C & A Cleaning

Wow. This business is a joke. Or at least I think they are. I can’t really tell, because I never could get them to come.
I bought a Groupon. (Note to self: this is the third Groupon house cleaning service who you’ve had trouble scheduling with. No more cleaning Groupons!)
I emailed the company to schedule right in time for a cookout that I was having. We exchanged several emails and I told them I wanted to take that appt. The best time they had available was 3pm, so I left work early that day to meet them. Annnnnd they didn’t show up.
I was pretty frustrated, considering I took off work just to meet them AND was really relying on them to make my house look nice for my party. I called them and emailed them to no avail. (In the entire time I have tried to interact with them, not once have they ever picked up the phone when I called.)
Finally they responded a few days later and said they would come out the Saturday before my party. No apologies, just, oops, we guess your job ticket didn’t print. That Saturday came and went, and once again they didn’t show. I was pretty furious at this point.
I got an email that next Monday asking «How was your cleaning?» and I explained that once again they didn’t show. Once again, no apologies and no explanations. They offered to come back out that week and I told them I’d prefer to do it later in the month since I had already cleaned the house top to bottom myself. We settled on a date.
A few days later I got a call from someone else at their office asking if I needed to schedule. I told them I already scheduled via email. Apparently no one in their office talks to each other. When she looked up the date I was given on her calendar, it didn’t even show up. *silent scream*
So they were supposed to come out this Saturday. I bet you can figure out what happened. I even called on Friday to try to confirm the appointment and asked them to call me back and let me know I was on the calendar.
Jesus. How do you run a business if you can’t even show up to a job?
Groupon refunded. No more house cleaners from there.