Chase Bank

Oh boy, what a bit. es work over there, the worst Chase branch I’ve ever met. Got there to put the certain amount of cash on some account, they said they can’t help me caz I have no account with them. You should give them a cashiers check or so and the money will be available ONLY tomorrow, but I needed today, so I asked about superviser, the representative showed me a guy and said this is our manager (it was just a clerk who works with private clients, how stupid they think I am). Nevertheless I went with him, his name was Saldovar or Sandival or some shit like that, he was assure me that money I will put on will be available SAME day, I asked few time, are u sure about, caz it was very important for me, the answer– no worries, SAME day. I was pleasantly surprised how people can be nice and helpful, I thought so until I’ve got home and found out that the transaction is pending, it was pending all day and nothing was changed, so I was ripped off, will never come back for that fak. n place.

The people are dry, not friendly, but not rude. As a business owner it is very frustrating that they only have one teller at any given point in time. I would like to get back to my business, but I have to wait in a line no matter what. They have more people but they are usually greeting you instead of helping behind the counter. Waste of an employees time if you ask me. A quick process is much more appreciated than a forced hello.

I do not have an account with Chase bank. But that doesn’t mean I should be treated like a criminal when I come in to cash a check. The check was a company check from a Chase bank. I guess my current California drivers license and my actual Social Security card isn’t enough proof of who I am? No, these thugs actually asked for 2 more forms of ID. And then they refused to cash the check because something «didn’t seem right «. I went a block away to B of A (I don’t have an account there either). They actually cashed the Chase check ! Chase, what a lousy bank ! I’ve read they are not even American owned ! I will never step foot in a lousy 4N owned thug operated Chase bank again !

Very helpful employees! Made my banking experience much more pleasant than my previous bank. Definitely my go to branch, because the people working here are super awesome!

I always forget that this Chase is even here. It is seriously the best one around. Always friendly staff. Never crazy long lines.
& I just learned they have these super bad ass basically 2.0 ATMs inside. So you have your basic everyday ATM outside & then inside there are I think it was four of these machines that do ALMOST everything a teller does. More money than a reg ATM, you can pick your bill type ($ 1, $ 5, $ 10 etc) & all that fun stuff. Super rad in my opinion & it makes things go even faster. Double bonus if you just arent in the mood to small talk!
The down side to these machines though is that they now only have two real tellers, so if you need one of the services you cannot get from it, you are going to be waiting. But again, this Chase is rarely ever an ordeal.

Daniel was wonderful. I went into the branch to open up a savings account. I had a large sum to deposit. Daniel took the time to answer questions and concerns. He also introduced me to his manager Chris. In case he took a day off, He told me Chris could help me too. Chris told me he was able to help also if I had any questions or concerns. Yay team!

This bank is amazing! Everyone goes above and beyond to make you feel welcomed and at home.
As with most Chase banks, when you walk in they have complimentary ice cold water and coffee! In the lobby they have lollipops for those who are waiting (which rarely happens).
If you want EXCELLENT customer service and don’t want to wait in long lines, don’t hesitate to stop by at this branch!

Agree with the first reviewer!
Small, kind of old.
I came in after work. It was quiet, clean, and calm.
The teller was nice; the banker who helped me was also nice.
Service was typical, but it was fast, to the point, and hassel-​free.

Small branch but very friendly people! Love the customer service. I came in after lunch and gym. The person I needed to talk to was nowhere to be found so one of the employee helped look around the builidng for him. Even the branch manager called his cell. Turns out he was having a late lunch. I do appreciate the gestures that the employees made to help. The building itself could use an update but it is hard times.