Carlo’s Bakery

I came in to buy a cake for the super bowl but refused after they told me the cake was $ 40. I then went and bought 5 raspberry rugalach which are my favorite cookie. The cookie had absolutely no taste and the little taste at the end had a sourness to it… gross. It was also hard as a rock and I’m surprised I didn’t chip my teeth eating it. I hope the birds got to eat them after I threw them out on the drive home. What a waste of $ 5. I will not be back

This place is a joke!
Just go one mile away in the town of Westbury to Marias and see what real Italian pastry is all about.

Why is the wait so long & only two people on staff???
Of course the only two people on staff are taking their time as if no one is waiting. Unprofessional.

Meh. Decided to splurge today and go for a decadent dessert. For all of the hype I have to say I expected better out of this place. The storefront is great and definitely visually appealing, and their staff was very friendly and helpful. That all being said, there were only 3 tables to sit and eat at and there was a crowd out the door.
The selection here looked awesome and I was so excited to try something. My friend and I shared the chocolate mousse mini-​cake which was SO dry! For the amount of calories I just ate, I’m not too pleased. I hope the other baked goods are different — for the reputation of Carlos Bakery I would expect that they are! I would be willing to give this spot another try, but perhaps another item and for take out instead.

I went here looking for a simple pastry… Also to check out the place… I just got a few cupcakes. They were refrigerated to the point of being hard as a rock… I actually threw them in the garbage. I guess they refrigerate them keep them as long as possible. Let’s just say they were as bad as a cupcake can be. With that being said I will not be buying any of their other more expensive items like cakes, or anything for that matter… awful job Carlos…

Finally got a chance to try this bakery. Love the show .we had the cheesecake. It was very airy and light. Which I liknot heavy and too thick .had the chocolate mousse which was perfect. Loved it. Would definitely go back.

This is the third place I went to get a cake for my son’s birthday tomorrow. When I went in there the nice lady behind the counter was kind enough to explain to me what she had. She recommended a cake for my son’s class. Luckily we had something old chocolate they rode on for me happy birthday and I walked out of the store happy person. I bought a lobster tail what they are known for, oh my god they’re delicious. I will be back

It was beyond my family’s and mine pleasure to visit and eat at Tony’s bake shop. My daughter and were taken by the delicious smell as we enter the shop (it was the best smell ever). Everything was so clean and perfect. My kids had cup cakes and they loved it. My hubby and I had a strawberry cheese cake and omg it was delicious. The experience was amazing!!!

So by now everyone with cable TV knows about Carlo’s Bakery. I’ve never been to the original in Hoboken but now that they’re huge, they’re bound to spread. This is tucked in a large shopping mall in Westbury and is probably meant for take out of the most common pastries. I don’t know if they carry the full menu of what Carlo’s makes in NJ but it does carry the signature items like the lobster tails, cannolis and assorted Italian cookies. The verdict? An above average Italian pastry shop with a really famous family that owns it. Staff is nice but the hype is what drives this place. The cannolis were freshly filled and good. Other pastries were hit and miss with the yule log about to catch fire with all of the dryness in the cake. I would stick with cookies and cannolis here but it’s a decent place if you have reasonable expectations.

We live the the neighborhood and have gone here a few times. The first was Mothers Day, we ordered some pastries to bring to family. They were good, so we came back to do the same for Fathers Day. Only to cut into a Lobster Tail to find mold. So disappointed. And embarrassing when you bring it to someone’s house.
Then for Thanksgiving, I decided to give them another try, primarily because you can order online and they will deliver it to your house. I got the confirmation call a couple of days before and they told me the approximate time. I was definitely pleased because I was going to be cooking and didn’t have time to run out that morning (my fiancés family wis Italian and doesn’t eat the pies everyone else does, so I placed the order for them, so they had some stuff too).
Well, the order came at the time they said it would. Everything was wrapped up and tied, and it went straight into my fridge, until later that night when it was time for dessert and a fourth of my order was missing. Very frustrating when the portion of that order was the ONLY dessert that one family member likes and they had nothing to eat. That will be the last time I give Carlos my money. I was definitely disappointed as their delivery service was such a great and convenient idea. They are not the cheapest bakery around, but I was willing to pay for the convenience.

I have never watched the bakery shows and didn’t know that this was someone’s famous place. But my friend had to explain to me what was going on. From a coworker I had heard about this Apple crumb pie thing so I was excited to go in and try something.
I went the day before Thanksgiving to pick up a pie and was quite pleased at their staff they were moving at a really good pace so you weren’t stuck online for very long time. That’s very wonderful anyone who shopping before a holiday and needs to get out as quick as possible. The woman who helped us was very very sweet.
We were very happy to find out that they had something that was gluten-​free. It might be nice if they had a little more options for someone who is gluten-​free but the chocolate chocolate tart looking thing was definitely enjoyed by my family Member. He was quite happy and pleased we thought of his needs.
And now to the Apple crumb thing. It was amazing. Like I had two pieces of pie on Thanksgiving because it was so good. And think about it how can I possibly could fit more pie after Thanksgiving feast. But I just couldn’t stop because the crumbs were delicious the apples were perfectly seasoned and cooked and yummy. I wish I’d been able to eat the whole thing myself I should’ve just skipped the turkey and just eaten this. It is going to be so hard to not go to this bakery once a week and get this because I’m now addicted. Like I’m writing this review now thinking about how I need to go to the bakery and buy one

Extremely disappointed. Totally expecting something great. Not a variety of sweets, coffee was meh, my red velvet cupcake was hard and tasteless and my friend’s sweet was SO hard that even the knife broke. Go figure. Would I come back? Nope. Better desserts places around NY! I feel like this is just a brand place.

Excellent service! Excellent products! I ordered 30 cookies for an out-​of-​state baby shower. When I picked them up, they looked exactly as agreed upon and they were wrapped appropriately for the trip. They were enjoyed by everyone at the shower.
I will definitely recommend this bakery to friends and family in the area — thanks again!

This was a last minute tiramisu cake and it was spot on. Light fluffy and perfect for those of us who over did our meal but had to have birthday cake after the food extravaganza.
Now currently in food coma zone.

Who knew, I didn’t and I come here all the time. There was a little wait to get service. I had the tiramisu it was okay not a wow as I had hoped with all the buzz he has…

I swear I hat to do this but every time I come in this place I leave aggravated, I understand that it new but let’s first talk about the service
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Slow is an understatement I mean it’s a bakery not and medical clinic
Second simple request like can I talk to the baker are never ok it always the very slow counter person who is chronically brand new running back and forth between the wizard of oz in the back
Even when I am trying to talk about a cake I want to order, it’s difficult if this is the kind of service hat they are going to give for ok tasting baked good it will not last. There is no finesse here they need at least one experienced counter person here, I have been here 4 times and each time have been disappointed I keep think they will get there act together but clearly not
Just go anywhere else honestly there’s no running in and out of this place

I ate a cannoli and a small lobster tail (it only sells small ones) and they were both fresh and tasty.
The lobster tail was not like ones I’ve had at most other Italian bakeries; the cream had a hint of lemon and a slight cannoli cream feel. It was not a very light pure french cream I’m used to. The pastry shell was very fresh, although a little bland. Definitely not my favorite, but tasty. The cannoli was top notch.
Seems like the store is stocked based on what sells best only. The shelves were not full and there was not as much variety as you’d find in most other bakeries. That was rather disappointing. From the TV show, you expect the grandeur of a bakery with mouth watering items in every corner. No such luck here.
Overall, the desserts were good, but far from the best I’ve had. Also wish there was more variety. If I was in the area I’d go back — but wouldn’t go out of my way.

I waited for carlo’s to open up in Long Island for a long time, I am a fan of his work and was excited to actually taste it.
My boyfriend & I went to the store yesterday for a quick snack. To my surprise, Carko’s Bakery didn’t meet my expectations.
The line was super long but not because people were ordering many items but because the service was tremendously slow. There were 3 people working and somehow they were moving at snails pace. They each had a small iPad to take orders on which was inefficient because it took too much time to put in the order. All the time spent doing that they could’ve grabbed the items bagged it and cashed me out.
The selection wasn’t wide. I expected a lot more than what I saw. They had basic cupcakes, pastries and cookies nothing you couldn’t find at a local supermarket bakery.
We ordered a red velvet cuocake, oreo cupcake, lobster roll and cream puff. I had the cream puff first and it was shockingly tasteless. I feel like I could’ve gotten that from a box at the grocery store. The cupcakes were okay, there was no filling on the inside. Everything tasted OKAY. I just expected more authenticity and flavor. In my opinion, this bakery has become too mainstream. It reminds me of like a dunking donuts but bakery style, you can go anywhere and get the same thing.
The thing that got me the most was that there was a long line and no menu. There was no board posted with items and prices which was very annoying because I waited 15 minutes and couldn’t chose what I wanted until it was my turn & that’s when I was handed a plastic menu… that makes no sense to me.
The place was clean, nice and well kept. It is in a good location with a lot of parking. I probably won’t go back here but it was nice to try.

I came here on fathers day with my father and sister. We wanted to try the infamous Carlo’s bakery. I ordered a white chocolate and dark chocolate strawberry. I also ordered a chocolate mousse cake which was for my father. I enjoyed the strawberries they were tasty. My father enjoyed his mousse cake. The place is pricy but i guess its the name you are paying for. Its in a convenient location. They have limited seating which is a big downfall to my review. Also i found it weird how the people took your order on an ipad. Also the lady made me sign with my finger which i felt was a little unprofessional. So i would just say this establishment is decent. Nothing special

Oh baby, where have you been all my life!
(Actually, I was the Unilocal Duke of 42^nd st when they opened)
Carlo’s bakery, welcome to Long Island!
Folks, I’m typing this review from the café. Lots of yummy cookies, cannolis and cakes on display! I see these folks working hard, this isn’t a corporate chain, it’s a family business with fresh baked goods.
Also, where’s the big Buddy like at 42^nd st? This location isn’t too touristy, they still have Carlo’s Bakery gear for sale.
Consider Carlo’s Bakery for your next bakery purchase!