Bloomingdale’s

It was such a disappointment that I had to experience such bad customer service. I had gone Friday morning to Jo Malone located in Bloomingdales to avoid the the commute into the city. The sales associate at Jo Malone is not only rude and but she was also unhelpful. You would think with the scarcity of Jo Malone locations, they would hire top tier sales reps. Due to the circumstance, they lost a sale and possibly would never return.

This is a THANK YOU to Toni, the manager of the personal shopping department.
I purchased sweaters in the Tahari department but when no boxes were available,
the the sales clerk went into the personal shopping area to find them. When I got home:
NO SWEATERS were in the bag. The last thing I wanted to do was return to the Mall the
Saturday before Christmas. A frantic call to the Personal Shopping department led me to
Toni. First, she calmed me down and assured me I would have my gifts for the next day.
Then she not only had the sweaters wrapped but DELIVERED THEM TO MY HOME before
work the next morning.
She went over and above the job of manager and I can’t thank her enough.
Her concern leads me to believe that Personal Shopping is not just for rich, snooty people
as one might expect. I think shopping with her will be fun and productive and I will definitely
try this service.
THANK YOU, TONI !!!

its a high end heaven for all things materialistic… love the fragrance department and the customer service is top notch. not much else to boast here… :)

Bloomingdales is the place to get great deals when there are sales. I love the Bloomingdale Loyalists cards and the free money that they send you for using it. Definitely my favorite place for men’s clothes, although they might have some competition when Neiman Marcus finally opens up.

While I love Bloomingdales, we went Sunday at 11am hoping I get in and out before crowds arrived. Problem was that seem we arrived before most of their staff and had to wait 15 minutes just to get help with a small piece of jewelry. Also there has to be something wrong with a companies process when it can take 10 minutes to check out a customer who is making a small purchase and having it sent to someone as a gift. If you expect to need assistance plan on being very patient or go to a store where they value service.

This location has some really funny characters. Let’s start with the sales people they are a little snooty. I picked up 3 pairs of shoes that cost a mint. And when I spend my coins I expect excellent customer service. It’s my birthday weekend and I wasn’t the one footing the bill! I asked someone for assistance and she said I’d be right with you, we had a seat on the couch and then 20 minutes went by and she still kept saying I will be with you shortly. She had one customer that couldn’t decide on her shoes. So, we asked someone else for assistance. He refused to locate my shoes in another location and insisted he send sales them to my home. No I’d like to see and try on my shoes please.
I made my purchase because it was time to close BUT I will continue to buy my shoes from Saks Fifth and/​or Nordstrom when I head to Long Island. I think the shoe department works off commission and correct me if I’m wrong wouldn’t you want to find me all my sizes!!! Or recommend other options if you can’t find my size in the particular shoe I’m requesting. I also asked is there any other pairs of nude shoes you could recommend he said idk at this moment. Shut the front door. I use to sell my azz off and didn’t receive any commission in most places but I did it for the customers experience.
NEVER again. As a matter of fact I’m going to contact the shoe department and complain to the manager when I’m finished with this review. I believe his name is DIEGO like the cartoon character. Fits him perfectly. Jerk.

The Dress Emergency!
After 3 solid days, too many stores to count, and a last minute decision to switch looks completely, I ended up at Bloomingdales’s 3 days out from my engagement picture shoot. After probably 20 minutes of panicked wandering (because I am NOT fashion savy and VERY un-​girly) My fiancée went in search of some professional help for me. My Fashion Savior Sales Professional (from Theory) Alicia Lewis, came to my rescue! After we explained we were doing an outdoor park shoot, showed her his outfit, and explained I was hoping to find a cute dress that was not too short, too floraly, too loud, too shiny, or lacy (told you un-​girly) that could be worn with converse (matching his shoes), she took quickly had me in a dressing room with an assortment of styles matching my picky criteria to help find the correct style. She kept them coming until we found the prefect one. She has the patience of a saint, and I could not be more grateful for the service we received last night!

Decent for a mall department store. Gets the job done

Love love love the service! Very attentive & personal, one of the staffs, Jessica, is terrific. She is super patience & good taste too! Found the perfect dress for the party.
Very well maintained store. Clean, neat & organized. Very easy to shop. Lots of great designers. Happy shopping!

Whenever I come here, I am usually looking for something specific. I don’t come to Bloomingdales just to look around; I do that at Nordstrom. Therefore, I come here whenever I’m looking for something that I can’t find at Nordstrom.
The service is horrible. No one is ever at their little kiosk/​desk things. It’s impossible to find someone to help you. The staff has no idea what they’re doing. I came here asking for the new Rebecca Minkoff bikeshare backpack (it was made just for Bloomingdales and there had been a huge release party just a week prior) and the woman said she had no idea what that was. Come on! This backpack was a big deal, and she was the Rebecca Minkoff sales associate. How do you not know your own products? It took forever to track her down too. I wandered all around the bottom floor looking for her, only to find her gossiping with another sales associate. When I asked her for help, she glared at me. How incredibly rude and unprofessional.
Also, the sales associates never take me seriously. I understand that I’m only 18, but that doesn’t mean that I don’t have any money to spend on the products. It’s hard to get anyone to help me.
I’ve always thought that Nordstrom was better than Bloomingdales. ANY place is better than this Bloomingdales.
Whenever I go to Nordstrom, I always end up buying more than I mean to. Whenever I come here (which is rare), I only get what I came for, if they even have it.
I do like to shop on Bloomingdales’ website; it’s very convenient. Exactly the opposite of shopping in this store.

I live in California, not New York.
I was on THE hunt for a pair of Burberry flats that were sold out in the four Burberry stores I called. I saw that Bloomingdale’s carried them, but they were also sold out on its website. My sister works for Bloomingdale’s and found out that there were two pairs left in the whole company, and that this Bloomingdale’s in New York might have them. I gave them a call. My reception was terrible, so I unfortunately did not get the name of the young lady at the shoe department who helped me, but despite that and the fact that it sounded like a madhouse over there, she found out there was one pair left in the size and color I wanted at her store, tracked them down, and shipped them out to me.
I was really impressed that this store had one of the last remaining pairs when even Burberry was sold out online and (I was told) had recalled all pairs in their stores back to their warehouse. I was also impressed at the young lady’s patience as I gave her the item number (which I even got wrong at first). I’m super excited to receive my flats! Thank you, Bloomingdale’s!

Probably the best place to get men’s clothing in the whole mall. Macy’s is great but crowded. Nordstrom’s selection is very small and very expensive. Bloomie’s has a nice selection of high end stuff and moderately priced menswear.
The store itself is fairly easy to navigate. Its never crowded inside. The parking lot out front is a clusterfuck. You can valet park for free if you have a bloomingdales card. I have one but I do not use it, but I do use it to valet park for free. Its centrally located at the mall so it makes for a great place to park to explore the rest of the mall.

Evelyn is the best she’s worked in all of the high-​end luxury stores. She is very efficient, sweet and professional.
If you need anything please go see her. She’s been in the business so long that she’s not bothered whether you buy a item or not.
She’s definitely a great saleswoman, she’s knowledgable and you currently find her working in Fendi. She used to work in the Louis Vuttion store and Gucci.
Look for her, she’s a short blonde lady, her hair is always pulled back in two ponytails and she’ll greet you with a smile.

I always get lost in this store!
Great clothes at Bloomingdale’s. They never have good sales! I ordered a Bloomies gift card from my credit cards reward points. I thought I’d get some great sales today, it’s chilly out. Brr! My thought process today was, Lemme score a light sweater with my gift card. No way Jose.
There are no sales happening here, there are «Pre-​Sales». You buy a shirt that’s full price and when it goes on sale, come into the store and you’ll get it at the sale price.
What The. Hell!
Give me the merchandise and the sale when I walk in the store.
I’m a Bloomingdale’s outlet guy. (I love sales)

Women’s Shoes:
Before I begin with the Shoe section here, I would like to mention Blake at Jo Malone. Blake is just lovely. If i were to review just Jo Malone, I would give him 5 stars overall. he is friendly, helpful, never pushy and extremely generous with samples. He wants you to leave happy and you always do.
Attempt 1: (early 2013) Wedding shoe shopping, could not get helped.
Attempt 2: (mid 2013) Went in to try and buy a pair of Sam Edelman’s. I knew what I wanted. The person who was helping me took about 20 min to come out with the shoe. I needed a different size. 40 min later I, the person never emerged from the room. I asked for help but no one else would help me. They said I was already being helped. I asked them to go to the back to look for him, they said they couldn’t find him. He eventually came out and said they didn’t have the size. That’s 60 min waiting to try on 1 shoe.
Attempt 3: (4÷13÷14) I went to try on 3 sandals with a friend. She asked for 1 pair of sandals (totaling 4 pairs). The person helping us brought out 3 pairs of shoes. 2 of mine and my friends… totally wrong shoe. When we finally flag him down later, we ask about the other shoe and he’s like, we don’t have it. Well thanks for the heads up.
LESSON HERE: DO NOT SHOE SHOP AT THIS BLOOMINGDALES LOCATION!!!

My favorite place to shop, everything is under one roof. The best thing for me it’s the valet parking. I love the Channel counter salespeople they are always very friendly and they take good care of you and what you really need according to your skin type

Went in to buy a diaper bag for a baby shower gift. On recommendation from one of the very nice ladies who worked there, I ended up with a STUNNING MZ Wallace bag. It wasn’t even a brand that I was particularly looking at, but she totally zeroed in on the perfect bag.
While I was there, I was constantly asked if I was being helped and everyone was very courteous. I’ve had similarly excellent experiences in other departments of this Bloomingdales location!

I went a friend to make a purchase. The store was very clean and organized. We were approached several times by sales associates welling to help. Reasonable prices its just to bad the item we were looking for was out of stock.

I love the 59^th st bloomies… This location is so depressing, and what’s up with all the women that work there?
They’re either old and angry or young and trashy…
You will never see that at the 59^th st location, everyone is very courteous and dressed well.
And this location is filled with nasty service. so I don’t even bother wasting my time anymore.

Ok, IMHO there is only one and a half Bloomingdale’s. The one being on 59^th street and the half being in Soho [if you ever shopped there, you will know exactly what I mean]. It should be called Bloomingdale’s Loft, but I digress.
The Bloomingdale’s in the Roosevelt Field Mall, is diet Bloomingdale’s. In many ways similar to Bloomingdale’s 59 but not exactly the same. It also leaves a bad aftertaste in your mouth.
The service is ok for Long Island but not great. The clothing selection is so so, there is a heavy emphasis on the junior lines [I guess that is because it is located in a mall]. Their shoe and lingerie departments are dismal in their selection. The cosmetic counters are ok as far as selection, but do you really want make-​up tips from a Long Island Mall Rat? I think not.