FedEx Office Print & Ship Center

I really dread shipping boxes around the holidays. I came here at 7:45 am on a weekday, shipped two boxes and am writing this review at 8:00. Is that possible? This reviewer can’t say (yet) if things arrived as promised but the customer service was excellent. (Carlos helped me at the desk. Very positive experience)

The customer service merits 3.5 stars, but the actual equipment merits 2, so here we are in «3-​ville».
All I needed to do was scan some documents and email them. Simple right? This being my first time, I waited in line to speak with an employee in order to make sure I was about to utilize the correct area/​computer. Although there were 3 employees in the store, and there were 3 customers waiting to be helped, it took 10 minutes before anyone made eye contact with me. The individual that did help me was very polite, and actually came to check on me in the middle of the scanning to make sure everything was okay. Thanks dude!
The scanner itself was fine; a simple one-​page-​at-​a-​timer which can be frustrating when one is used to the massive office scan monsters. But the computer, ay yay yay. The processing speed was suffering for some reason, and everything took for-​ev-​er to load/​open/​save/​upload to email. At 45 cents per minute, that got pretty annoying.
All things told, this is the place to come if you need to get some office type stuffs done.

Monday evenings are a great day to go in with not a mass of people. Get lots of work done. Printing, shipping, internet and marketing material designed.

Sign says 24 hours. It’s not.
Hours on the door says 5pm on saturday. It’s later.
Accurate hours would be really helpful!!!
We used and abused this store and staff for a conference we were holding down the road. They printed our emailed in items — all weird sizes — and they even cut them to size.
I was able to self copy — in color — some other items with ease — love the stick your credit card in and go — but didn’t like that doing a self copy of 100 was more than if i had handed it over to them… Hrmph.
Also used them to ship a bunch of different things after it was over.
Staff was helpful and friendly, taping the corners of our boxes etc.
Large store with lots of packing items, boxes etc. And a great card selection — who knew!

Wow, I can’t believe how Fedex has slipped. I took the day off to be at home because they left a note the day before to say they would be by. So all day I wait… and wait… and wait. Nada… no one shows… so finally it’s 4:30 pm and the little card said they would be here by then. So I check the computer to see what is up… and lo and behold they said they came by at around 1pm. But I was sitting in my living room at that time and no one came by? So I call — and the nice Fedex person tells me I am wrong because the computer says they came by and they left another card like yesterday. Well, not wanting to be overly stupid I check outside… no card like yesterday… nothing…I look everywhere, I look in the bushes… so I say to the nice Fedex person — no card. She tells me that the driver did leave a card… and they did stop by. At this point I lose it a little letting them know I missed some important stuff and the guy didn’t come by… and they wouldn’t even ADMIT THE POSSIBILITY OF AN ERROR!!! Yes sir– the computer says it so it’s true LOL! This story does have a happy ending though… I refused shipment — got my money back and went to the bricks and mortor store and got my Itouch. In the future I will always ask if they use Fedex because if they do I won’t be buying from them. Too much aggravation for this old guy.

I am thoroughly impressed by the employees at this Fedex Kinko’s. The fiancée and I headed to Fedex to get our programs pages and some stickers printed for the wedding. They were some of the friendliest people I’ve encountered at any store in years.
Though we were stressed, they happily helped us print and cut our programs. We found out the main guy that was helping us had already clocked out. But he stayed the extra 30 minutes or so to finish our job. He wasn’t even rushed. The other lady at the store was also just as friendly.
I was extremely pleased with the end product and with the service here.

A couple of years ago I lost my cat. I was devasted and decided to print flyers at Kinkos on South Frederick Road. I made my copies and went to the cashier to buy tape. The cashier saw my flyers and asked if my cat was lost. He then gave me his expensive packing tape and professional tape dispenser. I was touched. I tried to speak to his manager to compliment them but their website doesn’t have a contact option and it’s difficult to navigate or get any info. Then a year ago my other cat ran away. I went back to kinkos to make a large poster of my cat. I was broke and told the guy to do the minimum he could. Not only did he print the largest size posters but he made several extras at no charge.