheduled her to another date. For some people this might not matter but my working mom had already taken the day off for her implant appointment so she missed out on a day of work and money because of their unprofessionalism. Be careful if you decide to come to this place to get your dental work done. The prices are not worth the headache from Becky which I think she shouldn’t be working there if she doesn’t like to deal with patients, you’ve chosen the wrong profession.

I am not recommending this place. I did not have a good experience with the coordinator, Becky. She is a liar. I have go through with it since I already paid for the service. She’s not a professional at all.
They trick you into paying them upfront for services. Then they switch services without telling you. I paid for 2 implants. They did only one, and did not tell me about not doing the other one. I only found out after they could not find a crown to fit my old implant, which they did not remove but told me they would. I agree with Carlin P…7 months later i still don’t have crown, so i am going to sue them to small claim court to pay my money back.

I’m not recommended for this place. I did not have a good experience with the coordinator, Becky; unfortunately I have go through with it since I already paid for the service. She’s not a professional at all. Be careful to check what type of material of your crown. I paid for the full porcelain and they erroneously ordered for a metal crown. Luckily, I asked the doctor before they cemented. Their price is reasonable but the service is suck, doctor is coming once in month. Guess, I got what I paid for. Not happy to come back.

This place needs to get an ENGLISH speaker. I call to reschedule my appointment and the lady does not know English. Was on the phone for like 15 minutes trying to make her understand. Smh. Plus the doctor is never available. She said, «He come once a month» I’m wondering if all dental doctors are like this. I need to finish my ortho, but now I’m not even sure if they can because the doc is never there.

Cheapest dentistry Ive been to and workers there are very very friendly. I am very pleased with Dr. Ahn and I took out my wisdom tooth with no pain at all. Ive bled only for an hour and now it is healing very well. The procedure was less than five minutes and didnt hurt at all. My sister likes this place for being least painful wisdom tooth extraction and I agree with her (Ive been here for multiple times).

I got an email from a staff who would like to «resolve» my issues i posted on Unilocal.I emailed back kindly asking not unless you give me back my money. And i never heard from them again.

Deserve a negative star. They lure you with «free exam or cleaning» which isn’t really free, then push you into getting something done, they make it sound like it’s URGENT that you get this and that done. Do not waste your time. I won’t waste my time reviewing this place either.

The entire experience was not good.

It was too bad exprience

I almost NEVER write reviews but I feel this one is very deserved. I am actually signing up for a Unilocal account for the simple hope that I will save at least one person from stepping foot in this place.
I first went to UD dental in November of 2011, did the usual x ray checkup, and was told by my consultant that I have cavities on both sides of my mouth and I would need a series of inlays and root canals and crowns to fix. After looking over my insurance, she stated that they would need to do one side of my mouth this year, and to come back in beginning of 2012 to take care of the other side.
Sooooo, I end up getting my procedure done with a root canal and two crowns on the left side of my mouth in December. After the procedure, I was having serious pains on the tooth that I had my root canal, so I called the office. Not once, not twice, not three times, not even four times. FIVE times over FOUR days I called trying to get ahold of my consultant or Dr, and each time I was told that I would be getting a call back.
Finally, after raising hell over the phone, my consultant promptly called me back and said I was experiencing some gas or something from an infection maybe that was causing my tooth to ache that way, and she would be sending a prescription for some antibiotics to the pharmacy… I suffered some SERIOUS pains at night causing me insomnia and not being able to eat for 4 days… and all it took was a simple Rx to relieve that pain. Ridiculous. They did not seem empathetic or sympathetic, just annoyed that I was taking up their valuable time with my «complaints».
For that fact alone I did not come back to UD dental to get the rest of the work done they kept stating I needed.
Now, in January of 2013, a year and ONE month from when I had my work done, I woke up in the middle of night and felt an odd sensation in my mouth. I got up, felt something, spit it out… and found to be the pieces of my rear crown. I called UD dental, and scheduled an appointment, fully expecting it to be covered
In the dentist chair, they stated that the crown was only covered for 1 year, and since I did not have the same insurance, I would have to pay out of pocket for another crown. 1 month past the 1 year warranty and they refuse to cover it. Wow.
So even THIS did not prompt me to write a review. Only today, January 1, 2014, two years after my original procedure, the OTHER crown they put in, (there was a total of 2), just came out. I was eating some oatmeal… OATMEAL when I felt it crack apart.
This is in my opinion very poor quality work, and I regret I did not look at reviews or have a 2^nd opinion before coming to this office. I am willing to wager I had more work done than necessary.
Another note of interest… On the Unilocal reviews on the Fullerton office, I love how there are responses from UD dental to the positive reviews, and no attempt whatsoever to resolve complaints to the negative reviews. As a business owner, I must say that is not the way to build your client/​patient base. How can you not even ACKNOWLEDGE some of the negative reviews and attempt to repair the relationship?
Just shady is my two cents

do not go to this office. they first say nice to you and then they charge you more than any dental office. they even charged my insurance for not doing any things. I had to call my insurance to report their wrongful doing.

NVM my previous review in regards to how nurses and doctors are PROFESSIONAL and CARING.
My doctor is NEVER available. My original appointment was about a month ago. The nurse called and cancelled on me THREE times. I swear he comes in only once a month. I asked if by any chance he works at United Dental in Fullerton… They were not willing to set up an appointment for me saying they are not sure. (Of course).
It sucks how I have to work around HIS schedule. This is outrageous. The gap between my teeth are getting bigger. AH!!! –0–
Someone… save me.

Omg I seriously feel like crying right now after reading Daniel S.‘s story… Here is my story:
I had 3 months left of my dental insurance and so decided to get a check up to make sure I didn’t need any major work done before my insurance runs out. My parents recommended united dental bc they got a couple of crowns done there and the service had been great. I went to see them in April 2012 and the dentist said that I needed 2 inlays done, even though none of my teeth hurt nor were they sensitive. I was home on break so I told them I would come back home to SoCal on my next break at end of May and that I could do it then. I came back in May and the next dentist I saw, Dr. Thomas Ahn, said I probably needed 10 more inlays. 10 more inlays??? That sounded weird but since I trusted him, I said, why don’t we do the first 2 inlays and then later I could do the last 8. I come back 5 days later to finish up the work done by another, Dr. ahn, and I notice that the pain was excruciating! For the first month, my teeth hurt so bad, very sensitive to cold and some to hot and when I bit on the two inlays it hurt so badly. After the first month, the pain did go down a lot but it still hurt and was sensitive to cold and hot, when it had not been before the inlay.
I’m in Vegas now and I saw my uncle who had been my dentist for the past 28 years and he checked my teeth, heard my story, checked my X-​ray and ASKED ME WHY I HAD GOTTEN INLAYS WHEN I DIDNT NEED THEM IN THE FIRST PLACE. Now, bc the inlay is so close to my root, I’m going to have to get a ROOT CANAL. :(
He said that root canals are really bad and that you only get them when your tooth is dead. I even told my good friend who just graduated from dental school my story, and she told me that I should come to her and that she would grind my teeth down bc my teeth are probably high and that root canals are really bad. My uncle ended up grinding my tooth down to hopefully stop it from hurting when I bite, but the sensitivity wont go away until I get a root canal. Both inlays actually still hurt, which is weird b/​c the other inlay is not close to the root. What did they do to my teeth? Whenever I got composite fillings, it didn’t hurt at all after the numbing went away…:(
My uncle wants to talk to the dentists, not the consultants, and ask them why they gave me an inlay… he is curious to hear their reasoning.
I’m seriously pretty sad right now.
My recs: Before getting any inlays done, go ask another dentist for their opinion. It’s like inlays are the only thing they know. What about composite fillings??? It does seem shady. I’d rather go somewhere where I could trust them though… just my opinion.

Conclusion: Nice, clean, new and pretty on the outside. But a shady (to us customers) and yet very financially savvy (for United Dental) way of doing business.
–When the dentist doesn’t tell you whats needed and a consultant does, there’s something wrong.
Start:
This place is new, clean and nice. I walk in and I am greeted immediately. I signed in and filled out my info etc… Free x-​ray and cleaning? Yes, please!
My first trip there I get the «free» x-​ray done and it takes a while. There are a lot of «handlers» who I speak to about why I am here. (There are tons of dentists working here as well as non-​medical people who are «consultants» or I call them «handlers.»)
After about 30 minutes of waiting I get to finally sit in one of the rooms. The «handler» comes in and introduces a dentist, Dr. Rhee. He looks over my x-​rays and chart and says that I do not need any work. The «handler» is frowning and takes him out.
Shortly there after she brings in another dentist who says something completely different. The new dentist, Dr. Ahn, says I need to get my fillings (which were done last year) redone as well as I have a couple new cavities. He does not really speak with me much and only to my «handler» then he promptly leaves after he tells my «handler» what he sees.
Then with a nice big smile my «handler» gives me the run down of what the doctor said. He says that I have cavities that I need to get INLAYS to get them taken out because they are somewhat on the side of my teeth. And that the inlays cost around $ 300 for resin, $ 500 for porcelain and $ 500 for gold. Also the cost of the fillings are $ 150 a pop. She says she could give me a nice discount of $ 120 per filling and $ 260 for the resin inlay.
I told her I wanted to go see the previous dentist who did my fillings last year and consult him about it. She became a little bit flustered and says that is fine but I would need to put a deposit for the inlays, since I will go and see him for just the fillings.
I ask why?
She says since the x-​ray and cleaning (that they will do AFTER the paid work is done) are free, I need to put in a deposit.
Again, I ask why?
She deflects and starting talking about something else. And she is relentless about the deposit. So I give in since it is fully refundable, and I leave.
(lil shady)
*next day*
I call my old dentist and I tell him what I heard from a dentist that he did a few of my filling improperly. He said to get the x-​rays and come by.
I call United Dental and ask for the x-​rays and they said no. So I asked why not? Isn’t my property too? Since they are x-​rays of me? And they said no.
*later*
I go into the United Dental office and speak with my «handler» and she says here is a photocopy of the panoramic but I cannot give you the zoomed in areas.
I asked why not?
She says because she cannot print them.
I said ok, then can you email them to me?
She says no, because she does not know where it will be going.
I said, to my email!
She says no. Then another «handler» comes and says because my x-​rays were free that I cannot have them unless I pay!
I said, it’s not my fault your x-​rays are FREE! you guys advertised it that way.
the Second Handler says well that’s why no.
I add I put in a deposit, plus if you want I will pay for it, how much is it? (*i pull out my wallet).
The second handler says probably only like $ 20 or something. And that the deposit is fully refundable.
Then my handler excuses the 2^nd handler and continues on.
I pull out my flash drive and say here put the x-​rays on this, since this way you know that the x-​ray will only go to me and not be lost in cyberspace.
She said no, it’s not their policy.
I grab the panoramic x-​ray print out (which is utterly useless) and leave.
(seemed shadier)
*Later*
I go see my old dentist and i show tell him that it is from United Dental, and he said WOW THEY ARE NOTORIOUS ABOUT DOING OVER WORK! He does his own round of x-​rays and says yes I have 2 fillings that need to be done, but not any more than that. He says that the cavities I have can be just filled in and that I do not need inlays. And that inlays are expensive and only used for extreme cases. He also informed me that the «handlers» are just there to make money. They take a % of the cost of the operation, as they work you up to get more expensive stuff and they are the ones who consult you into getting what they think you need. The dentist are supposed to do that, not non-​medical professionals.
*Even Later*
I meet up with a bunch of friends, some who bring other dentist friends. I ask them about inlays, and they said for cavities you don’t do inlays for light cavities. They look at my teeth really quick and I show them where. They laugh after I tell them it’s United Dental. Again 3 other dentists are saying, don’t go there man! they’re sha

When I walked in the staff were very busy and didn’t give me much explanation and just had me sit there. I had my X-​rays taken and the lady that helped me was very friendly and thoughtful. She was concerned about if I had any discomforts while taking them. My consultant was very helpful and explained everything to me. When I got my cleaning they were careful and nice about it. This was the first dentist that actually cared if I was in pain and they made sure that the water was actually being sucked up instead of just leaving it in my mouth. Overall it was a good experience, I just didn’t like that they mainly talked in Korean so I didn’t know what they were talking about amongst themselves. And I didn’t get any goodie bags. Other than that, I will most likely be coming back.

This place is horrible. don’t ever go there.
Only cater to new patients and the people who work there do not know anything. They give wrong information to patients so you end up paying a lot more than you should. I totally agree with the Sally’s comment. They are only nice the first time and after that, they are very rude after that. They call so many times for you to come but after you had the treatments. they totally ignore you and don’t even call you back.

I usually have a onetime thing with the dentists I see for annual cleanings. They don’t tend to impress me too much for me to return. I knew I needed a filling/​cleaning so I decided to give United Dental Group (UD) a try.
When I arrived for my appointment, I have to admit; the entire staff was friendly and professional. From the girl who checked me in at the front desk, to Chris Jang (consultant) who took my x-​rays/​assisted the dentist, and right down to the dentist himself who did my cavities (apparently I had more than one :)
Chris Jang kept me company throughout my session.
He’s approachable, funny, and easy to converse with. He is an amiable person overall.
The dentist (name unknown) who took care of my teeth was very thorough and quick and took the time to answer any questions I had at the end of my visit. Plus, he was young and good looking :)
I enjoyed my dental visit and was pleased with the results.
I think I finally found the regular dentist that I’ve been searching for!
I also received a goodie bag filled with: a tooth brush, a mouth freshener, a floss, along with a toothpaste :) How Awesome!
Oh by the way, I am not sure if UD is still having the special event program, but if they are…
FREE scaling, free exam and 3D x-​ray, free dental sealent under 12 years old, and 50% discount implant/​$ 1099 implant by specialist.
you can visit them here:
or call them: 714−636−0084÷0088
**last visit 12/​22/​2010