Dunkin’ Donuts

This morning when I went to get a bagel, muffin and an iced coffee they nearly got my order right. The girl charged me with some type of chicken salad which I did not order. I said I would come back this afternoon to deal with it but I found out that they also didn’t charge my mom’s iced tea. At least they did get my order right.

Our family eats a lot of donuts, so we have been to many Dunkin Donuts locations across the country. Without a doubt, this is the worst of the bunch. They almost always are out of something we want, and I have only had a decent donut there once or twice. Another reviewer mentioned the donuts are brought in from a central location, yet I can almost always get a fresh, good tasting donut in the other Crofton locations. It doesn’t make sense. Bottom line: bad management and poor quality food. Go to one of the locations on Rt 3.

Worst Dunkin’ ever! A new guy took over a few years ago and ever since then, it’s been all downhill. When that location first went in before his takeover, it was great. My husband’s coffee order is always wrong (I swear they put sugar in everything whether you ask for it or not). I only drink tea. Every Dunkin’ I’ve been to in this country puts 2 tea bags in a large tea because it’s watery tasting otherwise. Not this Dunkin’ & even though I ask for it, they still neglect to put it in. When I remind them that I asked for 2, they act all annoyed and put out. Food orders are always wrong & the drive thru is ridiculously slow. The last straw with ever going there was a few weeks ago when I went inside to get my daughter a donut. There were flies EVERWHERE! They were all over the donuts and bagels. It was completely disgusting and the workers seemed totally oblivious to it.

Dead place. I waited for a cup of coffee over 20 minutes. They have 2 employees and they’re moving as like turtle.

Following what other reviews have said it seems that Crofton is doomed to have some of the worst Dunkins around.
I have been to this particular located multiple times now and all but once have they failed to make my coffee correctly. Here’s the thing with Dunkin, as with most large chains things have been measured abd simplified to ensure consistency across the franchises. For instance their cream and sugar updates off a push button system that dispenses a pre-​measured amount per each coffee size. It’s not rocket science to make a regular coffee with cream and sugar. Somehow this location manages to still mess that up. I’m not sure if it’s malice, ineptitude or a healthy dose of language barrier at this branch but they are incapable of getting even the simplest of orders correct.
Their donuts are frequently sub-​par, but given that most stores have them shipped in from another central bakery Dunkin it’s possible that this isn’t their fault. But you know what is? The fact that every time I go in here the place is absolutely filthy with dirty tables covered in crumbs and trash, chairs all askew and dirt all over the floor.
Seriously people, take some dang pride in your work, or let someone else now capable get in there and do it.
⁰⁄₅ disgrace to Dunkin donuts everywhere.

This location is seriously the worst Dunkin’ Donuts in Crofton. It might even be the worst Dunkin’ Donuts in the entire state. They continuously mess up orders and I have gotten my food partially heated twice. Today I stop by just to get a hot tea and an English muffin with light butter. Come to find out, they ran out of butter. The worker even showed me the empty container. Annoying, but no big deal. I asked that they give me jelly instead. I check my English muffin before I pull off just to make sure that it is actually toasted this time instead of partially warmed up and soggy. At least that part was correct. But when I open up the jelly to put on the English muffin, I discover that it is so old, it is now in complete solid form and sticky like an old candy sucker some kid dropped and mom found behind the fridge some months later. Just disgusting! I open up the second packet of jelly and find it in the same condition. Freshness is not a premium here. Normally I would let something like this slide because it can happen anywhere, but here, it is the norm. Definitely my last time stopping here. There are too many other locations in the area for me to deal with this grossness.

There seems to be a bunch of Dunkin Donuts in Crofton. Just wondering about the folks that live there. I hope it’s for their tasty coffee which is much better than all the other specialty chain coffee shops out there. Donuts, ironically, is only good when it’s morning and fresh, otherwise expect a stale one.

This location is really hit or miss… Mostly misses. The drinks are often not made right and I’ve had a stale donut here. Come on Dunkin! Pull it together!